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Anmeldelser af Riverra Inn Langkawi

3.5 out of 5
Riverra Inn Langkawi
Lot 290, Kampung Padang Lalang, Kuah, Langkawi, Kedah

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 7 af i alt 65 anmeldelser" "
Bedømmelse på 8 − Udmærket. 27 af i alt 65 anmeldelser" "
Bedømmelse på 6 − Okay. 22 af i alt 65 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 65 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 65 anmeldelser" "

7,2/10

Rengøring

7,4/10

Service og personale

6,0/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Anthony

Overnattede 7 nætter i november 2023
Svar fra Riverra Team den 13. dec. 2023
Thank you so much for taking the time to leave us feedback.We hope to see you again soon!

4/10 Dårligt

hafiz aftab

Synes ikke om: Service og personale, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Riverra Team den 27. sep. 2023
Dear Mr Hafiz,Good afternoon, Thank you for your time reviewing us.

10/10 Fremragende

takashi

Overnattede 5 nætter i august 2023
Svar fra Riverra Team den 27. sep. 2023
Dear Mr Takashi,Good afternoon,Thank you for your time reviewing us and we are wishing you to have a pleasant day.

2/10 Forfærdeligt

YRIS DEL CARMEN

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Las limpiadoras robaron dinero y no se responsabilizaron de nada.
Overnattede 3 nætter i juni 2023
Svar fra Riverra Team den 10. jul. 2023
Hello and good morning Ms/Mrs Urruticoechea Greetings from us at Riverra Inn Langkawi, We are very sorry to read your comments about our hotel and staffs during your stay with us recently. Regretfully and our apologies that none of our staff are able to speak Spanish as you and your friends are aware that neither any of you can speak English except only a very few words, Most of the time during the stay, you and your friends communicate with the staff by using sign language and few English words. They have tried their very best to understand and try to help whatsoever you and your friends requested i.e with booking grabs and location to Pharmacy etc etc... We have never received any complaints from you and your friends during your 4 days stay with us. We are really sorry that you found the room not to your liking. Our apologies. We also would like to enlighten you regards to the missing money in your room as you,ve claimed. On the late night of 19th June, the day before your check out date (20/06) you and your friends came to the receptionist around 10.45PM informing her that your money have been stolen from the room. By the time she understand what your friend are telling her it is already 11.00PM and She had tried her very best to handle the situation and tried to call the housekeeping staff as requested by all of you.Please bear in mind at that time most of them are already asleep since they have to be back to work early the next day.Your friend are already at the hotels earlier that day around 5PM which at that time until 6.15PM all the Housekeeping staff is still in the hotels. If she can notify us earlier before 9 pm we are very sure that we are able to call them back as requested. The manager tried to reach you early the next morning but all of you have already check out around 6.30 am. We also would like to inform you that all our staff has been working with us more than 3 years and during this time we have never ever had any complaints from any of our guests that their money or belongings has been stolen from the rooms. During your stay with us if you recalled there is one incident when one of your friend had left and forgot about her handbag at the lobby area and our staff found it and she returned it back to your friend. We are really sad of the accusation "stealing" you and your friends have made towards our staff. Wishing you a nice and happy day Thank you Regards The management, Riverra Inn Langkawi.

10/10 Fremragende

Mohamad hizam bin abu ba

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Riverra Team den 25. jun. 2023
Dear Mr Hizam, Good evening to you, Thank you for your time reviewed your stay with us. Looking forward to welcome you again and have a pleasant day. Stay safe and well. Regards, Riverra Team

4/10 Dårligt

Muhd

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Everything about resort is good . Very bad when I check in don't have breakfast but in web Expedia promotion room with breakfast
Overnattede 1 nat i december 2019
Svar fra Reservation. den 6. feb. 2020
Dear Mr Muhd, Greetings from Riverra Inn Langkawi. We thank you for your kind feedback and we are glad that you had a good stay with us recently. We are regret and very sorry during your uncomfortable stay with us and we will improve our service in future. One behalf of the managment we would like to thank you for staying with us and we are looking forward to welcome you back to Riverra Inn Langkawi for more memorable experience. Best Regards, Reservation.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall Good
Overnattede 2 nætter i oktober 2019
Svar fra Sarina den 22. okt. 2019
Thank You

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly staff n wonderful stay
Overnattede 1 nat i september 2019
Svar fra Sarina den 22. okt. 2019
Thank You so much please come again

6/10 Okay

Nisha, KL

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Hotel was clean but breakfast not that much impress; Food not tasty and no variety
Overnattede 3 nætter i juni 2019

