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Anmeldelser af Pelham House

4 out of 5
Pelham House
St Andrews Lane, Lewes, England

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 6 af i alt 22 anmeldelser" "
Bedømmelse på 8 − Udmærket. 11 af i alt 22 anmeldelser" "
Bedømmelse på 6 − Okay. 3 af i alt 22 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 22 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 22 anmeldelser" "

9,0/10

Rengøring

8,4/10

Service og personale

7,8/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely B&B
The hotel and grounds itself are very beautiful with modern decor. The breakfast was a good selection and the bar was well stocked and reasonably priced. Check-in was quick and easy and we received a quick tour of the hotel. The local knowledge could have been better, when we asked for a local restaurant recommendation we didnt expect to be referred to a chain restaurant, we did go for a walk and settle on a local Thai restaurant. Overall we enjoyed our stay and would return if we visited the area again.
Overnattede 1 nat i marts 2020

10/10 Fremragende

Tom

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would happily come back
Friendly staff, good breakfast, lovely location and excellent rooms
Overnattede 1 nat i marts 2020

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location but huge negative was the lack of parking. Once you find a park it’s a long uphill climb back to the accommodation. Not good for the elderly or artharitic😊
Overnattede 2 nætter i januar 2020
Svar fra Catherine Llewellyn den 19. jan. 2020
Thank you for taking the time for sending us your feedback regarding your recent stay at Pelham House. We offer on arrival a huge list of car parks through out Lewes. As well as free parking on road from 17.00-09.00am. All customers are welcome to drop luggage off prior to parking and any other guests. Kind regards Catherine Llewellyn B & B Manager

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is very central for our purposes. Staff very friendly and helpful. Breakfast was good.
Overnattede 1 nat i januar 2020
Svar fra Catherine Llewellyn den 19. jan. 2020
Dear Guest, Thank you for your recent comments regarding your stay at Pelham House. We hope to welcome you back to Pelham House. Kind regards Catherine Llewellyn B & B Manager

4/10 Dårligt

Verificeret rejsende

Rejste med partner
otel was OK, no parking but room was good except that the fan in the bathroom had to be turned off becuase it was screaming. This hotel has the earliest breakfast and checkout of any hotel I've been to. We went for a relaxing night but this was spoiled by the fact that breakfast stopped at 9.00AM. And checkout was 10AM. On a Sunday morning. So no lie - in, had to set an alarm. The reception staff were a bit abrupt too. Also, Wifi didn't reach our room. Disappointing stay.
Overnattede 1 nat i november 2019

8/10 Udmærket

Wendy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019

8/10 Udmærket

Wayman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The courteous and welcoming staff - superb - nothing was too much trouble.
Overnattede 2 nætter i oktober 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
property full of character, spotlessly clean with a lovely view of the garden from the breakfast room
Overnattede 1 nat i oktober 2019

8/10 Udmærket

Cyrille, Saint Clair du Rhône

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La situation proche de la gare, le caractère de l'hôtel..
Overnattede 1 nat i oktober 2019

8/10 Udmærket

Susan

Overnattede 2 nætter i september 2019

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Large rooms, beautiful garden, impressive building, good breakfast, however lack of parking.
Overnattede 4 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great breakfast, beautiful location and clean rooms. Highlight was the staff! A special thank to you Patrick! A wonderful Receptionist who went above and beyond to assist our group during our stay. Thank you!
Overnattede 1 nat i september 2019

6/10 Okay

Verificeret rejsende

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale
+ Nice outdoor area around the back + Can bring your dog here - The room was next to the main door to the stairway. Lots of people coming through there during the night, which was very loud in the room. On top of that, the floorboards in the corridor outside the room were creaky. The doors weren't very soundproof
Overnattede 1 nat i august 2019
Svar fra Catherine den 31. aug. 2019
Good morning, Thank you, for sending your thoughts on your recent stay at Pelham House. We hope to welcome you to Pelham House again in the future. Kind regards Catherine

