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Anmeldelser af BelleVue Aquarius Aparthotel

3 out of 5
BelleVue Aquarius Aparthotel
Calle Teide 6, Puerto del Carmen, Tías, Lanzarote

Anmeldelser

6,8
Bedømmelse på 10 − Fremragende. 38 af i alt 316 anmeldelser" "
Bedømmelse på 8 − Udmærket. 134 af i alt 316 anmeldelser" "
Bedømmelse på 6 − Okay. 82 af i alt 316 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 316 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 316 anmeldelser" "

6,8/10

Rengøring

7,6/10

Service og personale

7,0/10

Faciliteter

6,2/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skuffet.
Vi kom trætte efter næsten et døgns rejse og fik at vide at vi var flyttet til et andet lejligheds kompleks....trods det at vi havde reserveret et halvt år i forvejen. Så ingen anbefaling fra os.

2/10 Forfærdeligt

Craig

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Having stayed a few times in lanzarote around PDC and PB this has been the worst accomodation. The shower bairly worked and was mouldy and dirty on all seals. The celing fan was old and coming of the ceiling and felt unsafe to use. Electric points were unusable. The door stuck closed and we is still using keys. The wifi "per room" is actually per device. The ladies toilets never had toilet paper, the towels were dirty. The food was the same every night and basic. A budget hotel yes but the standards wernt even to that.
Overnattede 8 nætter i maj 2024
Svar fra recepcion den 20. maj 2024
Dear Craig. we are sorry to hear that we didn’t exceed your expectations and we really appreciate you taking the time to share your rating with us. We take into account every opinion to improve. Regards.

8/10 Udmærket

Sylvain

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Si vous recherchez les prestations d un 5* passez votre chemin. Mais vous ne trouverez pas d autres rapports qualité/prix aussi bon avec cette vue imprenable sur la mer et sa situation dans la vieille ville. Les chambres sont un peu vieillotes et la nourriture variée mais peu goûtée. SVP il y a du bon vin à Lanzarote : ne proposez plus votre piquette ! Pour la vue préférez les appartements 400 et plus.
Overnattede 7 nætter i maj 2024
Svar fra recepcion den 20. maj 2024
Cher Sylvian.Merci pour votre feedback. Nous vous remercions d'avoir pris le temps de nous noter et nous sommes heureux que vous ayez apprécié votre séjour. Pour nous, chaque opinion est importante. Nous nous efforçons continuellement d'améliorer notre service grâce au feedback que nous recevons de la part de nos clients Nous serons heureuses de vous revoir bientôt.

4/10 Dårligt

GUILLAUME NORBERT

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
l'hôtel pourrai être somptueux, il est très bien situé face à la mer, les femmes de chambres passent régulièrement mais les locaux ont besoin d'un rafraichissement et de rénovations, manque d'entretien, la piscine, les apparts, les halls d'entrée ainsi que les salles de repas sont état vieillissant, on se croirai plus au camping qu'à un hôtel 3 étoiles, les serveurs sont sympa mais la réception l'est moins,
Overnattede 10 nætter i april 2024
Svar fra recepcion den 10. maj 2024
Cher NorbertNous sommes désolés que nous n'ayons pas dépassé vos attentes et nous apprécions que vous ayez pris le temps de nous noter. Nous nous efforçons continuellement d'améliorer notre service grâce au feedback que nous recevons de la part de nos clients.Meilleures salutations.

