Udendørsområde

Anmeldelser af Hotel LIVVO Volcán Lanzarote

5 out of 5
Hotel LIVVO Volcán Lanzarote
Calle El Castillo, 1, Playa Blanca, Yaiza, Lanzarote

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 537 af i alt 824 anmeldelser" "
Bedømmelse på 8 − Udmærket. 217 af i alt 824 anmeldelser" "
Bedømmelse på 6 − Okay. 46 af i alt 824 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 824 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 824 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Overnattede 9 nætter i april 2019
Svar fra Management den 15. apr. 2019
Dear Guest. From the Management team of the THE Volcán of Lanzarote, we want to thank you for your good score. We are at your complete disposal, Natalia Bravo de Laguna General Manager THe Volcán Lanzarote nataliabravodelaguna@hotelesthe.com

8/10 Udmærket

Heidi B. B.

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Dejligt ophold i et par dage efter en aktiv uge på Club La Santa. Papagayo strandende er fabelagtige og havnen hyggelig. Hotellets restaurant var af lækker kvalitet, men der var alt for lang ventetid. De kunne slet ikke følge med.
Overnattede 3 nætter i juli 2017

8/10 Udmærket

christina, Danmark

Synes godt om: Rengøring, service og personale, værelsets komfort
Skønt hotel ved marinaen
Dette er et flot hotel lige ved marinaen og ca 15-20 minutters gåtur fra playa blanca strand. Vi rejste i uge 5 med to små børn. Vi var den eneste børnefamilie og gennemsnitsalderen var omkring 65-70. Der var ikke meget forståelse blandt gæsterne for små børn; vires naboer klagede over at børnene vågnede kl 6. Børnepoolen var en smule kold for den lille på 1.5 år. Vi har før boet på Princess Yaiza ved Playa Blanca som jeg mener er mere børnevenligt ( varmere pools, flere børn, microovn på værelset). Men The Volcan er et flot sted med venligt staff og et besøg værd hvis man vil have en stille og rolig ferie udenfor skoleferierne.

8/10 Udmærket

Dimitri

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L hôtel est très bien situé, le design de cet hôtel est somptueux et très bien entretenu. Les points forts sont aussi la proximité de la Marina et juste entre la partie très touristique et la partie sauvage de la nature lunaire. L accueil et tout le personnel sont de qualité même si parfois certaines personnes ne sont pas chaleureuses. Le petit-déjeuner est très garnis, il y en a pour tout les goûts, le dîner aussi très copieux. Le point négatif l eau est payante de partout, ce qui est surprenant pour un 5 étoiles. Le SPA et les massages sont très bien. La salle de sport n'est pas assez bien équipée, il y a de la place pour rajouter 1 à 2 machines pour entretenir le haut du corps. Il manque de la musique d ambiance un peu partout dans cet hôtel 5 étoiles. Je remercie le personnel qui c'est occupé de nôtre chambre.
Overnattede 6 nætter i maj 2024
Svar fra Dirección den 26. maj 2024
Cher Dimitri,Nous vous remercions d'avoir pris le temps de répondre à l'enquête de satisfaction de Expedia.C'est un plaisir savoir que vous avez beaucoup aimé l'hôtel dans chaque coin et l'emplacement parfait en face du front de la mer.Nous sommes fiers de faire partie d'une équipe qui est toujours prête à faire en sorte que chaque client profite de ses vacances. Tous vos bons mots seront transmis, et je suis sûr qu'ils les motiveront à continuer à travailler dur pour satisfaire tous les besoins de nos clients.Nous nous réjouissons de vous revoir dans un avenir pas trop lointain.Cordialement,L'équipe de direction

10/10 Fremragende

gilles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2024
Svar fra Dirección den 25. maj 2024
Dear Gilles,Thank you for taking the time to review your stay with us here, at Livvo Volcán Lanzarote.We are pleased that you had a great holidays with us. We encourage you to visit us in the near future. Please do not hesitate to contact us directly if you have any special needs.Best regards,Management Team

