Overnatningsstedets facade – aften/nat

Anmeldelser af Microtel Inn & Suites by Wyndham Leesburg/Mt Dora

2 out of 5
Microtel Inn & Suites by Wyndham Leesburg/Mt Dora
9700 Us Highway 441, Leesburg, FL

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 507 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 295 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 110 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 52 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 38 af i alt 1002 anmeldelser" "

8,6/10

Rengøring

9,0/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Michael

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In compared to other hotels chain, we were unable to check in a couple hours early when the room was ready unless you have to pay $40 for early check in. After we checked into the room, we discovered that there was water under the kitchenette sink, the faucets in the bathroom and the kitchenette were dripping. There was no hot water in the shower. We went downstairs to Front Desk to complain about the condition of the room, unfortunately the Front Desk didn’t want to change the room. She told us to email the Hotel manager and notified the situation. Well, it sounded pretty silly as we didn’t book the room with water damaged. After we emailed the Hotel Manager, they decided to move us to another room. A new room had no water damage under the kitchenette, had hot shower, but the faucets in the kitchenette and shower were still dripping AND the AC wasn’t cold. We were tired at this point and gave up… We would never recommend to anyone to stay in this hotel.. It was horrible and pricey for the condition and management..
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Hope

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very convenient it was in walking distance of all the restaurants
Overnattede 2 nætter i maj 2024
Svar fra Alona Mason - General manager den 27. maj 2024
Thank you Hope. We are glad that you enjoyed your stay and hope to see you again soon.

8/10 Udmærket

juderky

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed the stay
Overnattede 1 nat i maj 2024
Svar fra Alona Mason - General manager den 27. maj 2024
Thank you! So glad you enjoyed your stay and hope you will let us know how we could have made it perfect.

10/10 Fremragende

George

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra Alona Mason - General manager den 26. maj 2024
Thank you for staying with us. We are so glad that you found your stay five star Worthy and hope to welcome you back again in the near future. Safe travels!

10/10 Fremragende

Edward

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What I liked most about our five night stay at this hotel was the friendly & helpful staff. Also the hotel was very clean and convenient for our stay in the Leesburg area. I would definitely stay here again.
Overnattede 5 nætter i maj 2024
Svar fra Alona Mason - General manager den 21. maj 2024
Thank you Edward for staying with us and taking the time to leave a review. We are glad you enjoyed your stay, the staff, and the area. We look forward to seeing you again.

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i maj 2024
Svar fra Alona Mason- General Manager den 15. maj 2024
Thanks Kenneth for staying with us and taking the time to rate your stay. We are so glad you enjoyed your stay and found it 5 star worthy and hope to see you again soon.

8/10 Udmærket

Lourdes

Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Staff was awesome , I usually stay here when I’m in town , the only thing I didn’t like of my stay was that someone was making lots of noice at 3 am and disturbed my sleep, other than it was ok it I feel sleepy
Overnattede 1 nat i maj 2024
Svar fra Alona Mason- General Manager den 15. maj 2024
Thank you for your feedback. We apologize that someone woke you from a neighboring room. We hope to see you again and wish you the best in all your travels.

2/10 Forfærdeligt

Anthony

Synes ikke om: Rengøring
Overnattede 4 nætter i maj 2024
Svar fra Alona Mason- General Manager den 15. maj 2024
Thanks Anthony for taking the time to rate your stay. We apologize that you didn't enjoy the time you spent with us and would love to hear why.

10/10 Fremragende

Helen

Rejste med partner
All good, we stay here often!
Overnattede 1 nat i maj 2024
Svar fra Alona Mason- General Manager den 15. maj 2024
Thanks JHelen for your continued support. We appreciate it and look forward to welcoming you back.

10/10 Fremragende

LaTonia

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nice. There was a queen bed that was separate from the sleeper sofa. The room had full sized shampoo, conditioner, and body wash containers in the shower. The extra linens in the closet worked well for the sleeper sofa. The best part was the pool!
Overnattede 5 nætter i april 2024
Svar fra Alona Mason - General manager den 8. maj 2024
Thank you for staying with us and taking the time to rate your stay and leave this review. We are glad you enjoyed the time you spent with us and look forward to seeing you again.