8/10 Udmærket

alain roger

Rejste med partner
Synes godt om: Rengøring
Etablissement simple , avec des difficultes pour l'accessibilite aux chambres , beaucoup d'escaliers et pas d'ascensseur ni personnel pour aider a porter les valises...
Overnattede 11 nætter i april 2024
Svar fra Reception Manager den 22. apr. 2024
Cher Alain,Nous apprécions votre commentaire. Nous sommes désolés que vous ayez rencontré des difficultés d'accessibilité pendant votre séjour. Nous prenons en compte vos remarques concernant les escaliers et l'absence d'ascenseur ainsi que le manque de personnel pour aider à porter les valises. Nous travaillerons à améliorer ces aspects afin d’offrir une meilleure expérience à nos clients à l’avenir.Cordialement

4/10 Dårligt

Perry

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here 25/03/2024 ..not the great place I've stayed ...with in apartment 113 ...dated when we came in electric wasn't on ,. Then learnt it was tripping all the time ... electrician had to come out to it ....then air dryer faulty...joke really !!
Overnattede 2 nætter i marts 2024
Svar fra Reception Manager den 5. apr. 2024
Dear Perry,We apologize for the inconvenience you experienced during your stay in apartment 113. Rest assured, we're addressing these issues promptly with our maintenance team. Your feedback is valuable, and we hope to have the opportunity to provide you with a better experience in the future.Best regards,

6/10 Okay

Georgina

Synes ikke om: Rengøring, værelsets komfort
Overnattede 7 nætter i januar 2024
Svar fra Reception Manager den 8. feb. 2024
Dear Georgina,Thank you for taking the time to rate us. We appreciate your feedback and look forward to providing an even better experience in the future.Kind regards

10/10 Fremragende

Leonor

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Hermosos amaneceres las mejores vistas al mar y a la montaña
Overnattede 13 nætter i december 2023
Svar fra Fer den 15. jan. 2024
¡Hola Leonor!Nos alegra saber que disfrutaste de los hermosos amaneceres y las impresionantes vistas al mar y a la montaña. Agradecemos tu amable comentario y esperamos que tengas más experiencias increíbles con nosotros.¡Esperamos verte pronto para que puedas seguir disfrutando de nuestros espectaculares paisajes!Saludos,

8/10 Udmærket

George

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Fer den 15. jan. 2024
¡Hola George!Gracias por dedicar parte de su tiempo a valorarnos. Todos los comentarios son uy importantes para nosotros ya que nos ayudan a seguir mejorando.Saludos,

2/10 Forfærdeligt

Kevin George

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property is old and dated, upon check in we were given a room on the sixth floor to find that they dont have a lift. So you can imagine the strain of taking the bags up. Not suitable for older guests so be warned as no help was offered. When we arrived at the room it was filthy, the room was falling apart and the balcony door didnt have a lock. The curtains were full of mold and the plates and glasses were covered in dirt. We went straight down to the reception to be told nothing we can do come back tomorrow. Well that didnt go down at all so we sat in the reception giving them two options, either money back or a new room. They sent a cleaner and a handy man up to the room with the wife, i stayed down in reception. They agreed the room was unaccepatable after so initial push back. After an hour they magically found another room for us to stay in. It was basic but clean so we carried on our stay however we refused to use any of the facilities. So be warned its cheap but you can find better. . We also have pics of the original room if this review is challenged.
Svar fra Jefa de recepción den 8. dec. 2023
Dear Kevin,we are sorry to hear that we didn’t exceed your expectations and we really appreciate you taking the time to share your rating with us. We take into account every opinion to improve.Regards.

8/10 Udmærket

Teresa

Synes godt om: Rengøring, værelsets komfort
Favourite place
Cleaning lady called most days to clean. No frying pan or pot when we arrived late on Tuesday night and asked at reception. Next morning girl arrived with them. Very helpful at reception. Bellevue aquarius is our favourite place. Always try to stay here. I do think they should start to update the rooms a it. But still our favourite place to be
Overnattede 7 nætter i november 2023
Svar fra recepcion den 25. nov. 2023
Dear Teresa.Thank you very much for your comments, we hope to see you with us again.Kind regards

4/10 Dårligt

Enrique

Synes ikke om: Værelsets komfort
Para no volver.
Pagar casi 130€ por noche para un apartamento super viejo es una vergüenza, precio abusivo para lo que te ofrecen, encima por ser español te dan lo peor que hay y lo más viejo.
Muy viejo todo, esto no te sale en sus fotos.
La tele no se ve, todo el rato con problemas de señal
Así es el estado del apartamento por dentro, peor que un hostal de mala muerte.
Overnattede 3 nætter i november 2023
Svar fra recepcion den 17. nov. 2023
Buenas tardes.Agradecemos su tiempo en dar su opinion la cual nos vale para seguir mejorando nuestros servicios. Lamentamos no haber cumplido sus expectativas.Saludos

