Hoteller nær Lake Lucerne Beach

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"Great property"

"The room was clean, the breakfast was fine. Our stay at this hotel is always great."

"This hotel was very clean. The staff was amazing and so friendly! There was not one employee that we passed that did not greet us or ask how we were. That made us feel very welcome! The breakfast was great, so much to choose from. We also loved that they had a fountain coke machine. Our only complaint is that the rooms are not very sound proof. You could hear the rooms next to yours toliets flush, shower running, and talking. Despite that issue, we would stay again because of the hotels other...

"The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...

"Clean room"

"Meget venligt og høfligt personale. Men der var ikke styr på reservationen, for hotellet kunne ikke finde min reservation, skønt der var betalt på forhånd. Jeg checkede telefonisk for en sikkerheds skyld. Jeg måtte herefter telefonisk aktivere Hotels.Com for at udrede trådene, så jeg var sikret en værelse ved ankomst kl. 2 om natten. Men jeg er efterfølgende blevet trukket endnu en gang for beløbet, så jeg har betalt hotelværelset to gange. Det er bare ikke i orden!!"

"Det burde have været anført at der ikke er nogen restaurant i “hotellet”. Morgenmaden elendig. Jeg var nødt til at ordre mad ude fra eneste andet alternativ var Mc Donald. Frontdisk service var exelent specielt fra Telisa Snell."

"Clean rooms nice staff easy check in"

"Everything was great except the breakfast was lacking."

"Clean room and great breakfast"

"Non smoking room. When you walked into lobby you could smell smoke. Slight smell in room. Couldn't work heat unit. It was dirty. Shower faucet was loose and falling off. Never again. Could hear neighbors tv all night. Never again."

"The room was ok but when I entered I smell dust in it. The curtains didn’t close totally, in the bathroom they should put better and bigger towels, they were old and small."

"We were greeted by friendly staff. Our room was spacious with a king bed, sitting area, and kitchenette with stove, refrigerator, and dishwasher. We were there only one night but the full-size refrigerator was helpful for storing beverages and leftovers. First complaint was that the kitchen floor was sticky. The bathroom was clean but could have use an updated tub and a higher toilet. Towels were decent. The bed, however, was hard and my hips actually hurt when lying on my side. The pillows were...

"They did not have enough staff that front desk is not covered and no one picks up your calls to the desk once in the room "