10/10 Fremragende

Suzanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A really lovely stay - friendly, efficient staff.
On the day we booked (a week or so in advance) the cost of Sunday night in August at this gorgeous and individual hotel was less than we would have paid at the local Premier Inn. Our room (13) had everything we needed - a firm, comfy, enormous bed, and a contemporary and well-finished bathroom with power shower. No spectacular views from this particular room, but we were only there for a night so this wasn't an issue for us. The breakfast really made our stay memorable. When we came down in the morning we were greeted by lovely staff who showed us where everything was and offered a choice of locations to eat, including the beautiful garden terrace. It was a sunny morning so it was a real bonus to have breakfast outside and then relax afterwards with our coffees. The staff who looked after us were lovely. We'd only booked here as we needed somewhere to sleep after a local friend's party, and we were really not expecting our hotel stay to add to our weekend in the way it did. Thank you for a lovely stay. (Our only smalll constructive criticism is that when we checked in we forgot to ask and were not given details such as wi-fi password, timings for breakfast and so on. As we were late back we didn't need wi-fi anyway, but it would have been useful to have some written details in the room about this, breakfast timings and so on.)
Overnattede 1 nat i august 2019

6/10 Okay

Caroline

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Style over substance
The hotel is right in the town centre and in a beautiful setting, our room was stylishly decorated in keeping with the age of the house and the bathroom was modern with a powerful shower. Apart from hearing a group of guests returning to their room, it was quiet. The bed was firm and comfortable. The carpet was stained and the bed runner looked like it had not been cleaned. There was a really bright fire exit green light above the door which was very noticeable when lights were off. There was no information in the room about amenities and we were unable to use the WiFi as the code was unknown to night staff, who tried hard to find it. When we brought this up at checkout the member of reception staff did not apologise and laughed it off saying they hadn’t gotten round to putting info in the rooms yet. We also found the receptionist dismissive when we made a query re billing. The building is lovely but has no atmosphere and the staff are not welcoming - perhaps this was because we were not part of a wedding party. Breakfast looked nice but was quite sparse and we were not allowed to sit at the window table because it was for 4 - in a half empty dining room.
Overnattede 1 nat i august 2019
Svar fra Catherine den 26. aug. 2019
Dear Caroline, Thank you for taking the time to send us your thoughts with regards to your recent stay at Pelham House. All our customers are of the up most importance to us, if you would like to contact me at Pelham, I will be quite happy to discuss your stay with you. Kindest regards Catherine

8/10 Udmærket

Henri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay
Very comfortable and a lovely garden!
Overnattede 1 nat i august 2019
Svar fra Catherine den 24. aug. 2019
Good afternoon, Thank you for taking the time to send us your thought's reference your recent stay at Pelham House. We are glad you had a comfortable stay, as well as enjoying the garden. We look forward to welcoming you to Pelham house. Kind regards Catherine

8/10 Udmærket

Osman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recently renovated boutique hotel
Central location, decent accommodation at a reasonable price. But there is no lift and it is not easy to find. Parking is difficult. Not suitable for the elderly as the whole area is very hilly and driving around the area especially at night is quite a challenge.
Overnattede 1 nat i august 2019
Svar fra Catherine den 23. aug. 2019
Good afternoon, Thank you for taking the time to share your thoughts regarding your recent stay at Pelham House. Your feedback is very important to us. We hope to welcome you back to Pelham House in the future. Please do not hesitate to contact us, as we can allocate you a room in our Mews which is located just across from the B & B at ground floor level. Kind regards Catherine

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2019
Svar fra Catherine den 23. aug. 2019
Dear Sir/Madam, Thank you for taking the time to share your thoughts on your recent stay at Pelham House. We look forward to Welcoming you back in the future. Kindest regards Catherine

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Reception was very poor. Car parking inadequate. Room, for the price, very poky.
Overnattede 1 nat i august 2019
Svar fra Catherine den 23. aug. 2019
Dear Sir/Madam, Thank you for sharing your thoughts, on your recent stay at Pelham House. If you would like to contact me at Pelham House with regards to your stay. I would be happy to discuss this further with you. Kind regards Catherine

6/10 Okay

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Only issue was no parking as there were spaces But I had to walk up in the rain to get my car in the morning
Overnattede 1 nat i august 2019
Svar fra Catherine den 23. aug. 2019
Dear David, Thank you for taking the time to send us your thoughts on your recent stay at Pelham House. Customer feedback is very important to us. We hope to welcome you to Pelham House in the future. Kind regards Catherine