6/10 Okay

Julian

Synes godt om: Rengøring
Aceptable
Personal muy amable. Hotel envejecido
Overnattede 3 nætter i november 2023
Svar fra recepcion den 12. nov. 2023
Buenos dias. Muchas gracias por sus comentrios.Los tendremos en cuenta para intentar mejorar.Saludos

2/10 Forfærdeligt

Vincent

Rejste i en gruppe
Synes ikke om: Rengøring, værelsets komfort
Fuyez cet Hotel delabré
Établissement sans intérêt dans son jus à éviter absolument si vous souhaitez un minimum de confort. Fuyez si vous souhaitez bien vous reposer, bien manger, bien dormir, et vous baigner dans une piscine digne de ce nom.
Overnattede 4 nætter i oktober 2023
Svar fra recepcion den 3. nov. 2023
Bonsoir.Nous sommes désolés que vous ayez apprécié votre séjour et que vous ayez pris le temps de nous laisser votre avis. Chaque commentaire nous aide à continuer à nous améliorer.Salutations

8/10 Udmærket

Kevin

Synes godt om: Rengøring, værelsets komfort
Basic good value stay
Hotel is showing it's age and in need of up dating, that being said the room and grounds were spotless, the living room and bedroom had ceiling fans which helped keep rooms cool, towels changed every other day, beds very comfortable. Overall it's a budget hotel and is good value for money. We had a sixth floor room and there were a lot of steps be warned.
Overnattede 9 nætter i september 2023
Svar fra recepcion den 12. okt. 2023
Dear Kevin,thank you for your opinion. We are glad to hear that you enjoyed your stay and we really appreciate that you have taken the time to rate us. Each opinion is important for us and your feedback helps us to improve service.We hope to see you again

2/10 Forfærdeligt

Teresa

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Buffet con comida no muy buena Insectos en las habitaciones ( hormigas y 2 cucarachas dentro de la habitación) Wifi de pago Mado de la televisión de alquiler
Overnattede 7 nætter i september 2023
Svar fra recepcion den 27. sep. 2023
Buenos dias Teresa.Lamentamos no haber cumplido con sus necesidades.Le agradecemos que se haya tomado su tiempo en valorarnos, todas las opiniones son importantes para nosotros y asi intentar mejorar.Saludos

8/10 Udmærket

Jordan

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i juli 2023
Svar fra reception den 12. aug. 2023
Dear Jordan.Thank you very much.Kind regards

8/10 Udmærket

Anna

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter
It is older property but price OK for the quality provided. You cannot expect more as how much you pay for it.
Overnattede 7 nætter i juli 2023
Svar fra reception den 14. jul. 2023
Dear Anna,thank you for your opinion. We are glad to hear that you enjoyed your stay and we really appreciate that you have taken the time to rate us. Each opinion is important for us and your feedback helps us to improve service.We hope to see you again.

6/10 Okay

Heidi-Rose

Rejste med familie
Synes godt om: Rengøring
Food isn’t good. Hotel is basic but you get what you pay for. Wanted a week on a lounger and that’s what we got. Shame we had to eat out though. Staff however very very friendly and helpful.
Overnattede 7 nætter i juni 2023
Svar fra reception den 4. jul. 2023
Dear Heidi-Rose, we are sorry to hear that we didn’t exceed your expectations and we really appreciate you taking the time to share your rating with us. We take into account every opinion to improve. Regards.

