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Anmeldelser af The Yankee, Trademark Collection by Wyndham

2.5 out of 5
The Yankee, Trademark Collection by Wyndham
461 Pittsfield Rd, Lenox, MA

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 641 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 260 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 66 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 1003 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anne E.

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is our go-to spot for short trips to the Berkshires. It's on a busy road, but set back from the street, and it's convenient to everything we need. Good breakfast (better than the one I had a much more expensive hotel in NYC last week) and it's clean and comfortable.
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 25. maj 2024
Good afternoon, AnneWow!! Thank you so much for your wonderful review and feedback. It is nice to see that you had an enjoyable stay with us. We appreciate you and your business and hope to see you soon. Have a wonderful weekend!!TheresaFront Desk

10/10 Fremragende

Gina

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Only issue we had was some weird brown foam in the hot tub and the construction crew working in the unit above us.
Overnattede 2 nætter i maj 2024
Svar fra Front Desk den 25. maj 2024
Good afternoon, Gina Thank you for taking the time to answer our survey. I am happy to see that you had an enjoyable stay with us other than the hot tub issue and construction crew. I am sorry for any inconveniences and appreciate your patience. I hope you have a wonderful weekend!! Front Desk

8/10 Udmærket

Bethany

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The omelette bar with the continental breakfast was killer.
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 22. maj 2024
Good morning, BethanyThank you for taking time out of your day to answer our survey. It's nice to see that you had an enjoyable stay with us. I'm glad you were able to take advantage of the omelet bar, which is only available on the weekends. So, your visit was perfect timing. :)I hope you have a nice day and a wonderful upcoming Memorial Day Weekend!!TheresaFront Desk

8/10 Udmærket

CHRISTIE

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had my special needs grandaighter for the weekend and got the room to go swimming. It was a very nice pool and the staff are great! They were very friendly abd helpful! The room was very nice.
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 21. maj 2024
Good morning, Christie Thank you for taking the time to answer our survey, feedback and very kind words. I am so happy that you had an enjoyable stay and time with your Grand-daughter making family memories. We appreciate you choosing The Yankee for your stay and hope you will come and visit us again in the near future. I hope you have a wonderful day!! Theresa Front Desk

10/10 Fremragende

Sean

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was very clean. Staff was helpful and available.
Overnattede 2 nætter i maj 2024
Svar fra Front Desk den 14. maj 2024
Good morning, Sean Thank you for taking the time to answer our survey, positive feedback and kind words about our staff. We appreciate that and I will forward this message to them. I am happy to see that you had an enjoyable stay and hope you will come back and see us when you are in the area. Have a wonderful day!! Theresa Front Desk

8/10 Udmærket

Benjamin, Portland

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Michelle, Front desk den 12. maj 2024
Thank you! We appreciate your positive feedback. Have a wonderful day!

10/10 Fremragende

Kenzie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would definitely come back
Overnattede 1 nat i maj 2024
Svar fra Michelle, Front desk den 11. maj 2024
Thank you! We appreciate your positive feedback. Have a wonderful day!

10/10 Fremragende

Cristiam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 4. maj 2024
Good afternoon, Cristiam Thank you for taking the time to answer our survey. I am happy to see that you had a nice experience with us. Thank you for choosing The Yankee for your stay. I hope you have a nice weekend!! Theresa Front Desk

8/10 Udmærket

Donna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My overall experience at the Yankee was very good, my only complaint is the shower. The water took forever to warm up and when it eventually did it was moderately warm, never got hot, and the water pressure was poor. Otherwise my stay there was all I needed it to be
Overnattede 1 nat i april 2024
Svar fra Front Desk den 29. apr. 2024
Good morning, Donna Thank you so much for taking the time to answer our survey. It's nice to see that, for the most part, you had a nice experience with us. Your feedback does not go unnoticed and I am sorry for the water issues that you were having. I hope that you will visit us again when you are in the area. If you do, please let the front desk know of any issues and we will do everything we can to resolve them. We want you to be completely happy with your stay. I hope you have a wonderful day!! Theresa Front Desk

