Hoteller med pool i Laguna Vista

"When we first arrived the A/C didn’t work . We sat in the heat for about 3hrs until we realized it was broken . The front desk was very helpful to accommodate and fixed the ac . However , we purposely selected a room with a fridge and microwave. But our microwave was broken and did not work . Also, our shower head sprayed water onto the side of the shower and anything you left on the counter top got soaked ."

"Unacceptable room conditions charges for property parking the mattress were stained The smoke detector had no battery was beeping all night Bad customer service"

"Great"

"Parking was our biggest issue, having to walk a good three mins to enter was not great. Made us not want to leave to site see. We Ordered drinks by the bar ( poolside service) and they NEVER came back with our order we waited over an hour.. Then our room ac was hot all afternoon until maintenance came by. Other than that pool and room were in great standards. Clean and fresh. Up front hotel Staff (including cady boy) were also very nice and friendly."

"Mgr Emilio was great!! Very helpful and understanding!!"

"Clean room, great staff and nice restaurants"