8/10 Udmærket

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale
It is a lovely hotel in a great location but it is starting to get a bit shoddy. Our aircon was very noisy and couldnt cool the room. Staff are frosty. This was my 10th visit to this hotel. No recognition. The spa staff told us we could have a free pass for an initial visit to the indoor pool but when we asked for this at reception, not only did they deny this, they looked at us like we were low life. It was understaffed and very hard to get a drink through table service during the increasingly amateurish shows. Buffet remains nice for both breakfast and evening meal. The new Barcelo has opened next door and I might give that a try next time.
Overnattede 8 nætter i maj 2024

10/10 Fremragende

Christine Hazel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Hotel LIVVO Volcán Lanzarote is a beautiful hotel with amazing friendly and welcoming staff and wonderful facilities. Over many years, this hotel has become my ‘second home’ where I so often say that my soul is at peace. The restaurants in the hotel are delightful offering an array of cuisine to suite every taste and catering for many different dietary requirements. The many restaurants, tapas bars and cocktail bars around the nearby marina, are only 5 minutes walk from the hotel and are equally delightful and varied. The hotel offers an excellent and diverse entertainment programme during the day including aqua gym, Pilates and yoga as well as wine-tasting and paella ‘shows’. The entertainment in the evening is outstanding with a wide variety of artists and music. I’ve only just returned from my holiday and can’t wait to go back!
Overnattede 14 nætter i maj 2024

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent accueil, hôtel très agréaable avec de nombreuses options de restaurants aux alentours
Overnattede 9 nætter i april 2024
Svar fra Dirección den 25. maj 2024
Cher David,Nous vous remercions d'avoir choisi le Livvo Volcán pour votre séjour à Playa Blanca, sur la belle île de Lanzarote.Nous sommes ravis de savoir que toutes vos attentes ont été dépassées et que vous avez apprécié l'hôtel et son emplacement.Nous vous remercions à nouveau pour vos aimables paroles, que nous transmettrons à toute l'équipe. Nous nous réjouissons de vous revoir dans un avenir proche.Cordialement,L'equipe de direction

10/10 Fremragende

Mourad

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hôtel. La gentillesse et le professionnalisme du personnel. La propreté des chambres et des piscines. Un excellent petit déjeuner. Le diner (nous étions en 1/2 pension) est en revanche moins bon que lors de nos 2 précédents séjours dans cet hôtel (avril 2023 et avril 2022)
Overnattede 7 nætter i maj 2024

8/10 Udmærket

Peter David

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spectacular reception area with its indoor waterfall. Reception staff pleasant but lacking a bit in service: didn’t explain directions to room very well perhaps a ‘bellboy’ to show us room/help with bags? On the contrary when we entered our room we noticed a bad ‘drain smell’ - but this was fixed the time we returned from lunch. The hotel it’self was in a great position over looking the marina and everything you would need from beaches to restaurants was in easy walking distance.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Cheryl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
From the wonderful entrance - a copy of the church in Teguise complete with Gregorian chants and incense to the beautifully attired room, we were blown away by this hotel, simply couldn’t fault it! Delicious food with ample choice, friendly staff, perfect location and 2 large swimming pools in a superb setting, we could not have been happier! I wouldn’t hesitate in recommending Hotel Livvo Volcán and sincerely hope to repeat the experience!
Overnattede 7 nætter i april 2024
Svar fra Cony den 30. apr. 2024
Thank you very much for your time to rate us. It is very important for us. We hope to have you again in the not too distant future.

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good well managed hotel spread out over a large area with well appointed rooms. Several dining options on offer, some at extra cost, & food is very good & varied. There are several swimming pools with plentiful sun loungers & pool towels provided. Evening entertainment a bit hit & miss for the standard of hotel & could be better. Overall though a very good hotel in a great location on the Rubicon Marina.
Overnattede 7 nætter i april 2024
Svar fra Cony den 29. apr. 2024
Thank you for your time to rate us, it is very important to us. We hope to have you again in the not too distant future.We take your constructive criticism very seriously and will try to improve in that area.

