4/10
Unfortunately this property is suffering from what appears to be longtime deferred maintenance and an uninspired (possibly understaffed) workforce.
The resort itself - The carpeted main areas are worn and covered in stains and paint is chipped and worn everywhere. Cracked windows are taped around the indoor pool. The towel laundry bins used by staff, full of what appeared to be clean and folded towels, created a stench in the hallway of mold/mildew. tThe exterior grounds, which you can tell were once beautiful, have nature paths that are now completely cordoned off in areas, taken over by weeds and litter. There was a wasp infestation along one stairwell that made it impassable.
Our room - definitely has not been updated for 20 years would be my guess (similar to the entire resort). Our balcony had mismatched plastic lawn chairs and butted up to an adjacent roof with a front row seat to their restaurant ventilation and hvac system (happy to share a photo). The toilet constantly ran, which we shared with the front desk, but went unfixed. The key cards for the doors are magnetic, so have to be inserted into a slot on the door and easily become demagnetized if placed by your phone.
The staff - nice enough, however always oversharing about how busy they are and telling you what they can’t do - they don’t make up your room when staying multiple nights - no new towels, removal of garbage, or making the bed.
At checkout, you’re charged a $16/night “resort fee”. For what?!?
Maria
Overnattede 4 nætter i juli 2025
