Hoteller med pool i Larráun

"Arriving at the Hotels lobby checking in, there were a que and just one receptionist. A young receptionist came rushing in to help, and starting shouting at the guest to take it easy. (not a good start) We had paid for a Privilege room, but several facilities were missing in the room. No slippers, No bathrobe, No espresso machine. Further more they write soundproof doors, which is a big lie. We could here the nabo's loud and clear. The general service at the hotel is way below standards,...

"Parkering krævede taxakørsel, derfor ikke egnet til handikappede. Flot men ingen køleskab på værelset samt lette mangler af praktiske installationer som knager. "

"Spa is not meeting expectations. "

"Yes"

"Great staff, fantastisc breakfast and nice big rooms. It is a short walk from the old city (2,4 km) but we will stay there againg"