Indendørs pool

Anmeldelser af SureStay Plus Hotel by Best Western Litchfield

2.5 out of 5

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 105 af i alt 169 anmeldelser" "
Bedømmelse på 8 − Udmærket. 50 af i alt 169 anmeldelser" "
Bedømmelse på 6 − Okay. 7 af i alt 169 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 169 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 169 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Cherry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a very homey and safe place to stay.
Overnattede 4 nætter i april 2024
Svar fra Carrie Danielson - General Manager den 1. maj 2024
Dear Cherry,Thank you so much for taking the time to submit a review on your stay! We appreciate your kind words and hope to see you again soon!

8/10 Udmærket

Galen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place.
Overnattede 3 nætter i februar 2024
Svar fra Carrie Danielson - General Manager den 4. mar. 2024
Dear Galen,Thank you for talking the time to submit a review on your stay with us. We're glad to hear that you have a great stay with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Good but over priced.
A little over priced for what it is. Good location, needs a good deep cleaning. The pool was closed for a month and that was really discouraging as we specifically stayed there for the pool. Breakfast was small but sufficient. Great staff, beds were comfy.
Overnattede 2 nætter i februar 2024
Svar fra Carrie Danielson - General Manager den 19. feb. 2024
Dear Hotel Guest,We very much appreciate your comments regarding your stay here. I will be sure to share your feedback with our team, especially the housekeeping manager and maintenance manger who always enjoy hearing from our guests. I am sorry to hear we fell short with our pool being closed. Please allow me to express my apologies. We hope that you will stay with us again soon.

10/10 Fremragende

Connie, Coon Rapids

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room and facilities were clean and staff was friendly. The pool was closed for maintenance but wasn't a factor for me. I'd stay again when I'm in the area.
Overnattede 1 nat i februar 2024
Svar fra Carrie Danielson - General Manager den 19. feb. 2024
Dear Connie,Thank you for staying with us and submitting a review. We are glad to hear you had a great stay with us and we hope to see you back again real soon.

10/10 Fremragende

Michelle

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pool and hot tub were amazing. The room was very clean and did not smell. The parking lot could use some work.
Overnattede 2 nætter i januar 2024
Svar fra Carrie Danielson-General Manager den 23. jan. 2024
Dear Michelle,Thank you so much for taking the time to submit a review on our property. We appreciate your kind words and hope you will stay with us again real soon.

10/10 Fremragende

Amanda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Carrie Danielson - General Manager den 15. jan. 2024
Dear Amanda,Thank you for taking the time to submit a review on your stay with us. We appreciate your loyalty and continued trust in our hotel. Our entire team here at SureStay Plus works hard to deserve your loyalty. We hope you will visit again real soon. Thank you!

10/10 Fremragende

Patti

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Carrie Danielson - General Manager den 27. dec. 2023
Patti, Thank you so much for your perfect review! Our entire team here works hard to deserve your loyalty. Thank you again for taking the time to send us a review. We hope to see you again real soon.

10/10 Fremragende

Rebecca

Overnattede 1 nat i december 2023
Svar fra Carrie Danielson - General Manager den 24. dec. 2023
Thank you so much for your 5-Star review! We are delighted to hear that you had a positive experience with us. We hope you'll visit again soon.

8/10 Udmærket

Barb

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay, clean quiet, convient, will stay here again
Overnattede 1 nat i december 2023
Svar fra Carrie Danielson - General Manager den 5. dec. 2023
We very much appreciate your review regarding your stay with us. I will share your feed back with our team. We hope to see you again soon!

10/10 Fremragende

Laura

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean
Overnattede 1 nat i november 2023
Svar fra Carrie Danielson - General Manager den 29. nov. 2023
Thank you Laura for your perfect review and thank you for taking the time to share your experience! We are so pleased to hear you enjoyed your stay. Our staff here is committed to providing high quality service. We hope you visit again soon!