6/10 Okay

rachel, Fleming Island

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Really tried to give the hotel the benefit of the doubt. I completed their online pre-check in. Requested that we get extra towels since there were 3 of us. When we got to the room there was a total of 3 towels and 2 wash clothes. There was no shampoo, conditioner, or hand soap. For the price of the room I really expected better. Then at 10pm some kid banged on our door and scared the crap out of my kids. One was crying and it took forever to get her to go back to sleep. While that's not the hotel's fault it left my kids scared and not feeling safe. I just explained there was a basketball tournament going on and that it was just a young boy thinking he was messing with a teammate and didn't realize he had the wrong room. Was it horrible, no, but would I stay here again? No I would not.
Overnattede 1 nat i maj 2024
Svar fra Alona Mason - General manager den 8. maj 2024
Thanks Rachel for the feedback. The shampoo, conditioner and body wash are no longer on the counter but rather in a full size bottle dispenser in the shower. This is something most hotels have moved to doing. Towels and linen are always available anytime by calling 0 on your in room phone. We typically do not put extra items in rooms prior to arrival as the room may get switched before check-in actually happens. However, these items are still available. We would love to welcome you back and hope to see you again but understand if we don't. Thank you again for your feedback and please let me know if you have any questions or concerns.

10/10 Fremragende

guy, Titusville

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was great. They were friendly, polite and ready to help. Our room was clean and bug free. I'd be happy to stay there again.
Overnattede 1 nat i april 2024
Svar fra Alona Mason- General Manager den 30. apr. 2024
Thank you for staying with us and taking the time to leave a review. We are happy to see you enjoyed your stay and found the staff great. We look forward to seeing you again.

8/10 Udmærket

Donald, Pompano Beach

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room on second floor, room above us was loud from simply walking across floor. No flooring noise insulation!
Overnattede 2 nætter i april 2024
Svar fra Alona Mason - General manager den 29. apr. 2024
Thank you for staying with us and taking the time to write a review. We apologize that the room above you had heavy feet. We hope to welcome you back again in the future.

10/10 Fremragende

Richard, Merritt Island

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was the best given the best customer service!!!!!! Will stay again
Overnattede 1 nat i april 2024
Svar fra Alona Mason - General manager den 28. apr. 2024
Yay!!! Thank you Richard!!! We truly appreciate your review and hope to see you again!

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Alona Mason - General manager den 27. apr. 2024
Thanks Michael for staying with us. Glad to see you found your stay 4/5 stars. We hope you will tell us how we can make it perfect on your next visit.

4/10 Dårligt

Gretchen

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The carpet in the room was disgusting! When you walked on it you stuck to it! Also the cable was not connected for the television so we were not able to watch TV. They said maintenance wasn’t in until the morning to try to fix it and we were departing at 8am so that wasn’t helping us. I expressed my concerns and I was told they would “make a note of it” and that “they were sold out”! I understand that I wasn’t able to be moved to another room but I should’ve been offered some compensation!
Overnattede 1 nat i april 2024
Svar fra Alona Mason - General manager den 23. apr. 2024
Thank you Gretchen for your feedback. Unfortunately when you didn't book directly with us we are unable to compensate when something should arise. This is because we do not have the ability as you did not pay the hotel directly and we do not have access to your payment method. We apologize for the inconvenience and hope you will allow us the opportunity to make it right in the future.

8/10 Udmærket

CHERYL

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s clean hotel and the staff is very friendly and helpful! Just some small items that may need attention. The faucets drip, there was a couple of holes in our bathtub, the door to the room had a gap around it and you could see the light from the hallway. Over all the entire place was very clean and the staff was very kind and helpful!!
Overnattede 2 nætter i april 2024
Svar fra Alona Mason - General manager den 21. apr. 2024
Thanks Cheryl for staying with us and taking the time to leave a review. We are glad you enjoyed your stay and we will look into the items mentioned. Thank you again.

8/10 Udmærket

Deb

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra Alona Mason- General Manager den 22. apr. 2024
Thank you Deb for staying with us and taking the time to rate your stay.

10/10 Fremragende

Ryan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nice and the bed was very comfortable. Nice location and a short drive to Mount Dora for their antique shows.
Overnattede 1 nat i februar 2024
Svar fra Alona Mason - General manager den 20. apr. 2024
Thank you Ryan for staying with us. Happy to see that your stay was enjoyable and we look forward to seeing you again.