8/10 Udmærket

Tarryn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Definitely the most beautiful hotel in the area!! We loved it
Overnattede 9 nætter i april 2024
Svar fra The management team den 11. apr. 2024
Thank you very much for your coments! We have the best guest in the area too! We hope to see you soon coming back

10/10 Fremragende

Rosanna Bernadette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i januar 2024
Svar fra Cony den 8. apr. 2024
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

8/10 Udmærket

inmaculada

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Poco practico llegar en concreto a mi habitación poco limitada soectaculo de animación cena demasiado temprano el cierre
Overnattede 7 nætter i marts 2024
Svar fra Cony den 8. apr. 2024
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

6/10 Okay

Susanne

Rejste med familie
Synes godt om: Rengøring, faciliteter
very good: yaiza Restaurant: service & very delicious food Not so good:towel situation, sunbeds were occupied right in the morning even though there was no one for hours. Kids club hours
Overnattede 9 nætter i marts 2024
Svar fra Cony den 8. apr. 2024
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

10/10 Fremragende

sarra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel was beautiful, lovely and clean,staff were exceptional. Totally recommended
Overnattede 5 nætter i marts 2024
Svar fra Cony den 8. apr. 2024
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautifully designed property Clean Different areas so you can always find a good spot sheltered from the wind
Overnattede 5 nætter i marts 2024
Svar fra Cony den 8. apr. 2024
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

8/10 Udmærket

jose fermin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
FANTASTICO
Overnattede 4 nætter i marts 2024
Svar fra Cony den 1. apr. 2024
Gracias por reservar en nuestro Hotel y por sus comentarios, son muy importantes para nosotros,Esperamos tenerlos nuevamente en un futuro no muy lejano.

10/10 Fremragende

John, Livingston

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Dirección den 31. mar. 2024
Dear John,Thank you very much for choosing us as a destination of your holidays.We are very happy to know you had a great time here with us. We hope to see you again in the near future.Kind regards,

10/10 Fremragende

Matteo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Consigliatissimo, pulizia top, servizi top, ristorante ottimo e abbondante, personale cordiale e gentile sempre👍👍👍👍
Overnattede 6 nætter i marts 2024
Svar fra Dirección den 31. mar. 2024
Gentile Signor Matteo,La ringraziamo molto per aver compilato il questionario di soddisfazione sul Suo soggiorno presso l'Hotel Volcán Lanzarote.Vorremmo ringraziarla anche a nome di tutto il personale dell'hotel per i suoi commenti e le sue valutazioni positive. Siamo più che felici di leggere che i nostri servizi e le nostre strutture sono stati all'altezza delle vostre aspettative. È sempre un grande piacere per noi sapere che i nostri ospiti hanno lasciato l'hotel soddisfatti del loro soggiorno.Non esitate a contattarci per qualsiasi necessità, siamo a vostra completa disposizione.Cordiali saluti

10/10 Fremragende

Rukhsana

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful hotel, lovely staff, and provide lots of subtle entertainment that you don’t have to get involved in. Rooms are beautiful but could do with an update, and some more comfy sunbeds, but it’s still a very good hotel.
Overnattede 4 nætter i marts 2024
Svar fra Dirección den 31. mar. 2024
Dear Rukhsana,We would like to thank you for sharing your experience at Livvo Volcán Lanzarote, thank you for taking the time to write a nice review of our hotel & staff.We are delighted to know that you have enjoyed our entertainment and the hotel.We hope to see again in the near future.Kind regards

8/10 Udmærket

Ilva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024
Svar fra Dirección den 31. mar. 2024
Dear Guest,We would like to thank you for sharing your experience at Livvo Volcán Lanzarote, thank you for taking the time to write a nice review of our hotel.We are delighted to know that we have fulfilled your expectations in every way from the start to the finish of your stay. We hope to see again in the near future.Kind regards

10/10 Fremragende

Linda Ruth, Crowthorne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stylish hotel with fabulous staff. Was upgraded to a Master Suite on arrival and made the most of the spacious apartment and private garden with amazing views of the harbour, Fuerteventura, Papagayo beach and Castillo de las Coloradas. Enjoyed the relaxing environment of the adults only ‘Club Volcan’ which was definitely worth paying the extra for, and included extra perks such as a separate buffet breakfast, a sophisticated afternoon tea and a relaxed ‘help yourself’ mixology bar with various wines, beers, spirits and mixers. Huge choice with the buffet dinner but preferred to mix with dinner out in the marina which were close by. Would highly recommend.
Overnattede 7 nætter i marts 2024
Svar fra Cony den 8. apr. 2024
Thank you very much for your opinion, it is very important to us. We hope to have you again in the not too distant future.

