Hoteller med pool i Lake Mary

"I was pleasantly surprised when we checked in. The hotel was super clean, and the staff were super friendly. The breakfast was great and the coffee all day was awesome! Our room was even better. We expected a bed and a bathroom and nothing else. When we walked in we had a full kitchen which was a great surprise and super useful for us. We will definitely stay at this hotel again when we are in the area. We originally booked for two nights but extended for another which was seamless."

"There was mold in the shower . The plastic glassware that was provided was extremely greasy & scratched. Also, I have had month long stays at other properties & every week we were provided fresh linens & paper towels & toilet tissue. We were provided 1 kitchen towel so had to buy them. Bought sheets as didn’t want to be responsible for shoving the nice king size sheets provided into the small washer & dryer as was suggested. A second set was dropped off & not only were they polyester they...

"The employees were very friendly and helpful. The manager made special points to ask how everything was. The rooms very very well maintained and clean. We definitely will stay here again when we are in the Sanford-Lake Mary area!"

"We only stay here for ruffly 12 hours. It was out middle point of our vacation. The gentleman that was working from courted helped us a lot. Pool was great"

"The staff didn’t seem to have much urgency on helping guests. We were told on the phone that we could check-in early at 1pm, so we arrived early. We weren’t able to check-in until past 3:30. Had they not told us to come in early, we wouldn’t have. The staff was pretty unhelpful and didn’t seem to care that we were waiting so long (per their direction), stated that they were understaffed and that check-in wasn’t until 3. Again, fine if they didn’t not tell us it was ok to check-in early. We...

"A Jewel in the dessert !! Running the world we found this particular and unique property the best in the area ! Compete in service , hospitality and cleaning with any Marriott in Orlando In the area. Good job to the management and the hospitality group. Well trained staff…. Choosing this place 6 times in one year !"

"The woman who greeted us upon arrival was exceptionally welcoming and helpful. Our very spacious, well-designed room looked and smelled clean. The bed and pillows were soft and comfortable. And the free breakfast buffet was excellent! The food was hot, and they served a large variety of very tasty food options! The room was quiet outside, of a common hotel issue of loud A/C systems."

"Room not up to standards"