Hoteller i Lagunerne

"We never made it to the room. No one could confirm the reservation we waited over 30 minutes and finally gave up and ended up in a different hotel. Also when we got there the description of the place was not what it really was."

"Good and welcoming staff, bar service was good. Serving efficiency in restaurants and quality needs improvement."

"My last visit couple years ago wasn’t the best; but this year was amazing. I was given a room that accommodated myself and my two children, the staff were amazing and the food is still top notch. A little disappointed about the service fees on room service (also the limited food options), but my overall stay was pretty good."

"Resort was nice and there was always something to do. The bar is always packed but they move fast and the employees know how to have fun. The food was really good and had a big variety. The people are friendly and I would definitely be back!"

"It was such a lovely stay"

"Lots of space. Very spacious. Other guess not up in your face. The staff very courteous and helpful."

"Best. Trip. Ever! We were on our honeymoon and first time for all inclusive. Loved every minute of it! We only left the resort one time. We didn’t want to leave! Patrick was our favorite bartender! Definitely will be back!"

"Excellent"

"Las dueñas del hotel son muy simpáticas y cercanas. Hice mi reserva a las 10pm para la misma noche y me aceptaron sin problema. El hotel está un pelín lejos del centro pero la dueña nos acercó en coche las veces que necesitamos. Pude disfrutar de su piscina!!"

"Nice place, nice location Internet very slow And breakfast serves extremely slow U have to set at least 45 minutes to get your food. Its not buffet, but U Can order between 3 different plantes. U cannot order a plate of fruit or anything Else."

"The rooms were very nice and the staff was very friendly and easy to contact. The hotel was up in the mountains and far away from every where. Nothing is in waking distance. They were doing construction on the outside of the building while we were there. The neighborhood boys would come to the basketball court early when they were out of school and you could hear them, so there's no sleeping in on the weekends or early evening hours naps. The check in process for me was not so good due to...

"A majestic place. Everything is just perfect in this place. The service, the food, the hospitality of the more than friendly staff. The tranquility and the over-all amazingly good style and design. Last but not least the nature surronunding Round Hill. like heaven. highly recomendable. S. Nygaard, Denmark."

"They cleaned the rooms around 5pm most days, when you have been gone since 9AM! The food was not very good and the shows were not very good. And the customer service is nonexistent! I will Never recommend the RIU resort to anyone!"

"have nothing much to say. its not all that as in the photo."

"We loved this property with its’s scenic views and comfortable accommodation. Very pleasant staff."

"I booked a destination for my 21 year old daughter birthday and she had aworry free amazing time. The host setup everything my daughter wanted to do flawlessly! The private chef was exceptional with Jamaican and American cuisine! The driver was always out front and on time! Can't wait for the next visit!"

"Managers was nice.."

"Great staff who provided excellent customer service."