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The exclusive nature of Club Volcan very good.
Overnattede 7 nætter i marts 2024
Svar fra Dirección den 18. mar. 2024
Dear Brian,Thank you very much for taking the time to rate your stay at the hotel Livvo Volcán Lanzarote.We are pleased to see through your positive review was as you expected and that you found in our facilities superb. We are happy to know that the Club Volcán including the breakfast, afternoon tean & Open bar were to your liking.We hope you will be able to visit us again in the not too distant future, if you have any questions we will be at your disposal.Kind regards,Management Team

6/10 Okay

Maria

Rejste i en gruppe
Synes godt om: Faciliteter
Great location but having returned again from November not worth the money . The standard of food was noticeably different . I asked if new chef since November and the staff said yes ! Really disappointed in food , generally poor , tasteless, very poor hygiene - pulled chef up about using same tongs with raw meet as cooked he didn’t understand what I said. Very very disappointing as returned for the food ! I think most guests felt the same it was at the best average ! I had two undercooked poached eggs , raw chicken and raw pork the chef tends to rush the cooking of the fresh meats ! The containers where the prunes and figs were were dirty daily I think the pots just refilled but never washed as finger prints all over the plastic and left over prunes and fig stains in the grey bowl part . Deserts tasteless and although plenty no taste at all as well as the cheese. Totally different experience with the food than November 2023 ! Please hotel volcan - take note it’s really noticeable and many people talking about it around the pool - regulars ! If I came again I’d never go half board . I honestly think it’s a real issue with health and food hygiene and could result in guests becoming ill ! Please stop cross contamination by using different tongs for the raw meet and picking and turning the cooked meat ! When I pointed it out two guests agreed and just said they just won’t listen ! Also if restaurant closes at 10 don’t make guests feel wrong asking for an omelette at 5 to 10 !
Overnattede 8 nætter i marts 2024
Svar fra Dirección den 18. mar. 2024
Dear Maria,First of all, we would like to thank you for choosing Livvo Volcan Lanzarote as your holiday destination again and for taking the time to share this review.We are saddened to know that we did not meet your expectations, we will inform the department concerned so that they can take your comments into consideration for future improvements. Please know that your feedback is important for us to improve in all aspects. Rest assured that our top priorities are the comfort, safety and satisfaction of our guests. We will inform the department concerned so that they can take your comments into consideration for future improvements. Our main aim is to offer our guests a wonderful holiday and we work hard every day to improve the service we offer.We would like you to visit us again in the future, we remain at your entire disposal.Kind regards,Management Team

10/10 Fremragende

Nigel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved the design in the style of a Canarian village...and easy walking to the nearby marina with shops and restaurants
Overnattede 7 nætter i marts 2024
Svar fra Dirección den 18. mar. 2024
Dear Nigel,Thank you very much for choosing the Livvo Volcan Lanzarote for your stay in Playa Blanca.We are happy to hear that we have met your expectations and that you had a great stay.We hope to see you again in the near future, please do not hesitate to contact us.Kind regards,Management Team

10/10 Fremragende

paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really pleasant stay - Thoroughly enjoyable
Overnattede 3 nætter i marts 2024
Svar fra Dirección den 18. mar. 2024
Dear Paul,Thank you for reviewing your recent stay in our Livvo Volcán Lanzarote. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Management Team

10/10 Fremragende

Sherry, Santa Rosa

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024
Svar fra Dirección den 18. mar. 2024
Dear Sherry,Dear Sherry,Thank you so much for taking the time to share your positive experience at our hotel. We're delighted to hear that you enjoyed your stay.We hope to welcoming you soon again to our hotel, and please feel free to reach out if there's anything we can do to make your next stay even more enjoyable.Kind regards,Management Team

10/10 Fremragende

Theresa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was our 2nd stay at this property which is a gem. The hotel is located within easy walking distance of many bars and restaurants but if that’s not for you, the dining at the hotel is excellent. Some garden view and pool view rooms may have a shady aspect so we book a sea view room. The staff are friendly and efficient. I wouldn’t hesitate in recommending this hotel.
Overnattede 11 nætter i februar 2024
Svar fra Cony den 10. mar. 2024
Thank you very much for choosing us and for your comments, they are very important to us. We hope to have you again in the not too distant future.