6/10 Okay

Robin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had booked a room with 2 queen beds through Expedia. When we checked in, we were given an extremely small room with one bed. Unfortunately they were fully booked and could not move us to a room with 2 beds. It was not a great experience.
Overnattede 1 nat i april 2024
Svar fra Alona Mason - General manager den 20. apr. 2024
Robin we are so sorry that there was an issue with your reservation and hope you will stay with us again.

2/10 Forfærdeligt

Ashley

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was supposed to have late check out. I confirmed with the staff 3x. And then the front desk came and pounded on my door and said I needed to get out. She was very rude. I will never be staying at this property ever again.
Overnattede 4 nætter i februar 2024
Svar fra Alona Mason - General manager den 16. apr. 2024
Thanks Ashley for your feedback. We apologize that there was a miscommunication with the desk and wish you the best in all your travels.

10/10 Fremragende

Yolanda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was awesome
Overnattede 2 nætter i april 2024
Svar fra Alona Mason - General manager den 14. apr. 2024
Thanks for staying with us and taking the time to leave a review. So glad you found the staff awesome. Hope to see you again soon!

6/10 Okay

Steven, Tallahassee

Synes godt om: Rengøring, service og personale
Room was small not well appointed
Overnattede 1 nat i april 2024
Svar fra Alona Mason - General manager den 14. apr. 2024
Thanks Steven for your feedback. We do offer larger room types other than single one bed rooms. We hope you will try one of those on your next visit.

8/10 Udmærket

Susana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and friendly staff
Overnattede 1 nat i april 2024
Svar fra Alona Mason - General manager den 12. apr. 2024
Thank you for staying with us and taking the time to leave a review. We are glad you enjoying your stay and hope you will let us know how we could make it perfect on your next visit.

8/10 Udmærket

Dennise

Overnattede 2 nætter i april 2024
Svar fra Alona Mason - General manager den 28. apr. 2024
Thank you for staying with us and taking the time to rate your stay. We hope you will let us know how we could make it perfect on your next visit.

6/10 Okay

Tiffany

Forretningsrejsende
Synes godt om: Rengøring, service og personale
I checked out a day early and still waiing for my refund. I checked out Thursday morning before 7am.
Overnattede 3 nætter i april 2024
Svar fra Alona Mason - General manager den 6. apr. 2024
Thanks Tiffany for your feedback. Unfortunately you would need to contact Expedia for a refund as that is beyond the control of the property since they didn't have access to your original method of payment. In addition, if the hotel wasn't informed that you Departed early and you stayed checked into the room in the system the reservation would not be considered checked out early. I'm sorry if this was your experience.

8/10 Udmærket

Larry

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Old but clean
Overnattede 2 nætter i marts 2024
Svar fra Alona Mason - General manager den 5. apr. 2024
Thanks Larry for staying with us and taking the time to rate your stay. We would love to know how we could have made your stay perfect.

10/10 Fremragende

Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet and peaceful
Overnattede 1 nat i marts 2024
Svar fra Alona Mason - General manager den 5. apr. 2024
Thanks Elizabeth for staying with us and taking the time to rate your stay. We are glad you found your stay 5/5 worthy and hope to see you again soon.

10/10 Fremragende

Alex

Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 22. apr. 2024
Thank you for staying with us and taking the time to rate your stay.

4/10 Dårligt

Magdalena

Synes godt om: Service og personale
Musty smell in the room, loud AC, very uncomfortable pillows
Overnattede 3 nætter i marts 2024
Svar fra Alona Mason - General manager den 29. mar. 2024
Thank you for your feedback. I'm the future, please let staff know as soon as possible so they can attempt to resolve any situation. We hope to welcome you back.

4/10 Dårligt

Brittany

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Alona Mason - General manager den 29. mar. 2024
Thank you for staying with us. We're sorry that you didn't enjoy your stay. We appreciate guest feedback as it helps us improve and grow and avoid repeating situations in the future. We hope that you will stay with us again and let us know any suggestions you might have.

10/10 Fremragende

Veronique

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast wasn't great
Overnattede 3 nætter i marts 2024
Svar fra Alona Mason- General Manager den 26. mar. 2024
Thank you for staying with us and taking the time to rate your stay. We are glad you enjoyed your stay and are sorry you did not like the breakfast offered. We hope to see you again and wish you the best in all your travels.