8/10 Udmærket

Fatama

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2019

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Overnattede 2 nætter i maj 2019

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall is okay
Overnattede 2 nætter i april 2019
Svar fra The Manageent den 23. apr. 2019
Warmest Greeting from Riverra Inn Langkawi. Thanks for choosing us for your stay and do appreciate your enjoyable stay in here. We are always welcome you and your family in future. Best Regards

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Needed at least a mini fridge in the room and a kettle for coffee. Food was nice
Overnattede 5 nætter i marts 2019
Svar fra shima den 10. apr. 2019
Thank you for feedback..We will try to improve and give best service to our guest :)

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale
Plenty car parks and the room is quite clean... Breakfast need to be improve and the plug inside the room is not working and not enough for charging more than 1 device as one of the 2 plugs is broken... Room don’t have extra lock except the door hander...feel not so comfortable with only one basic lock. Swimming pool is small and not so clean... Overall is good and worth for the price...
Overnattede 1 nat i februar 2019
Svar fra Management den 12. apr. 2019
Greetings from Riverra Inn! We noted for the feedback and we look into this matter. We look forward to welcome you again with better experience. Thanks

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Hotel ok but need a mini fridge in room and swimming pool very dirty. Surrounding of swimming pool need to be improved with more clealiness as very dirty and not maintained. Have sport light on at night at swimming pool so that visitors can hang round to eat or chit chat at the side of swimming pool. Swimming pool side is very dissapointing not maintained.
Overnattede 3 nætter i december 2018
Svar fra Melvin den 16. jan. 2019
Greetings from Riverra Inn! We noted for the feedback and we look into this matter We look forward to welcome you and your guest again with better experience.

8/10 Udmærket

ZULAZRI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2018
Svar fra Melvin den 16. jan. 2019
Greetings from Riverra Inn! Thank you for the review. We look forward to welcome you and your guest again with better stay experience.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2018
Svar fra Melvin den 16. jan. 2019
Greetings from Riverra Inn! Thank you for the review. We look forward to welcome you and your guest again with better stay experience.

6/10 Okay

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i august 2018

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i august 2018

4/10 Dårligt

MrsNobody, MY

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible experience
When my whole family reach hotel , i get wrong room type. i booked 2 standard 2 single beds room , one of the room with extra bed , but 2 room also double bed no any extra bed and the room smell vry bed ! After complain and staff change room for us , but for my corner room with extra bed, the room is not clean and the TV not function at all!! Ask for technician repair for 3 days also no respond, staff only answer will get someone to fix later. AND the room not only physically dirty but also got me haunting experience. Another room is fine. Welcome to stay if you like to have a special memory.
Overnattede 2 nætter i maj 2018

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, værelsets komfort
The location is excellent, very near town. But the cleanliness is terrible, the floor is so oily, the wall is dirty, and there's some stains on the pillow case. Amd the towel provided is also looks dirty. Lighting in room isn't enough. The shower is not baby friendly. No room service after instruction but done room service even already told not to do it. Won't book the same hotel next time
Overnattede 3 nætter i juni 2018

4/10 Dårligt

Lise et Rejean, Salaberry de Valleyfield, Québec, Canada

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Grande déception Déception en un mot
Chambre 175 sans papier de toilette, ni bouilloire comme sur des photos publiées et surtout sans balcon comme faussement décrit sur les sites de réservation. Petit déjeuner inclus moins que moyen sans oeufs. Tout était froid et le jus était comme de l'eau colorée. Loin de la cohue du centre-ville donc coin tranquille. Beaucoup trop cher pour ce qui est offert. 3 canaux de TV allo câble ! Wifi très lent dans la chambre
Overnattede 1 nat i april 2018

6/10 Okay

Bella, MY

Nice hotel.
Got private swimming pool. Nice hotel. Close to Jetty and other eating places..
Overnattede 3 nætter i februar 2018

8/10 Udmærket

SITI NORNAZIRAH

Synes godt om: Rengøring, service og personale, værelsets komfort
BILIK YANG SELESA
Tempat yg strategik utk penggemar shoping. Sarapan yg sedap,, tapi lebihkan pilihan menu. Bilik yg selesa, utk family yg ramai, bilik perlu dibesarkan lagi.. Sila bekalkan peti ais dan water heater utk diminum. Air panas di bilik mandi kurang panas.
Overnattede 2 nætter i september 2017

8/10 Udmærket

Liang Thai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Value for money
No frills hotel with basic cleanInes and decent breakfast provided. Location is quiet and is about 10 min walk to the nearest convenience store and some eatery. Overall value for money.
Overnattede 3 nætter i august 2017

6/10 Okay

Manmohan

Bacis hotel very difficult if no own transport
It simple hotel far from town and bacis facility. It would it be better if mini fridge is provided.
Overnattede 1 nat i juni 2017

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Nice hotel, quite place...
Everything was good but the breakfast is 4/10... The juice like a r.o water.. No tissue only toilet tissue soap, ashtrays...