10/10 Fremragende

Mardell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No!
Overnattede 1 nat i oktober 2023
Svar fra Carrie Danielson - General Manager den 31. okt. 2023
Thank you for taking the time to post a review of your recent experience. We value your feedback and hope to see you back again real soon.

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good place to stay
Nice room, clean, helpful staff
Overnattede 2 nætter i oktober 2023
Svar fra Carrie Danielson - General Manager den 31. okt. 2023
Thomas,Thank you for taking the time to review our hotel and we want to thank you for choosing us. We are glad to hear that you enjoyed you time with us. We look forward to seeing you back real soon.

8/10 Udmærket

Shirley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice, Friendly Hotel
This hotel is clean, the staff is friendly, the breakfast is ok but not the best, and the beds comfortable. I would stay there again. However, there is no elevator, so I would ask for a first floor room.
Overnattede 3 nætter i oktober 2023
Svar fra Carrie - General Manager den 18. okt. 2023
Dear Shirley,Thank you for taking a moment to share your experience at our hotel. We are so pleased to hear you had a good experience at our hotel. We look forward to welcoming you back soon.

10/10 Fremragende

Todd R

Overnattede 1 nat i oktober 2023
Svar fra Carrie Danielson - General Manager den 29. nov. 2023
Thank you so much for your perfect review! We are delighted to hear that you had a great stay with us. Thank you for choosing up and we look forward to seeing you again.

4/10 Dårligt

Rita

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Roach in the room
Everything was okay except for the fact of the small roach
Overnattede 1 nat i oktober 2023
Svar fra Carrie Danielson - General Manager den 4. dec. 2023
We're so sorry to hear that your experience did not meet our standards. We value our guests feed back to ensure that similar issues do not occur in the future. We have reached out to a professional regarding the bug you found. It is not a roach but a sewer bug. They are not harmful to anyone. I hope you will give us another chance in the future.

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a hotel nothing remarkable but clean and nice staff
Overnattede 1 nat i august 2023
Svar fra Carrie Danielson - General Manager den 17. aug. 2023
Dear Pamela,Thank you for reviewing our hotel. We take guest feedback seriously. I will pass your review on to my staff! We hope to see you again soon!Best wishes,Carrie Danielson - General Manager

10/10 Fremragende

Sherry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023
Svar fra Carrie Danielson - General Manager den 7. aug. 2023
Sherry,Thank you for staying with us! I am so glad you had a great stay! Have a wonderful day!

10/10 Fremragende

Phyllis

Rejste med partner
We requested and were assigned an accessible room. Shared with the front desk that the placement of clothing rack. Opposite bathroom doorway was a poor location, my husband hit his forehead twice when exiting. They advised the corporate was planning to converted to storage space.
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Larry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Carrie Danielson - General Manager den 25. jul. 2023
Thank you so much for your perfect review! We are delighted to hear that you had a positive experience with us. Thank you again for your review and we hope to see you again real soon!

10/10 Fremragende

Brock, Marshall

Overnattede 1 nat i juni 2023
Svar fra Carrie Danielson - General Manager den 25. jul. 2023
Thank you for choosing us! We're glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future!

10/10 Fremragende

Kevin, Ham Lake

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great friendly staff
Overnattede 1 nat i marts 2023

10/10 Fremragende

Greg

Overnattede 1 nat i marts 2023

8/10 Udmærket

Lisa A

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra Carrie Danielson, General Manager den 9. feb. 2023
Thank you for your recent review. We are so glad you enjoyed your stay. Best Regards,Carrie Danielson

8/10 Udmærket

Brittany

Overnattede 1 nat i januar 2023
Svar fra Abby Hemingway, General Manager den 12. jan. 2023
Thank you for your review, I am so glad you enjoyed your stay with us. We look forward to having you stay with us again when you are in the area.Best Regards, Abby HemingwayGeneral Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022
Svar fra Abby Hemingway, General Manager den 12. jan. 2023
Thank you for your review, I am so glad you enjoyed your stay with us. We look forward to having you stay with us again when you are in the area.Best Regards, Abby HemingwayGeneral Manager

