Hoteller nær Lake Erie Natur & Videncenter

"The place is in a nice location and is well maintained, landscaping fresh, inside clean. The pool is huge and it has a pool play area for the kiddos. The coffee which is available all day is delish. And the showers are wonderful. I hope to visit again."

"I liked that my name was on the TV welcoming me when I walked in the room. Nice touch!"

"Clean room, easy parking"

"I am writing to formally document the appalling conditions I encountered during my recent stay at your Westlake, Ohio location. As a frequent traveler, I have never experienced a facility in such a severe state of disrepair and neglect. Upon arrival, I was informed that the advertised pool and hot tub were closed indefinitely due to a water leak—information that was notably absent from your website. During my stay, the internet was non-functional for ten days despite daily assurances from staff...

"We stayed on a Saturday night into Sunday, we booked a king size bed with a sofa bed. In reservation I included the fact that we would be traveling with our children and their ages, as requested. We arrived at our room and noticed there wasn’t any linens for the sofa bed for our two very young kids. I tried calling front desk 3 times and the line kept getting picked up & disconnected. I notified the front desk person when we were heading out to our activities on Saturday early after noon,...

"Nice room. We got a king bed and kitchenette which included a stove, full fridge, microwave, sink and island. The room was spacious for two people comfortably. The location is also nice. I would come again to this location"

"Personalet var super venlige og hjælpsomme"

"Will recommend it to family and friends"

"Extremely disappointed with the appearance of non-maintenance and upkeep. Very dated & worn. Changes my mind about what qualifies as a Bonvoy hotel stay. I would definitely NOT stay here again."

"Slidt, mangler vedligehold, virker beskidt men var overordnet rimeligt rent. Men huller i væggen lappet, men ikke malet og mange skrammer og afskallet maling alle steder giver et dårligt indtryk. Følte mig utryg de første par dage men de to sidste dage var der mange gæster, så det hjalp lidt på det."

"The exterior looks clean but when we walked into the room there was a bad smell. I am not sure if other rooms smelled like this but I even woke up from sleep and was hit with the bad smell."

"Rooms were pretty clean. Small refrigerator in room did not work. TV had sound but no picture. Breakfast was okay, had scrambled eggs, sausage links, waffles, and cereal. Pool was closed the first day of our stay. The stay was pleasant and great for the price. The issue came after the stay. 2 days after we checked out, was charged $300. No receipt, no email or call. Attempted to call hotel directly and after 15 minutes of trying to explain to ai that wanted to talk to a real person, was...

"Was looking for my cheapest option, for a single nigths stay. And i wasnt dissapointed, the room was clean and the bed good."

"Stay away"

"Good value for money"

"The room was very clean. The bed was very comfortable. Enjoyed my stay"

"Do not stay here you will regret it. Very hot the second you walk in to lobby. Front desk is very dirty. Food stains on the walls next to front desk. Lobby itself had visible dirt on floor. When getting out of elevator there were red stains on the walls, hopefully ketchup and not blood. Part of the drop ceiling was missing, third floor. Carpet in hallway extremely dirty. Room itself had some tile missing at floor level and upon looking closer the sheets had wrinkles in them that indicated...