8/10 Udmærket
Roger, Mount Waverley
10. maj 2024
Synes godt om: Rengøring, service og personale
This is an older property that was built to be a show pieced with brand name appliances, Samsung and LG, unusual for this part of the world. The property has suffered from a lack of expenditure in upkeep and could be fairly said to be looking a little worn. It also suffers from poor State run infrastructure with the area blacked out every day from 1400-2200. Our stay was saved by dedicated Night Manager whom was friendly and determined to ensure we had a pleasant stay. She pushed the owners to change over from the small emergency generator which only provided lighting to the proper standby generator in order for us to have full use of all of the appliances (ie air-con, fridge, TV) in our room prior to the grid connection re-energising at 2200 and she succeeded thus minimising the time we had to endure the lack of amenities. People make all the difference and accordingly due to the Night Manager's efforts I am happy to recommend staying at the property.