6/10 Okay

Samer

Synes godt om: Rengøring
Overnattede 6 nætter i juni 2023
Svar fra reception den 3. jul. 2023
Dear Samer.Thank you very much for devoting your time to assess your stay. We will try to improve in the future.Regards

4/10 Dårligt

Sandrine

Rejste i en gruppe
Synes ikke om: Rengøring, værelsets komfort
😩
Hygiène déplorable. Hébergement en mauvais état. La majorité du personnel n est pas accueillant et ne fait aucun effort pour communiquer autre qu en espagnol (dommage pour un établissement accueillant des touristes), heureusement deux personnels de la restauration etait plutôt sympatique. Sejour en demi pension ( il ne vous ait pas possible d avoir de carafe d eau...)
Overnattede 3 nætter i juni 2023
Svar fra reception den 30. jun. 2023
Bonsoir Sandrine.Merci beaucoup pour votre commentaire. Nous prenons note pour essayer de nous améliorer.Désolé pour le dérangement.

6/10 Okay

Ennerick

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Hébergement très vieux. Cela fait sûrement des années qu’ils n’investissent plus dans l’hôtel. Manque des carreaux dans la piscine, canard qui ce baigne dedans le soir. Manque des carreaux dans la salle de bain, traces noires de joint de baignoire pas propres. Matelas vieillissants et meubles aussi. Prises électriques qui tombent. Le ménage est fait chaque jours, les repas sont copieux et surtout variés. Mériterait un bon coup de rafraîchissement, que ce soit les chambres ou l’hôtel dans sa globalité.
Overnattede 6 nætter i juni 2023
Svar fra reception den 19. jun. 2023
Bonsoir. Merci beaucoup pour votre commentaire, nous essaierons de nous améliorer à l'avenir.Merci beaucoup

10/10 Fremragende

Esther

Overnattede 14 nætter i maj 2023
Svar fra recepcion den 17. jun. 2023
Estimada Esther.Muchas gracias y esperamos verla de nuevo.Saludos

8/10 Udmærket

hortensia

Rejste med familie og småbørn
Synes ikke om: Overnatningsstedets tilstand og faciliteter
las imagenes que muestran el la pagina web no tiene nada ke ver con lo ke te vas a encontrar en realidad, ke es decepción, deverian actualizarlas para no sentirte estafado gracias
Overnattede 4 nætter i juni 2023
Svar fra recepcion den 13. jun. 2023
Estimada Hortensia.Gracias por su comentario y lamentamos que no haya sido de su agrado. Tomamos nota para mejorar.Saludos

8/10 Udmærket

pat

Synes godt om: Rengøring, værelsets komfort
Overnattede 9 nætter i maj 2023
Svar fra reception den 13. jun. 2023
Dear Pat.Thank you.Regards

8/10 Udmærket

Sarah

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
L'hôtel en lui même est bien, très bien situé, à côté de la mer. La nourriture servie en demi-pension n'a rien d'exceptionnelle mais fais parfaitement l'affaire pour un séjour à Lanzarote. Seul bémol, l'appartement est vieillot, pas mal de trace de rouille, et des tous petits insectes se balade dedans. C'est un peu moyen mais pour un court séjour mouvementé comme le notre, cela suffit largement !
Overnattede 3 nætter i juni 2023
Svar fra recepcion den 11. jun. 2023
Sarah..Merci beaucoup pour votre avis.Nous prendrons en compte certains détails pour nous améliorer.Salutations

10/10 Fremragende

Maria Raquel

Overnattede 2 nætter i maj 2023
Svar fra recepcion den 28. jun. 2023
Estimada Maria Raquel.Muchas gracias por dedicar su toiempo en valorarnos.Esperamos verla de nuevo en nuestro establecimiento.Saludos

4/10 Dårligt

Ivan Eric

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
When we checked in, the person in the reception was rude. I did not like that on my first day of the holiday. The apartment was old. We paid for the wifi, but it was only for one device; nevertheless, it did not work in the bedroom, so I asked for a refund. A good place to stay but overpriced.
Overnattede 11 nætter i maj 2023
Svar fra Reception den 22. maj 2023
Dear Ivan Eric, we are sorry to hear that we didn’t exceed your expectations and we really appreciate you taking the time to share your rating with us. We take into account every opinion to improve. Regards.

