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Anmeldelser af The Terrace at Lake Junaluska

3 out of 5
The Terrace at Lake Junaluska
689 North Lakeshore Drive, Lake Junaluska, NC

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 138 af i alt 233 anmeldelser" "
Bedømmelse på 8 − Udmærket. 51 af i alt 233 anmeldelser" "
Bedømmelse på 6 − Okay. 19 af i alt 233 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 233 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 233 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Rick

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property on the lake. No dining options on the lake and not much in the surrounding area.
Overnattede 1 nat i april 2024

10/10 Fremragende

Andres

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Kimberly, Lagrange

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Ermal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic staff. Professional and kind.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Tina

Overnattede 1 nat i januar 2024

10/10 Fremragende

Farid

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service with nice breakfast buffet… It is quiet and clean.

10/10 Fremragende

Eloy

Overnattede 1 nat i januar 2024

10/10 Fremragende

Aygul

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Julie

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay & will be back!
Overnattede 4 nætter i december 2023

8/10 Udmærket

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The staff is what will bring us back here when we come back to the area again. Breakfast was ok but it was included so cant complain about it too much. Wish there were more options. Location was great to all the great places to eat and play. And still close enough to Asheville to enjoy what the city has to offer.
Overnattede 3 nætter i januar 2024

8/10 Udmærket

Cindy

Rejste i en gruppe
Very quite and beautiful view
Overnattede 4 nætter i december 2023

10/10 Fremragende

Maggie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay for Maggie Valley skiing
The hotel appears recently updated. It was super clean and comfortable. The staff were all quite friendly. There was a breakfast buffet. We were there during a very slow time, so not sure how it would be during busy times, but we would definitely go back. The grounds of the lake are beautiful and peaceful.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Allison

Overnattede 3 nætter i december 2023

6/10 Okay

Alexander

Rejste med familie
Synes godt om: Rengøring
Nice lake but the rest only so so
Overnattede 1 nat i december 2023
Svar fra Cory N. den 1. jan. 2024
Thanks for taking the time to rate your stay Alexander,I am sorry to hear you did not fully enjoy your time at Lake Junaluska. Our team strives to provide our guests with a 10 out of 10 experience, and we hope to have the opportunity to welcome you back in the future.

10/10 Fremragende

Richard

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Kim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best ever
The MOST friendly staff ❤️ so accommodating and kind. We stayed over the holidays and they were AMAZING 🤩 the views from the hotel are so beautiful
Overnattede 3 nætter i december 2023

10/10 Fremragende

Melissa

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was wonderful, rooms were clean and breakfast was like a real hot breakfast should be with a buffet and beautiful lake views from the dining hall. Highly recommend this special stop!
Overnattede 1 nat i december 2023

10/10 Fremragende

Sara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Diane den 8. dec. 2023
Thank you for the great rating & the photos. We love the view here too. Hope you'll return and experience Lake Junaluska in all the seasons of the year.

10/10 Fremragende

MARTHA

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice views. Basic amenities. Needs more dining options. Currently only breakfast available. Had to go to Clyde for dinner.
Overnattede 1 nat i november 2023
Svar fra Diane den 6. dec. 2023
Thank you for the great review Martha. Fortunately we have many restaurants in the area to satisfy your tastes. Please come back soon.

8/10 Udmærket

Rosberty Díaz

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buen lugar para descansar

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023
Svar fra Diane den 29. nov. 2023
Thanks for a great response. I hope you'll come back again soon.

10/10 Fremragende

Loretta

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is beautiful and the staff was wonderful!
Overnattede 1 nat i november 2023

10/10 Fremragende

Christie, Raleigh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loving the views over the lake daily!
Overnattede 2 nætter i november 2023

10/10 Fremragende

stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautifully located in between picturesque mountains. The lake was amazing. The walking trails amazing and onsite dinning was delicious. The staff and community were warm and welcoming. Such an amazing oasis of peace and tranquility.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Joshua

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the beds were very comfy, also enjoyed the views and area of lake junaluska
Overnattede 5 nætter i november 2023

8/10 Udmærket

Heidy

Rejste med familie
Property is very dated and needs to be updated . Even though not smoking the room and hallway had traces of smoke smell
Overnattede 1 nat i november 2023
Svar fra me den 21. nov. 2023
Thank you for your feedback. I hope you enjoyed your stay at the hotel. There are plans for updates to that hotel coming in 2024 into 2025. We hope you book with us again and see the improvements that will be made.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Monica

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
When I viewed this property on Expedia, it failed to mention that is was a "religious compound". My husband and I felt scrutinized by other guests. It was extremely uncomfortable. Our check in time was 4pm. We arrived at 4pm. Our room was NOT ready until after 6pm. The ladies at the front desk were NOT friendly or able to do their jobs. The place was clean, but sterile. The view was beautiful, but there is a strange feeling you get when you are there. It NEEDS to be advertised as a RELIGIOUS COMPOUND for religious groups. I would NOT recommend it.
Overnattede 1 nat i oktober 2023
Svar fra Cory N. den 31. okt. 2023
Good afternoon Monica,I am glad to hear you found our property/setting beautiful and clean. I am saddened to hear you felt unwelcomed by other lodging guests and not supported by our front desk team. Lake Junaluska Conference & Retreat Center caters to groups of all kinds (weddings, corporate retreats, religious conferences, etc.) and individual non-group travelers. We do greatly appreciate your feedback and will review our listing to see how we might be able to share some of Lake Junaluska's history with guests that are considering a visit to our area.We do hope to have the opportunity to welcome you back.

