Hoteller i Lao Cai

"Beautiful room, always a plus to have windows. Staff was very friendly and helpful, good location too!"

"Staff was kind but facilities so old that even light off in the night impossible. Door locking was some time out of order that dangerous. I do not recommend this hotel."

"Stayed in a junior suite. It was big but smelled musty and were cigarette burns in the carpet. The staff were awesome, the breakfast was not good food. But the price was cheap so I guess there’s that."

"At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not...

"No service, no information, we went to get breakfast 9:15 but apparently breakfast ended at 9am we were not informed of this. We took the free bottles of water from the room, and they tried to charge us for them, because they were cold(we put them in the fridge) There was a hole in the bathroom door. The douche/bidet/hose was leaking, so the bathroom floor was flooded all the time. No one can speak any English, so communication is via translator apps "