10/10 Fremragende

mariajose

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Muy amables y serviciales
Overnattede 3 nætter i maj 2023
Svar fra recepcion den 19. maj 2023
Estimada M. José.Muchas gracias por su valoración.Esperamos verla de nuevo en nuestro establecimiento.Saludos

8/10 Udmærket

Michela

Synes godt om: Overnatningsstedets tilstand og faciliteter
Ottima posizione, molto gentili e disponibili. Pulizia da migliorare ma ti vuotano cestini e spazzano a terra tutti i giorni.
Overnattede 7 nætter i maj 2023
Svar fra reception den 17. maj 2023
Estimada Michela, muchas gracias por su valoración. Nos alegra comprobar que ha disfrutado tanto de su estancia con nosotros y de nuestros servicios. ¡Esperamos verle de nuevo muy pronto!

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
Nice stay, ok resort. I would avoid all inclusive.
The hotel is opposite end of town to the strip, in a good quieter location close to the harbour with local bars and restaurants nearby. Our apartment was pretty basic but clean. It was great to have a kitchen/dining area to get a cup of tea anytime. We opted for all inclusive but I wouldn't do that here again. The food was pretty awful, mostly cold and not always cooked properly. Every morning we had to microwave the pink in the middle sausages and bring the food up to temp. One evening a white meat was served with blood running into the sauce. The all inclusive drinks options were limited not because of availability but because the cocktails came out of a machine and were pretty dire, they serve Amstel beer on draft which was nice and there is an array of local spirits available. You can pay more for bottled beers and branded spirits, a friend ordered a vodka and coke which was around 7 euro. Most of the staff are lovely but there is a Rottweiler of a woman on reception who seemed unfriendly and barked at people. We also found that there were different rules for different people so for example check out is 12 noon some people had their all inc wristbands cut off others were allowed to carry on eating and drinking until their transfer came for no extra cost. The majority of guests were from Ireland, Scotland and England.
Overnattede 10 nætter i maj 2023
Svar fra reception den 17. maj 2023
Dear " Anonymous"thank you for your opinion. We are glad to hear that you enjoyed your stay and we really appreciate that you have taken the time to rate us. Each opinion is important for us and your feedback helps us to improve service. We hope to see you again very soon.

8/10 Udmærket

Flav

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Property is spectacular
Overnattede 3 nætter i maj 2023
Svar fra reception den 15. maj 2023
Dear Flav. Thank you very much.Regards

10/10 Fremragende

Joseph

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i april 2023
Svar fra recepcion den 7. maj 2023
Dear Joseph. Thank you very much.Regards

4/10 Dårligt

Leidy Johana

Overnattede 3 nætter i april 2023
Svar fra reception den 28. maj 2023
Dear Johana, we are sorry to hear that we didn’t exceed your expectations and we really appreciate you taking the time to share your rating with us. We take into account every opinion to improve. Regards.

4/10 Dårligt

Lorraine

Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Property was dated with lots needing fixed. Had to stand on table to put celing fan and light on.the patio door was hell to open. The woodwork was rotted around door frame. The pool has lots of missing tiles. The cupboard doors were miss matched
Overnattede 8 nætter i april 2023
Svar fra reception den 7. maj 2023
Dear Lorraine,thank you for your opinion. We really appreciate that you have taken the time to rate us. Each opinion is important for us and your feedback helps us to improve service. Kind regards