8/10 Udmærket

Renske

Synes godt om: Rengøring, service og personale
Overnattede 7 nætter i februar 2024
Svar fra Cony den 10. mar. 2024
Thank you very much for choosing us and for your comments, they are very important to us. We hope to have you again in the not too distant future.

4/10 Dårligt

Shihhan

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
(Room) We paid for extra to book room with partial ocean view. 1st night was put in the room did have partial ocean view but the balcony was occupied by aggressive penguins. Don't want hotel to kick out penguins and the potential new born coming soon. The hotel then changed us to a lately renovated room but NO ocean view for our remaining 3 nights. But as we hung out around the hotel most of the stay, we can tell they didn't have sold out condition as they claimed. This is not the worst. The worst is the door knot in the lately renovated room was not screwed well so I locked myself inside bathroom on day 3. Used the phone inside the toilet area to call hotel. No one immediately came. I called my partner who is in the sailing center nearby to come back and check status with the hotel. After half hour or more, a non-English speaker worker showed up our room and had to use some tools to let me out the toilet room. Without any expression, we believe he thinks his job is do so he left. After this terrible incidence, we received no inquiry or apology from hotel LIVVO staffs, like nothing ever happened. (Food) Besides, during 4 night stay, the buffet was poorly made and plain vanilla for the first 3 nights and only turns better the last night. Therefore, we conclude the breakfast and dinner buffet is only served with good quality when the hotel receives more guests. Overall, the buffet is a wild card and does not worth to dine in.
Overnattede 4 nætter i februar 2024
Svar fra Cony den 10. mar. 2024
We are very sorry not to live up to your expectations.

10/10 Fremragende

Siegmund Johann

Synes godt om: Rengøring, service og personale
Overnattede 9 nætter i februar 2024
Svar fra Cony den 5. mar. 2024
Thank you for your time to rate us. We hope to have you again in the not too distant future.

10/10 Fremragende

william

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed in the club suite room and facilities which were as expected first class
Overnattede 5 nætter i februar 2024
Svar fra Cony den 2. mar. 2024
Thank you for taking your time to rate your stay, it is very important to us.We hope to welcome you again in the not too distant future.

10/10 Fremragende

Helen Jane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice, not perfect but certainly well worth a visit and we would cert Will go again. Nice food and located 5 mins from the Harbour and the market which is on Wednesdays and Saturdays. Lots of lovely place to eat too.
Overnattede 5 nætter i februar 2024
Svar fra Cony den 2. mar. 2024
Merci d'avoir pris le temps d'évaluer votre séjour, c'est très important pour nous.Nous espérons vous accueillir à nouveau dans un avenir pas trop lointain.

10/10 Fremragende

Aurélie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel magnifique, conçu comme un petit village autour d'un volcan, d'une église et d'un lagon. Un plaisir pour les yeux. Tres calme et au coeur de la Marina rubicon, de ses commerces et restaurants. Plusieurs piscines chauffées dans lesquelles les enfants ont pied, des petits jeux extérieurs également dans l'hôtel et des jeux pour enfants plus élaborés à proximité.
Overnattede 7 nætter i februar 2024
Svar fra Cony den 2. mar. 2024
Merci d'avoir pris le temps d'évaluer votre séjour, c'est très important pour nous.Nous espérons vous accueillir à nouveau dans un avenir pas trop lointain.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel right beside the marina
Overnattede 4 nætter i februar 2024
Svar fra Cony den 2. mar. 2024
Thank you for taking your time to rate your stay, it is very important to us.We hope to welcome you again in the not too distant future.

8/10 Udmærket

Dudley

Synes godt om: Overnatningsstedets tilstand og faciliteter
Character and design, all staff extremely helpful
Overnattede 14 nætter i februar 2024
Svar fra Cony den 2. mar. 2024
Thank you for taking your time to rate your stay, it is very important to us.We hope to welcome you again in the not too distant future.

