Hoteller i Lickey and Blackwell

"Was ok. Room was good. Staff sound. Not bad at all. Not brilliant but did a job "

"X"

"Excellent service. The room that I was allocated had a strong smell of aftershave. Mentioning this to the lady at the reception, she immediately arranged for me to change to another room that was also bigger. My only wish would have been working light at the desk. Besides this I was happy with my stay."

"Godt hotel til kundebesøg"

"Nice staff and good food and real ales"

"Really good deal for the 3 of us for hotel with the night including dinner and breakfast. Staff were really good so was spa facilities for what you paid for. Overall would go again. But disappointed with dinner wasn’t told it was a buffet till we got to the restaurant ( we did prebook calling few days before and saw staff at check in where there was opportunity to tell us) Though the staff where excellent at accommodating the group member who had a food allergy and letting her choose of menu....

"Room a little hot, difficult to sleep but it was more than made up for by the great staff, excellent breakfast and great views from the beer garden"

"Hotellet var rigtigt fint og personalet meget venlige. Det eneste lille problem, var at jeg betalte for morgenmad 2 dage, men søndag fik jeg at vide vi ikke havde betalt. Det blev ikke et problem, vi blev bedt om at gå ind og spise, så ville de finde ud af det. Da vi tjekkede ud, var alt ok. "

"I want my money back the stay was horrific. Children screaming running shouting and parents shouting for hrs till 1/2am all around node and outside the hotel. Had to Stay in premier inn hotel n shirley sleep has ill and shattered. should have been in dorset Woking did send emails"

"this is our 3rd time here, and we have already booked to stay in a couple weeks time, excellent staff, who are friendly and approachable, Karl on reception is fantastic! lovely pool are, and great distance to the waterfront and shopping centre."

"Nice place... but not many at the bar as i use to remember it. Only if there is a party then there ate few people. Otherwise a nice place"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Good quality breakfast with amazing staff. "

"The hotel is located in a pleasant area and easy to find. Ample parking and lots of charging points for EVs. Staff pleasant and helpful."

"Average hotel. "