8/10 Udmærket

Sara Blanca

Synes godt om: Faciliteter
Bufet pequeño, pero bien rico y variado, peraonal atento y agradable, instalaciones sencillo pero bien , se esta agusto , acorde al precio , las habitaciones pienso q necesitan reforma y estar mas cuidadas ...detalles desconchado techo del baño...enchufes descolocados en la sala...ventilador de aire acondicionado del dormitorio no funcionaba...limpieza regular , debajo de la cama no limpian y motas de polvo ...dos cucarachas en salon y dormitorio...se entiende q no es por falta de higiene....es pprque el apartamento estaba al ras de suelo Terraza pegada a jardin y estan en las plantas ...bichito habitual de las palmas...estancia corta de 5 dias pero comoda , quitando eso...gracias
Overnattede 5 nætter i april 2023
Svar fra recepcion den 7. maj 2023
Buenas tardes Sara.Muchas gracias por su comentario, tendremos en cuenta todas las observaciones que nos menciona.Saludos

6/10 Okay

Keith

Needs a update you should make considering older people far too many stairs not the best Staff were mostly pleasant but not all pool needs an update many tiles missing and not very clean
Overnattede 23 nætter i marts 2023
Svar fra reception den 7. maj 2023
Dear Keith,thank you for your opinion. We really appreciate that you have taken the time to rate us. Each opinion is important for us and your feedback helps us to improve service. Kind regards

8/10 Udmærket

edu

Synes godt om: Faciliteter
Felicitar al hotel por el servicio de camareros que en todo momento nos han ayudado y han sido muy simpáticos y pendientes de nuestra comodidad En especial a Ali por su ayuda con un problema dental y sus consejos
Overnattede 7 nætter i april 2023
Svar fra reception den 7. maj 2023
Buenas tardes Edu.Muchas gracias por su comentrio.Saludos

8/10 Udmærket

Sara

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Me gusta la calidad precio No me gusta la poca animación que hay. Hay un hombre que se encarga pero es un soso y no sabe ni castellano!
Overnattede 7 nætter i april 2023
Svar fra Jefa de recepción den 17. apr. 2023
Estimada Sara,gracias por su valoración. Le agradecemos que se haya tomado tiempo en valorarnos, para nosotros cada opinión es importante y nos ayuda a seguir mejorando. Un saludo

10/10 Fremragende

Xavier

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A mi familia y Ami nos gusto mucho volveremos
Overnattede 2 nætter i april 2023
Svar fra Jefa de recepción den 17. apr. 2023
Estimado Xavier,muchas gracias por su valoración. Nos alegra comprobar que ha disfrutado tanto de su estancia con nosotros y de nuestros servicios.¡Esperamos verle de nuevo muy pronto!

6/10 Okay

Samantha

Overnattede 4 nætter i april 2023
Svar fra Jefa de recepción den 17. apr. 2023
Estimada Samantha,Le agradecemos que se haya tomado tiempo en valorarnos, para nosotros cada opinión es importante y nos ayuda a seguir mejorando.Un saludo

8/10 Udmærket

Amaia

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
.
Overnattede 7 nætter i april 2023
Svar fra Jefa de recepción den 10. apr. 2023
Hola Amaia,muchas gracias por dedicarle parte de tu tiempo a puntuarnos. Las valoraciones de los clientes son muy importantes para nosotros y nos motivan a seguir mejorando.Un saludo

10/10 Fremragende

Morgan

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2023
Svar fra reception den 7. maj 2023
Dear Morgan.Thank you very much.Regards

8/10 Udmærket

Janet

Synes godt om: Rengøring, værelsets komfort
Its basic but clean fairly ce tral a little hilly but suits my needs
Overnattede 13 nætter i marts 2023
Svar fra Jefa de recepción den 10. apr. 2023
Dear Janet,thank you for your opinion. We are glad to hear that you enjoyed your stay and we really appreciate that you have taken the time to rate us. Each opinion is important for us and your feedback helps us to improve service.We hope to see you again.