10/10 Fremragende

MONICA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I would highly recommend the Yankee. The front desk person was kind and welcoming. As soon as I opened the door to my room, I was pleased to see how clean and cozy it was. The breakfast room was well stocked, and the pool was being enjoyed by families with children. I would definitely stay again. The property is on a main road with easy access to shopping . The only downside was the noisy heater. But I was warm!! Many thanks to all who work diligently to keep the Yankee a pleasant place for travelers.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 16. apr. 2024
Good morning, Monica It is so nice to come to work and see such kind words. Thank you so much for taking time out of your day to answer our survey and for the detailed feedback. It is important to us that our guests have a nice experience with us and I am so happy that we provided that for you. Please accept my apologies about the heater. I will contact our maintenance department. Thanks for letting us know. We appreciate you and your business and hope to see you again, when you are in the area. I hope you have a nice day!! Theresa Front Desk

10/10 Fremragende

Ryan

Overnattede 2 nætter i januar 2024
Svar fra Front Desk den 1. apr. 2024
Good morning, Ryan Thank you for the positive feedback. I am happy to see that you enjoyed your stay. Thank you for booking with us. Have a wonderful day! Theresa Front Desk

10/10 Fremragende

Laurie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Family owned attention to detail
Overnattede 1 nat i marts 2024
Svar fra Michelle, Front desk den 25. mar. 2024
Thank you so much! We appreciate your positive feedback. Have a wonderful day!

8/10 Udmærket

Steven

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 25. mar. 2024
Good afternoon, Thank you for taking the time to answer our survey. I am happy to see that you had a nice experience with us. Thank you for choosing The Yankee for your stay. Have a nice day!! Theresa Front Desk

10/10 Fremragende

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel. Exceptionally clean and well-run. Very nice staff.
Overnattede 1 nat i marts 2024
Svar fra Michelle, Front desk den 25. mar. 2024
Thank you! We appreciate your positive feedback. Have a wonderful day!

10/10 Fremragende

Liz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Safe and clean
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 16. mar. 2024
Good afternoon, Liz It is nice to see that you had a nice stay with us. Thank you for your positive review and for booking with us. Have a nice weekend!! Theresa Front Desk

10/10 Fremragende

yadira

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very safe place to be and easy parking. Very convenient to drive into different towns.
Overnattede 3 nætter i februar 2024
Svar fra Front Desk den 11. mar. 2024
Good morning!! We appreciate your positive feedback and are happy to see that you had an enjoyable stay. Thanks for choosing The Yankee for your stay, here in The Berkshires. Have a nice day!! Theresa, Front Desk

10/10 Fremragende

Eduardo

Nice place, clean and great service
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 3. mar. 2024
Good evening, EduardoThank you for taking the time to answer our survey. I am happy to see that you enjoyed your stay.Thanks for choosing The Yankee for your stay.Have a wonderful weekend!!TheresaFront Desk

2/10 Forfærdeligt

Katey

Overnattede 1 nat i marts 2024
Svar fra Front Desk den 22. mar. 2024
Good afternoon, Katey Thank you for answering our survey. I am sorry that we fell short. If we should get the pleasure of hosting you again, please reach out to the front desk and we will do everything we can to resolve any issues. I hope you are having a nice day. Theresa Front Desk

10/10 Fremragende

Andressa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I recommend excellent treatment and service out of 10
Overnattede 4 nætter i februar 2024
Svar fra Front Desk den 2. mar. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 Fremragende

Maura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Needed one room for night because needed to be in the area and the beds/room were clean. The hotel hasn't been renovated but is clean. Maybe they could add some white paint to brighten up the lobby.
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 2. mar. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

8/10 Udmærket

Derek

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Towels and bath robes are like sand paper. Room temperature was difficult to regulate.
Overnattede 2 nætter i februar 2024
Svar fra Front Desk den 27. feb. 2024
Good evening, Derek Thank you for taking the time to answer our survey. Your comments do not go unnoticed and I apologize for the lack of comfort you experienced. If we should get the pleasure of serving you again, please reach out to the front desk for any issues or concerns and we will do everything we can to resolve them. Thank you for choosing The Yankee for your stay. I hope you are having a nice evening!! Theresa Front Desk

10/10 Fremragende

Holly, Bluffton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I’ve stayed there a few times. Staff very helpful!
Overnattede 3 nætter i november 2023
Svar fra Michelle, Front desk den 24. feb. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 Fremragende