10/10 Fremragende

Shari, Chariton

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay!
Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 26. mar. 2024
Thank you for staying with us! We are happy to see you loved your stay and look forward to welcoming you back.

10/10 Fremragende

Arie

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Clean
Overnattede 3 nætter i marts 2024
Svar fra Alona Mason- General Manager den 26. mar. 2024
Thank you Arie for staying with us and leaving this review. We are pleased that you found your stay clean and hope to see you again soon.

10/10 Fremragende

Donna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was nice rooms clean
Overnattede 3 nætter i marts 2024
Svar fra Alona Mason- General Manager den 26. mar. 2024
Thank you for staying with us Donna. We are glad you enjoyed the staff and found the rooms clean. We hope to welcome you back again in the future.

10/10 Fremragende

Terry

Rejste med partner, Forretningsrejsende
There were no places to sit outside and enjoy the weather
Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 26. mar. 2024
Thank you Terry for staying with us. We apologize that you did not have anywhere to sit. We do have seating by the pool. We hope you will stay with us again and wish you the best in your travels.

10/10 Fremragende

Lourdes

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was to my satisfaction
Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 21. mar. 2024
Thank you for staying with us and taking the time to rate your stay. We hope to see you again soon

10/10 Fremragende

Juan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
It was quiet and clean
Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 20. mar. 2024
Juan we are so happy to see you found your stay perfect. We love feedback and hope you will share on your next visit.

10/10 Fremragende

John

Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 8. apr. 2024
Thank you John for staying with us and taking the time to rate your stay. We look forward to your next visit.

4/10 Dårligt

Luc

That property was very poor in presentation. The room was smelly. I asked the attendant to spray the room for me to be able to spend the night with my wife. It was a terrible experience for me. Never again!
Overnattede 1 nat i marts 2024
Svar fra Alona Mason - General manager den 13. mar. 2024
Hi Luc. We apologize that your didn't enjoy your stay and would love more information. We hope you will share.

8/10 Udmærket

Mathews, Plano

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is maintained well. The staff is very friendly, attentive and courteous. I would recommend this property to family.
Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 12. mar. 2024
Thank you Matthew for staying with us and taking the time to leave a review. We appr3eciate your recommendation and hope to see you again.

10/10 Fremragende

Edward

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Alona Mason - General manager den 13. mar. 2024
Thank you for staying with us and taking the time to rate your stay. We are glad you found your stay 5/5 and hope you will share why on your next visit.

6/10 Okay

Stacy

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Alona Mason- General Manager den 12. mar. 2024
Thanks Stacy for staying with us. We apologize that you did not enjoy your stay and hope you will let us know what we could have done differently on your next stay.

10/10 Fremragende

Constance

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly and helpful. The room was spotless and smelled fresh.
Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 11. mar. 2024
Awe! Thank you Constance for staying with us and for leaving such a nice review. We are very glad you enjoyed your stay and look forward to seeing you again!

6/10 Okay

Gregory

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
I booked a 2 queen bed room first night and they gave me 1 bed suite. Besides that everything was okay.
Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 11. mar. 2024
Thank you for staying with us. We apologies that you were not satisfied with your stay and hope you'll give us another chance in the future.

6/10 Okay

Mirjam

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024
Svar fra Alona Mason- General Manager den 11. mar. 2024
Thank you for staying with us. We love guest feedback and would love to hear how we could have made your stay perfect. We hope you will share on your next visit.

8/10 Udmærket

Joshua

Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 31. mar. 2024
Thank you for staying with us. We would love to know how we could have made your stay perfect and hope you will share on your next stay.

6/10 Okay

Christopher, ISLIP

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Alona Mason- General Manager den 10. mar. 2024
We love guest feedback and would love to know how we could have made your stay better. We hope you will share on your next visit.

4/10 Dårligt

Gregory

Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 10. mar. 2024
Hi Gregory. We would love to know where we went wrong so we don't have any repeat situations in the future. We love guest feedback and hope you will let us know.

10/10 Fremragende

Suzanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Liked the property and staff.
Overnattede 1 nat i marts 2024
Svar fra Alona Mason- General Manager den 12. mar. 2024
Thank you for staying with us. We are glad you like the staff and the property. We hope to see you again soon.