6/10 Okay

Lorna

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
It is what it is
The cleanliness of the hotel you couldn’t complain very comfortable beds Daniel the entertainment guy was lovely but to be honest the other staff weren’t very pleasant if you have any mobility issues do not go to this hotel we had 84 steps to our room the breakfast was passable most days but lunch and dinner were awful we ate out every day
Overnattede 7 nætter i marts 2023
Svar fra Jefa de recepción den 10. apr. 2023
Dear Lorna,thank you for your opinion. We really appreciate that you have taken the time to rate us. Each opinion is important for us and your feedback helps us to improve service. Kind regards

2/10 Forfærdeligt

Carol

Synes ikke om: Rengøring, værelsets komfort
I didn’t enjoy the day booked for 3 nights stayed 1 night
Overnattede 3 nætter i marts 2023
Svar fra Jefa de recepción den 17. apr. 2023
Dear Çarol,we are sorry to hear that we didn’t exceed your expectations and we really appreciate you taking the time to share your rating with us. We take into account every opinion to improve. Regards.

4/10 Dårligt

Robert

Rejste i en gruppe
Please don’t stay here
Rooms very dated , food was probably the worst all-inclusive I every had . Stone cold fried eggs to cold rubber bacon even at 8am at start of service . No cooking of food to order .bar drinks very limited. bar snack you have to pay even if your all inclusive at same rate as self catering. . Not Suitable for elderly travellers due to the hundreds of stairs to get to your apartment with no service your showing a map at that’s it . Very dark at night in and around hotel . I had Human excrement out side my apartment with hundreds of flys . It took 3 hours and 3 visits to reception before it was removed. So don’t stay here also I found old town to be very dirty looking . And dark at night so don’t be alone .
Overnattede 7 nætter i marts 2023
Svar fra Jefa de recepción den 10. apr. 2023
Dear Robert,we are sorry to hear that we didn’t exceed your expectations and we really appreciate you taking the time to share your rating with us. We take into account every opinion to improve. Regards

4/10 Dårligt

Dominic

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Arrived at the property early, so we were not expecting to be checked in till atleast 3. But to be then told to go away and come back “sometime around 4-4:20” with no definite time was unusual. We eventually got checked in, when we got to the room there was no electricity and the fuse box had shorted. Which we fixed ourselves, there were cockroaches everywhere (which I know sometimes can’t be helped) and there was no kettle in the room. We have stayed here before and it was great, but this time round it put us off.
Svar fra Jefa de recepción den 10. apr. 2023
Dear Dominic,we are sorry to hear that we didn’t exceed your expectations and we really appreciate you taking the time to share your rating with us. We take into account every opinion to improve. Regards

8/10 Udmærket

MARCO

Overnattede 7 nætter i februar 2023
Svar fra Jefa de recepción den 10. apr. 2023
Estimado Marco,gracias por dedicar parte de su tiempo a valorarnos. Tenemos muy en cuenta las opiniones de nuestros clientes y nos motivan a seguir mejorando.Un saludo

8/10 Udmærket

Verificeret rejsende

Voordelig en kamers hebben mooi uitzicht, maar complex is ontzettend verwaarloosd. Ongezellig restaurant met systeemplafonds, meer een kantine van een fabriek dan een restaurant. Donkere dikke vitrages die altijd dicht zijn. Vervang dit voor blinds, restaurant zou notabene uitzicht hebben op zee en zwembad. Ontbijtpersoneel is vriendelijk. Zitjes bij zwembad bied een troosteloze aanblik met hoofdzakelijk Britten die een all-inclusive geboekt hebben en er de hele dag bier drinken. Luidruchtig ook soms. Wij waren er in februari, ook veel gepensioneerde overwinteraars die er al jaren komen. Ongezellige ontvangstruimte, zonder sfeer. Sanitair huisje vies en kapot. Muffe lucht in kamer en vies serviesgoed en bestek in keuken. Voldoende restaurants om de hoek voor wie alleen logies ontbijt kiest. Het is een locatie voor een budgetvakantie, verwacht niets extra’s en geen luxe. Huur een auto en ga er opuit, je huurt een auto voor iets meer dan 300 euro voor twee weken
Overnattede 17 nætter i januar 2023
Svar fra recepcion den 25. feb. 2023
Dear Anonymous, we are sorry to hear that we didn’t exceed your expectations and we really appreciate you taking the time to share your rating with us. We take into account every opinion to improve. Regards.