Dave, Syracuse

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a good time especially the kids that were there during winter break and all about going in the pool! It seemed like they had a great time too! The only issue is the perfect sleeper beds are not super comfortable. Unfortunately we had a tough time sleeping on them needed more of a pillow top.
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 21. feb. 2024
Good morning, DaveThank you for taking our survey and for the positive feedback. I am so sorry about the pull out sofa and that you were not able to sleep well. If we should get the opportunity to serve you again, please reach out to the front desk with any concerns and we will do everything we can to resolve the issue. I hope you have a wonderful day!!TheresaFront Desk

10/10 Fremragende

Merideth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved staying here for two nights on a weekend getaway. Room was cozy, spacious and very clean. Bed comfy, shower and tub good. Breakfast abundant and tasty. I appreciated that the fridge in the room has a freezer compartment. Very affordable, friendly staff. The only thing I would have changed is I would have stayed in the main building to be near the pool. This place has multiple buildings so if you are not in the main buildings so had to walk to the main building. Not a big deal. Could hear traffic from the street and the room heater is loud at times but neither troublesome. Couldn't hear neighbors and the weekend was a busy one. Would definitely stay again for another visit to the Berkshires!
Overnattede 2 nætter i februar 2024
Svar fra Front Desk den 19. feb. 2024
Good afternoon,Thank you so much for taking our survey and for your positive detailed feedback. We appreciate you taking the time to do this. We appreciate you choosing The Yankee for your stay and hope to see you again.Have a wonderful weekend!!TheresaFront Desk

10/10 Fremragende

George

Overnattede 3 nætter i februar 2024
Svar fra Front Desk den 21. feb. 2024
Good morning,Thank you for taking our survey. We are happy that you had a nice experience with us. Thank you for choosing The Yankee for your stay. Have a wonderful day!!! TheresaFront Desk

10/10 Fremragende

Jillian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, safe property! Good value
Overnattede 3 nætter i februar 2024
Svar fra Michelle, Front desk den 18. feb. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Totally embodies the Berkshires and rooms are large and well appointed. Breakfast was exceptional with a vast assortment of hot and cold items. Staff were welcoming and helpful from front desk to bar area.
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 18. feb. 2024
Good evening, Thank you so much for taking our survey and for the positive feedback. We appreciate your business and are happy you enjoyed your stay. Front Desk

10/10 Fremragende

Tarin

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Front Desk Kadijah den 17. feb. 2024
Good Evening Tarin Thanks for taking the time to fill out our survey we will be looking forward to seeing you again in the future

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great spot in Lenox!
Always a great stay! Clean, comfortable and with a great staff!
Overnattede 1 nat i februar 2024
Svar fra Front Desk Kadijah den 17. feb. 2024
Good Evening thanks for taking the time to fill out our survey we are so glad that you had a wonderful stay and we were able to make it comfortable for you we will be looking forward to seeing you in the future

10/10 Fremragende

Carol

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, not overdone
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 15. feb. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Have a wonderful day!Front Desk

10/10 Fremragende

Dyan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean and comfortable. Large pool and great hot tub. Employees very friendly and helpful. Free breakfast had lots of choices. I would definitely stay there again.
Overnattede 2 nætter i februar 2024
Svar fra Front Desk Kadijah den 11. feb. 2024
Good Morning Dyan we are so glad that you enjoyed your stay with us and that we were able to make your stay more comfortable thanks for taking the time out to take our survey we will be looking forward to seeing you again in the future.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Michelle, Front desk den 10. feb. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Have a wonderful day!

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 11. feb. 2024
Good evening, TinaThank you for taking our survey and leaving such a positive review. We appreciate your business and hope you will visit us again. Have a wonderful weekend! Theresa Front Desk

10/10 Fremragende

Cecilia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay
We have been coming back to this hotel and it never disappoints. It’s location is perfect. Close to Lenox district, Stockbridge, Lee, and Pittsfield. Our room had a beautiful Mountain View. The king size bed and bedding were super comfortable. Bathroom was spacious, clean, and well supplied. Tv, WiFi, and ac worked fine. Breakfast was enough for us. Friendly guy at reception which made check in and check out a breeze. Safe environment too.
Overnattede 3 nætter i februar 2024
Svar fra Front Desk Kadijah den 10. feb. 2024
Good Evening Cecilia we are so glad that you enjoyed coming back to our hotel and thanks for taking the time out to take the survey. We are looking forward to seeing you again in the future and we are glad that our reception made you feel welcome.