8/10 Udmærket

Yan

Synes godt om: Rengøring, service og personale
It is a beautiful area with lake view.
Overnattede 1 nat i oktober 2023
Svar fra JMS den 13. nov. 2023
We are blessed to be surrounded by the beauty of the property, as well as the Mountains of Western North Carolina! We hope you get to visit with us again soon!

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra JMS den 13. nov. 2023
Thank you, Brian! We hope you will visit us again soon!

10/10 Fremragende

Heather

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra JMS den 13. nov. 2023
Thank you for choosing to stay with us, Heather! We hope you will visit us again!

8/10 Udmærket

Jitendra

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful place
Overnattede 1 nat i oktober 2023
Svar fra JMS den 13. nov. 2023
Thank you for choosing Lake Junaluska! We hope to have you visit again soon!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We have stayed here before. It is a beautiful area and nice accommodations.
Overnattede 1 nat i oktober 2023
Svar fra JMS den 13. nov. 2023
We are so thankful that you chose to stay with us again!

10/10 Fremragende

Aidan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra JMS den 13. nov. 2023
Thank you for choosing to stay with us! We hope to see you again soon!

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent!
Overnattede 1 nat i oktober 2023
Svar fra Charlotte den 23. okt. 2023
Thank you Peter for your response. We are so glad you enjoyed your stay. Please return soon.

10/10 Fremragende

Srini, Columbia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location next to lake view
Overnattede 1 nat i oktober 2023
Svar fra JMS den 13. nov. 2023
Thank you for choosing Lake Junaluska! We appreciate you!

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lakeside with Mountain Views
Wonderful hotel in a beautiful location. A great place for a tranquil mountain retreat.
Overnattede 1 nat i oktober 2023
Svar fra Charlotre den 23. okt. 2023
Thank you for your great review. We are thrilled you found it peaceful and relaxing.

8/10 Udmærket

Beryl

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Diane

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra JMS den 13. nov. 2023
Thank you, Diane!

6/10 Okay

Liudmyla

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The hotel is clean, but the beds are not comfortable and there was a persistent noise all night (probably from a big facility-level air conditioner). They also advise the things they don't have. I planned to have my birthday dinner there, but their restaurant is not working; the pool is closed and it's not even a hotel pool, it's just a community pool 5 min walk from the hotel. It's just misleading to advertise what they don't have.
Overnattede 1 nat i september 2023
Svar fra Cory N. den 31. okt. 2023
Good afternoon Liudmyla,Thank you for taking the time to leave some feedback from your recent stay. We've reviewed our listing/amenities on Expedia to ensure our property is portrayed as accurately as possible. Unfortunately our Dining Room only offers a daily hot breakfast, unless serving lunch or dinner as scheduled by a group. We do hope you enjoyed your birthday at Lake Junaluska and look forward to welcoming you back in the future.

10/10 Fremragende

Bindu

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the most beautiful and serene places. The staff was very helpful and approachable. Excellent location too.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

10/10 Fremragende

Fernando

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

10/10 Fremragende

Amy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautifully situated in the mountains on the lake. Walking path around the lake is a perfect way to start the day.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Ariel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Cory N. den 17. sep. 2023
Thank you Ariel. We are happy to see you had a great experience at Lake Junaluska.

10/10 Fremragende

Chandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Cory N. den 17. sep. 2023
Thank you for the positive review Chandra. We are glad you enjoyed your time at Lake Junaluska.

10/10 Fremragende

leanne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lake Junaluska is beautiful. The Terrace Hotel is very nice. We enjoyed our view overlooking the lake. The staff is awesome and people are so friendly. Lots to do, including walking around the lake and kayaking. We will be back. 😊
Overnattede 1 nat i september 2023
Svar fra Cory N. den 17. sep. 2023
Thank you for taking the time to review your stay Leanne. We are thrilled you enjoyed your time with us, and look forward to welcoming you back in the future.

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Please Consider Staying Somewhere Else
We booked at the Terrace Inn, but we were moved to the Lambuth Inn upon arrival. “Due to a glitch” in the system our room wasn’t available. Once we were settled in at the Lambuth Inn, we were forced out the room due to an ant invasion. Our new room came with used wash clothes hanging in the shower and a dirty bathtub with leftover soap. Apparently housekeeping had marked the room as ready before it was completely clean. To add insult to injury, we had to drive back to the Terrace Inn for breakfast each morning, which ended at 9:00 in the morning. I contacted the manager with no response. Needless to say, we won’t book at either of these places again.
Overnattede 2 nætter i september 2023
Svar fra Cory N. den 17. sep. 2023
Good afternoon Ms. Simmons,I certainly am sorry to hear of your poor experience during your recent visit. I can assure you your experience is not our norm, and we do hope to have the opportunity to welcome you back. I have sent you an separate follow-up response regarding your experience.

8/10 Udmærket

Vanessa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Cory N. den 17. sep. 2023
Thank you for the review Vanessa. We hope to have the opportunity to welcome you back to Lake Junaluska so we strive to provide you a ten out of ten experience on your next visit.