6/10 Okay

Adisak

It's o.k.
It o.k. for staying

6/10 Okay

Rakesh

Comfortable

8/10 Udmærket

CT, Penang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Location close to Jetty n town
Clean and adequate room facilities for sleep n rest after a day out exploring the island.

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Close to town but lack of cleanliness. Ok only for short trip

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Convenient hotel with good service
I book a family room for 2 nights. Room is clean but short of some amenities, make sure you be prepared. My family having problem to sleep on the 1st night due to noise from aircond unit. Feedback to the front desk on the next morning, problem solved when we return to hotel in late evening. Due to a tight schedule, I don't get the chance to use the swimming pool. Hotel is near to Kuah town, a good place to shop and look for food. However is a bit far from main rood, it would be good if you rent a car. For a visitor on tight budget, Riverra Inn worth at the price.

8/10 Udmærket

mohd zul

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
convienent and clean hotel
i book 2 rooms. both room in nice condition. enjoy our stay.

6/10 Okay

Verificeret rejsende

6/10 Okay

SASIDRAN

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel Normal
Needs more improvement in housekeeping & breakfast that is being provided. cleanliness needs to be look into.

8/10 Udmærket

Jenny , NRW

Synes godt om: Rengøring, service og personale, værelsets komfort
Zu empfehlen!
Das Personal ist sehr nett und hilfsbereit. Das Hotel ist relativ neu, weshalb die Zimmer in einem hervorragenden Zustand sind. Wenn es was zu bemängeln gäbe, wäre das zum Einen die Auswahl beim Frühstück (Toast, Rührei, Marmelade und lokale Speisen wie Reis,Bohnen und Nudeln), wobei für uns meist extra nochmal frisches Rührei gemacht wurde und zum Anderen die Poolanlage, die zwar neu aber nicht besonders schön war (überfüllt Mülleimer, verdreckte Sanitäranlagen). Die Lage des Hotels ist sehr nah zum Zentrum und den stattfindenden Nightmarkets.

8/10 Udmærket

izwah, negeri sembilan, malaysia.

Synes godt om: Overnatningsstedets tilstand og faciliteter
nice hotel for family
overall is a good stay..some improvements needs to be done.no door tag for do not disturb or clean up room. you should consider to opt for balcony for future extension.

8/10 Udmærket

puvan, s

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
nice hotel.. value dor money. near to night market
it was nice. a hotel just for rest. asvisable to have a rent car if have not booked any tour, since its abit far from the main room.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, værelsets komfort
Poor maintenance
Feel uneasy - poor served towel, dirty floor and spotting bed sheets, slow internet connection, poor sound proof wall, 3 tv channels and no breakfast provided.

6/10 Okay

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
This hotel quite small, this hotel not have a freezer.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room and the toilet is a bit small, not enough space to hang the clothes. It is better if complete toiletries is given. Overall is ok

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Sesuai untuk penginapan
Family trip dengan 4 orang anak.Kebersihan yang baik.Memenuhi keperluan asas sebagai tempat penginapan.Sesuai dengan harga yang ditawarkan.Cuma ruang bilik yang agak sempit untuk seisi keluarga.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Vi tyckte om det här hotellet. Skönt med pool vi var ensamma vid den varje dag. Vi hade inget kylskåp som det stod att man skulle ha. Personalen var trevlig,

4/10 Dårligt

Expedia Program

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

shanmuganathan, Kulim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Riverra Inn was awesome
This was one of our best stay that we have ever had.All the services and facilities was provided.I would just like to add on for a suggestion, if there would have been a Mart it would be great for us to buy some things like toothpaste and so on

6/10 Okay

Selam Selman, Sweden

Synes godt om: Rengøring, service og personale
Avkoppling
Hotell ligger inte nära stränder

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring
普通です。
期待した割に普通でした。プールを楽しみにしていたのですが、狭く、水は濁っていてしかも現地のお客さんは服を着たままでプールに入るので日本人には無理ですね。 部屋はコネクティングルームのようで、隣の家族の声が普通に聞こえて煩かったです。 簡素でしたが朝食付きなのは良かったです。

8/10 Udmærket

Siti Zuriana Faradhila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room was pleasant to stay, though the breakfast provided has room for improvement.

6/10 Okay

Nooriyati