Hoteller med pool i Lake Zurich

"The room had bed bugs"

"Staff was wonderful while checking in, and during my 2 day visit. Wish there was a sit down area outside weather was great outside "

"Parking was convenient, check-in and check-out easy. Breakfast buffet was yummy. Just wish they had coffee available in the lobby all the time and wish the restaurant/bar opened before 5. Beds/rooms were very comfortable, and the staff was wonderful about accommodating our requests (our friends' too)."

"Great place. Affordable large rooms with comfortable beds. Only downside was the curtains were pretty much see-through which was kind of awkward when facing the parking lot. "

"The place was nice, but as a first tome visiter, it would have been better if they had given us or emailed me a map of the property. That especially would have been helpful when trying to find my room. We had kids with us, so i wanted to park as close to the room as possible. There were three towers and no obvious indication of where to find my room or which parking lot would be best for our room. Check in was a kiosk, which was fine. However it would be great if the kiosk would offer the option...

"The rooms were clean and just right for us. The some of the staff didn’t understand my conversation when I tried to ask for towels. Breakfast was ok, yes it was fresh but I believe there needs to be a different selection. Sausage and eggs every morning. The hot tub was small and tge water was warm nothing near hot"

"The elevator was down. The Internet was out. The coffee machine didn’t work. The sheets were dirty. Shower didn’t work. "