10/10 Fremragende

Wendy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hospitality and cleanliness.
Overnattede 3 nætter i november 2022
Svar fra Abby Hemingway, General Manager den 29. nov. 2022
Wendy,Thank you for you recent review. we are so please that you enjoyed your stay with us. I am so glad you found our hotel staff to be great during your stay. We look forward to having you back when you are in the area,Best Regards, Abby Hemingway

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay
Overnattede 1 nat i november 2022
Svar fra Abby Hemingway, General Manager den 29. nov. 2022
Thank you for your review. We are pleased you had a great stay with us. We look forward to having you stay with again.Best Regards, Abby Hemingway

10/10 Fremragende

Larry

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2022
Svar fra Abby Hemingway, General Manager den 16. nov. 2022
Thank you for your review we are so glad you enjoyed your stay with us.Abby HemingwayGeneral Manager

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2022
Svar fra Abby Hemingway, General Manager den 16. nov. 2022
Thank you for you review we are so glad you enjoyed your stay with us.Abby HemingwayGeneral Manager

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was super thankful I was able to get an early checkin time. Staff was very helpful!
Overnattede 1 nat i oktober 2022
Svar fra Abby Hemingway, General Manager den 25. okt. 2022
Thank you for you recent review. I am so happy we were able to accommodate an early check in for you. We try very hard to accommodate our guest as much as possible. I am also glad the staff was helpful. We look forward to having you back when you are in the area.Best Regards, Abby HemingwayGeneral Manager

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The stay was good. Bed was comfortable. Front desk was very friendly and helpful. Breakfast was okay but wish the breakfast lady would have smiled a bit, I hope she was not having a couple of bad days. I would recommend this hotel.
Overnattede 2 nætter i oktober 2022
Svar fra Abby Hemingway, General Manager den 17. okt. 2022
Thank you for you review. We appreciate your feedback, I am sorry the breakfast was not what you expected. We try our best to accommodate everyone. If you have any suggestions please give me a call at the hotel. I am glad you will be recommending our hotel to others and will look forward to having you back when you are in the area.Best regards, Abby Hemingway

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in
Overnattede 1 nat i oktober 2022
Svar fra Abby Hemingway, General Manager den 12. okt. 2022
Thank you so much for your review. We appreciate your feedback and I am so glad you were able to check in easy and fast. We look forward to having you back when you are in the area.Abby HemingwayGeneral Manager

10/10 Fremragende

Patricia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly staff and clean facility.
The hotel staff was very friendly and efficient! The hotel was very clean. I would definitely recommend this hotel.
Overnattede 1 nat i oktober 2022
Svar fra Abby Hemingway, General Manager den 3. okt. 2022
Patricia,Thank you so much for you positive review. We appreciate your feedback. I am so glad you enjoyed your stay and the staff was friendly during your stay. We look forward to having you back when you are in the area.Best Regards,Abby HemingwayGeneral Manager

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Just kinda meh.
This is a nice hotel, but we stayed Labor Day weekend, we had blood on our sheets at check in, the ac didn’t work in the room, and no housekeeping all weekend which wasn’t communicated at check in. And the front desk person at night came into the pool area and yelled at our whole family (about 20) because we had food and drink and they didn’t realize we weren’t suppose to. We understand rules are there but there’s a better way to talk to people than she did. The hotel did knock off some of the cost of the room for the issues but overall not a great stay.
Overnattede 3 nætter i september 2022
Svar fra Abby Hemingway, General Manager den 10. okt. 2022
Thank you for your review. I am so sorry you did not have a great experience at our location. I will be looking into the pool situation. This is not how we conduct ourselves at our location. I do hope you will give us another chance when you are in the area.Best Regards,Abby HemingwayGeneral Manager

10/10 Fremragende

John

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022
Svar fra Abby Hemingway, General Manager den 2. sep. 2022
Thank you John for you recent review. I am so glad you enjoyed your stay with us. We hope to see you back when you are in the area.Best Regards,Abby Hemingway