6/10 Okay

Andressa

Rejste med partner, Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
My husband stays at they hotel every week for work and for the first time this week, the front desk girls decided it be ok to hind him her number. Clearly some people are not there to work but to flirt with customers. Other then that the hotel is good
Overnattede 3 nætter i februar 2024
Svar fra Front Desk den 9. feb. 2024
Good Afternoon Andressa I am sorry about that we will make sure we turn that over to management and we hope you have a nice day

8/10 Udmærket

patrick francis

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was nice would go again and have
Overnattede 2 nætter i februar 2024
Svar fra Front Desk den 8. feb. 2024
Good afternoon, Thank you so much for taking our survey and for the positive feedback. We appreciate your business and are happy you enjoyed your stay. Front Desk

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always great!
Great staff, great service, very clean, and always a comfortable and enjoyable stay.
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 8. feb. 2024
Good afternoon, MariaThank you so much for taking our survey, your positive feedback and your kind words. We strive to make sure all of our guests have a nice, comfortable stay and we are happy that we provided that for you. Thank you for your business and we hope to see you again.

10/10 Fremragende

Anne E.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Michelle, Front desk den 6. feb. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

6/10 Okay

Betsy

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Kadijah den 4. feb. 2024
Good Morning Betsy Thanks for taking the time to fill out our survey. Hopefully, we see you again in the future.

10/10 Fremragende

Kathy

Overnattede 1 nat i januar 2024
Svar fra Front Desk den 22. mar. 2024
Good afternoon, KathyThank you so much for taking the time out of your day to answer our survey. It is nice to see that you had a nice experience with us. We appreciate your business and hope to see you again. Have a nice day and a wonderful upcoming weekend. Theresa Front Desk

10/10 Fremragende

Barbara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything!
Overnattede 1 nat i januar 2024
Svar fra Kadijah den 28. jan. 2024
Good Morning Barbara Thank you for taking the time to fill out our survey and we are so glad that you enjoyed your stay hopefully we see you again in the future have a nice day.

10/10 Fremragende

patrick francis

Overnattede 2 nætter i januar 2024
Svar fra Front Desk den 21. mar. 2024
Good morning, PatrickThank you for giving us a positive review. I'm glad to see that you had a nice experience with us. We appreciate your business. Have a nice day and a wonderful upcoming weekend. Theresa Front Desk

10/10 Fremragende

Deborah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. They were extremely helpful.
Overnattede 1 nat i januar 2024
Svar fra Michelle, Front desk. den 26. jan. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 Fremragende

Dawn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Stay in the Berkshires!
We had a great 1 night stay. Our room was quite spacious with a king size bed, a gas fireplace and a bar area . The bathroom had a walk in shower and a jacuzzi tub. The room was very nice and clean. The fireplace kept us quite warm. The hotel also had an indoor pool and small hot tub. We also enjoyed our light breakfast.
Overnattede 1 nat i januar 2024
Svar fra Michelle, Front desk den 23. jan. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Have a wonderful day!

10/10 Fremragende

Bernadette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Michelle, Front desk den 21. jan. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 Fremragende

William

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Michelle, Front desk den 21. jan. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at the Yankee. Have a wonderful day!

10/10 Fremragende

Yarieli

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Front Desk den 21. jan. 2024
Good evening, Thank you so much for your positive review and thank you for choosing The Yankee for your stay. We hope to see you soon. Have a wonderful weekend!! Theresa Front Desk

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Front Desk den 18. jan. 2024
Good morning, Carol Thank you so much for your wonderful review. I am happy to see that you had a nice experience with us. Thanks for staying with us. I hope you have a nice day and a wonderful upcoming weekend. Theresa Front Desk

10/10 Fremragende

Gonzalez

Overnattede 1 nat i januar 2024
Svar fra Michelle, Front desk den 15. jan. 2024
Thank you! We appreciate your positive feedback. Have a wonderful day!

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay
Svar fra Front Desk Kadijah den 14. jan. 2024
Good Morning Matthew we are so happy that you had a great stay we are looking forward to you staying with us again in the future.