8/10 Udmærket

Claes

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i februar 2024
Svar fra Cony den 2. mar. 2024
Thank you for taking your time to rate your stay, it is very important to us.We hope to welcome you again in the not too distant future.

10/10 Fremragende

Ruth

Rejste med partner
Synes godt om: Faciliteter
Favourite hotel in Lanzarote. Calm peaceful atmosphere. Love the exercise classes. Great choice of areas to sunbathe, sun beds always available. Breakfast great. Been going for over 10yrs. Hotel seems able to retain staff as we are often greeted by familiar faces, always a good sign. Situated in good area plenty of bars and restaurants close by.
Overnattede 10 nætter i februar 2024
Svar fra Cony den 21. feb. 2024
Thank you very much for your comments, they are very important to us. We hope to have you again in the not too distant future.

10/10 Fremragende

Gloria

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was my second time staying at the Volcan, it is a lovely hotel and i definitely will be coming back.
Overnattede 6 nætter i februar 2024
Svar fra Cony den 20. feb. 2024
We greatly appreciate your comments and we hope to have you again at the Hotel in the not too distant future.

10/10 Fremragende

Chi Hwa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed 4 nights in the adults only area (Club Volcan) in mid February, The hotel overall is very clean, not too busy, and the Club Volcan area is exclusive with excellent breakfast, afternoon tea, and evening bar, all inclusive with the price. The outdoor heated pool, sunbed and jacuzzi are clean and well maintained. There is fast WiFi, but only in certain areas, and not really in our room. Overall, an excellent experience with very efficient and helpful staff.
Overnattede 4 nætter i februar 2024
Svar fra Cony den 20. feb. 2024
We greatly appreciate your comments and we hope to have you again at the Hotel in the not too distant future.

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Large comfortable rooms, lovely views, Club comes with jacuzzis on adult only terrace, open bar and peace and quiet. recommended !
Overnattede 7 nætter i februar 2024
Svar fra Cony den 20. feb. 2024
We greatly appreciate your comments and we hope to have you again at the Hotel in the not too distant future.

8/10 Udmærket

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i februar 2024
Svar fra Cony den 20. feb. 2024
We greatly appreciate your comments and we hope to have you again at the Hotel in the not too distant future.

10/10 Fremragende

Sally

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous hotel. Quality of food good. Short walk to the marina. Lots of pool areas and places to sit in beautiful well kept gardens
Overnattede 5 nætter i februar 2024
Svar fra Cony den 20. feb. 2024
We greatly appreciate your comments and we hope to have you again at the Hotel in the not too distant future.

10/10 Fremragende

David Eisen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel Who could ask for more?
No complaints Excellent standard
Overnattede 4 nætter i februar 2024
Svar fra Cony den 13. feb. 2024
Thank you very much for your time. We appreciate your comments and hope to have you again at the hotel in the not too distant future.

10/10 Fremragende

Anthony Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful hotel ina superb location. Welcoming staff, with excellent facilities (not all the restaurants were open yet plenty within 5-10 minutes walk). Clean, great rooms. Nothing to complain about
Overnattede 7 nætter i januar 2024
Svar fra Cony den 13. feb. 2024
Thank you very much for your time. We appreciate your comments and hope to have you again at the hotel in the not too distant future.

10/10 Fremragende

ANDREAS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ich komme gern und bestimmt wieder!!
Overnattede 7 nætter i februar 2024
Svar fra Cony den 11. feb. 2024
Guten Morgen,Vielen Dank, dass Sie uns Ihre Zeit geschenkt haben. Ihre Meinung ist uns sehr wichtig. Wir hoffen, Sie in nicht allzu ferner Zukunft wiederzusehen.

8/10 Udmærket

Lesley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 11 nætter i januar 2024
Svar fra Cony den 12. feb. 2024
Thank you very much for your rating, we hope to have you again in the not too distant future.

10/10 Fremragende

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous hotel. Loved our stay here and would visit again. Thank you!
Overnattede 3 nætter i februar 2024
Svar fra Cony den 11. feb. 2024
Good morning,Thank you very much for giving us your time. Your opinion is very important for us. We hope to see you again in the not too distant future.