4/10 Dårligt

Paul

Overnattede 1 nat i august 2022

10/10 Fremragende

Lois

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is the best option in Litchfield, and very convenient. Quiet, even though it is close to hwy 12. The decor was very nice.
Overnattede 2 nætter i august 2022
Svar fra Abby Hemingway, General Manager den 16. aug. 2022
Thank you for your review. We appreciate your feedback, we are also glad you enjoyed your stay with us. We are conveniently located on Highway 12 for any needs for while you are in Litchfield. We hope to see you again when you are back in the area. Best Regards, Abby Hemingway General Manager

8/10 Udmærket

Jerry

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2022
Svar fra Abby Hemingway, General Manager den 8. aug. 2022
Thank you for your review. We are so happy you enjoyed your stay and we look forward to having you back when you are in the area. Best Regards, Abby Hemingway General Manager

10/10 Fremragende

Albert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
You have a nice pool and hot tub. This was a very clean stay, The parking lot is not convenient for larger pickups.
Overnattede 3 nætter i juli 2022
Svar fra Abby Hemingway, General Manager den 8. aug. 2022
Thank you for you review. I am so glad you enjoyed your stay. We do have a nice pool and hot tub for you to enjoy while you are staying with us. We hope to see you again when you are in the Litchfield area. Best Regards, Abby Hemingway General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No elevator!
The room was good. Unfortunately it was on the second floor. We are senior citizens and stairs are not our strong suit anymore. Wish we would have known. Hauling luggage up and down stairs is not easy for us. Clerk did not offer any assistance or alternatives.
Overnattede 1 nat i juli 2022
Svar fra Abby Hemingway, General Manager den 8. aug. 2022
Thank you for you review. I am so sorry you were not aware that we do not have an elevator. Please let us know the next time you are staying with us and we will try to accommodate you on the 1st floor. I am also sorry that my front desk did not offer any assistance as well. I will be looking into this and will be taking care of this. We do hope you will stay with us again when you are in the Litchfield area. Best Regards, Abby Hemingway General Manager

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Litchfield stay
Room was clean and beds were comfortable. Stairway needed some vacuuming. Everything else looked good. Breakfast was good and enough choices.
Overnattede 1 nat i juli 2022
Svar fra Abby Hemingway, General Manager den 19. jul. 2022
Thank you for your great review. I am so glad you enjoyed your stay and had a great breakfast. We do have a great breakfast with enough choices for everyone. We look forward to having you stay with us again when you are in the area. Best Regards, Abby Hemingway General Manager

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2022

10/10 Fremragende

Anna

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2022

10/10 Fremragende

Annette M,

Overnattede 1 nat i juni 2022

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2022

8/10 Udmærket

Sharon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2022

10/10 Fremragende

Alonso

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2022
Svar fra Abby Hemingway, General Manager den 24. maj 2022
Thank you for your review. I am so glad you enjoyed your stay and we look forward to having you back. Best Regards, Abby Hemingway General Manager

8/10 Udmærket

Geovanni

Overnattede 1 nat i marts 2022
Svar fra Abby Hemingway, General Manager den 2. apr. 2022
Thank you for your review. We look forward to having you stay with us again when you are in the area. Best Regards, Abby Hemingway General Manager

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Will definitely be staying here again!
I had the queen suite with whirlpool tub. So cute that it was in a separate room from the bed. Had a nice couch and its own tv. Very clean room!! It was a very relaxing and enjoyable stay!!
Overnattede 1 nat i marts 2022
Svar fra Abby Hemingway, General Manager den 2. apr. 2022
Angela, I am so glad you enjoyed your stay with us. Yes that 2 room suite is a very nice room. We look forward to having you stay with us again. Best Regards, Abby Hemingway General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place to stay.
My stay was good, and then hotel was clean and bright. The staff was very friendly, I definitely recommend this hotel.
Overnattede 1 nat i januar 2022