Hoteller i Litchfield

"Older building but with visible renovations. Very quiet with friendly and helpful staff. Room was clean. I didn’t consume any breakfast here as it was a continental breakfast and I prefer a fuller meal. Breakfast area/lobby also tidy. I always stay here when I’m in Hillsdale and will continue to do so."

"Staff was super friendly. Our room was clean, the hallway smelt nice. Even tho the pool is in the middle of the hotel, it doesn’t have a strong chlorine smell. Breakfast was okay, sausage was burnt on one side and eggs were watery but I have had worse at other places. Overall the hotel was great, super clean and very quiet."

"Nice location close to lakes and makes a good location for a quiet countryside visit."

"Relative new construction with a great staff."

"Poor customer service. Signs in the room say no problem if you forgot to bring amenities available upon request. Well all they had were 2 towels in the room and didn’t have any available and was told won’t be any until the next day in the afternoon. The receptionist way of expressing that was that he was being bothered and wasn’t even thinking about going above and beyond to make a loyal customer happy. Guess washing towels is too much work now a days."

"Clean newly built hotel lots of amenities price was fair not expensive not cheap. Staff was accommodating good breakfast nothing spectacular but good."

"The room was not clean and the staff was not rest Respect"

"Our room was clean but it has very strong odors. Pillows were not great. Cover had some stains. Breakfast was ok"

"Great location close to campus."

"My first time to Marshall and I wasn’t sure what to expect. Check in was quick and very pleasant. The room was large, clean and very comfortable. I didn’t have time to eat the next morning but it looked lovely, Checkout was a breeze! I’m putting the contact information on my phone book. I’ll definitely return there. My grandson is a student at the University of Olivet, so I’ll definitely be back!"

"This is a very nice place to stay"

"Room had a jacuzzi tub but didnt advise us at check in that it didnt work. Shower was almost unusable being clogged and what little water we had the water was shooting all the wrong ways. Was also some random hairs laying around. I will not return. I paid $160 for what was worth maybe half that."

"The hotel was poorly staffed. The breakfast was not fully stocked and all hot options were cold. The person working in the kitchen complained to us that staff was not showing up to work, and she didnt have enough help. Our room was ok, but it was not that clean. Bathroom floor was not cleaned and there was dirt on on the moldings. The bed was ok. We will look for another hotel near Lansing next time."

"We are"

"The breakfast was wonderful and kept stocked and clean. Front office staff was welcoming and kind. There was a snafu with our reservation and they were helpful and apologetic. The room itself left a lot to be desired. There was leftover food under the pull outcouch, the corners of the room were dirty and had pieces of the drywall on the floor. The chair was stained with something orange and flipping the cushion didn't make much of a difference. Overall, breakfast and the staff (front desk and...

"Breakfast was decent "

"My room was clean and furnished nicely. The lobby and dining area were well kept. The hallways and stairways looked dirty and smelled badly. I could smell marijuana in the stairways and throughout the hallway. Need a covered smoking section near one entrance to keep people away from the entrances smoking. I gave it a try based on price but I won’t be returning there again."

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