Tæt på stranden, badehåndklæder

Anmeldelser af Art Hotel Laguna Beach

2.5 out of 5
Art Hotel Laguna Beach
Laguna Beach, CA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 440 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 285 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 137 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 82 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 58 af i alt 1002 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

7,2/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Bettina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2018
Svar fra Rick den 29. jul. 2018
Bettina, We are happy to see that you enjoyed your stay with us at the Art Hotel - Laguna Beach. We hope to see you back soon. Thank you for staying with us.

4/10 Dårligt

Irena

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Rex

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Manager den 15. maj 2024
Hello Rex,We're thrilled to hear you had a fantastic stay with us! Our team looks forward to welcoming you back soon for another exceptional experience.

6/10 Okay

Gilles

Synes godt om: Service og personale
Good location and nice rooms. The property needs some tlc though.
Overnattede 1 nat i marts 2024
Svar fra Manager den 9. apr. 2024
Hello Gilles, Thank you for sharing your feedback with us. We appreciate knowing you enjoyed our convenient location and comfortable rooms. Your comments about the property have been noted for further review and improvement. Your insights are valuable to us, and we hope to welcome you back to experience any enhancements made.

10/10 Fremragende

Klaus

Overnattede 5 nætter i marts 2024
Svar fra Manager den 19. apr. 2024
Hello Klaus,Thank you for choosing to stay with us! We are thrilled to hear that you enjoyed your time at our hotel. If you have any suggestions or feedback, please don't hesitate to contact us directly. We look forward to welcoming you back in the future.

6/10 Okay

Matthew

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff was amazing
Overnattede 3 nætter i marts 2024
Svar fra Manager den 22. mar. 2024
Hello Matthew, We're delighted to hear that you found our staff amazing during your stay. Our team always strives to provide excellent service to all our guests. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

4/10 Dårligt

Jose

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Manager den 19. mar. 2024
Hello Jose,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us with any specific feedback from your stay. We value your input and would appreciate the opportunity to address any issues you encountered during your time with us.

8/10 Udmærket

Charito

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Manager den 19. mar. 2024
Hello Charito, We appreciate you choosing to stay with us! If you have any additional feedback to share, please feel free to reach out to us directly. Your satisfaction is our top priority.

10/10 Fremragende

david

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was as advertised, definitely a 5 star rating
Overnattede 2 nætter i marts 2024
Svar fra Manager den 20. mar. 2024
Hello david,We are thrilled to hear that you found our hotel to be as advertised and worthy of a 5-star rating. Our team works hard to provide exceptional service and experiences for our guests. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

10/10 Fremragende

Nathalie

Overnattede 1 nat i marts 2024
Svar fra Manager den 7. apr. 2024
Hello Nathalie,We're delighted to hear you had a fantastic stay with us! If you have any further feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

4/10 Dårligt

Jessi

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Front office staff was very kind and helpful at our check-in and although everything is a bit dated, the room was nice enough and clean. The property is being remodeled so there is a lot of noise (and some mess) all day long. Part of the parking garage and even driveway is taken up with construction as well as they were renovating several rooms. The pool heater not working, coffee maker at breakfast bar not working either.
Overnattede 3 nætter i marts 2024
Svar fra Manager den 16. mar. 2024
Hello Jessi,Thank you for sharing your feedback with us. We're glad to hear you found our front office staff helpful and your room clean. We apologize for any inconvenience caused by our ongoing remodeling efforts, which aim to enhance the guest experience. Your comments have been noted for further review by our team to ensure improvements are made. We appreciate your understanding during this time.

10/10 Fremragende

Ed, North Miami Beach

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was great! Closed to the beach. Walkable
Overnattede 2 nætter i marts 2024
Svar fra Manager den 16. mar. 2024
Hello Ed,We are delighted to hear that you found our staff to be excellent and enjoyed our convenient location near the beach. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon.

2/10 Forfærdeligt

Heidi

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Manager den 14. mar. 2024
Hello Heidi, We're sorry to hear you didn't have the experience you expected. Please feel free to contact us directly with any details from your stay so we can address your concerns. We strive to provide exceptional service to all our guests.

10/10 Fremragende

Varooj

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was good. Nice stuff
Overnattede 1 nat i marts 2024
Svar fra Manager den 6. mar. 2024
Hello Varooj,We are pleased to hear that you had a positive experience with our staff. Your feedback is valuable to us and we appreciate you taking the time to share your thoughts. Should you have any further comments or questions, please feel free to contact us directly.

8/10 Udmærket

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
economical, really good for price
Overnattede 1 nat i februar 2024
Svar fra Manager den 12. apr. 2024
Hello Michael,We appreciate your positive feedback on our economical rates. Thank you for choosing to stay with us. We hope to welcome you back soon!

10/10 Fremragende

Alicia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So close to the beach and area was super walkable. Highly recommend! Only downside was having to street park as their garage was quite small and ran out of space.
Overnattede 1 nat i februar 2024
Svar fra Manager den 25. feb. 2024
Hello Alicia,We're pleased to hear you enjoyed our prime location near the beach. We appreciate your feedback on parking and will share it with our team for future improvements. Should you have any further comments or concerns, feel free to reach out to our management team directly.

2/10 Forfærdeligt

Samantha

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Manager den 22. feb. 2024
Hello Samantha,We are sorry to hear that your experience did not meet expectations. We would like to hear more about your stay to address any concerns you may have. Please contact us directly so we can further assist you.

10/10 Fremragende

Paula

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great 😌
Overnattede 1 nat i februar 2024
Svar fra Manager den 15. feb. 2024
Hello Paula,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff, very friendly. Great location, free parking, lovely large bedroom. Highly recommended for staying in Laguna Beach.
Overnattede 3 nætter i februar 2024
Svar fra Manager den 9. feb. 2024
Hello Martin,Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a great experience with our staff and found our location convenient. It's wonderful to know that you enjoyed your spacious bedroom and took advantage of our complimentary parking. We appreciate the recommendation and look forward to welcoming you back in the future.

6/10 Okay

Devin

Forretningsrejsende
It was okay. Nothing special.
Overnattede 1 nat i februar 2024
Svar fra Manager den 3. feb. 2024
Hello Devin,Thank you for sharing your feedback with us. We appreciate your stay and value your input. If there is anything specific you feel we could improve upon, please let our management team know. We hope to have the opportunity to welcome you back in the future and provide you with a truly exceptional experience.

10/10 Fremragende

James Robertson

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was extremely friendly and provided extensive information about the area and activities. There is beach access just down the hill and the hotel provides towels and beach chairs. The free trolley was only a block away.
Overnattede 4 nætter i januar 2024
Svar fra Manager den 29. jan. 2024
Hello James Robertson,Thank you for your kind words about our staff and their informative service. We're thrilled to hear that you enjoyed the beach access and found our complimentary beach amenities convenient. It's great to know that the free trolley was easily accessible for your convenience. We appreciate your feedback and hope to welcome you back in the future.

10/10 Fremragende

Alex

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful little boutique hotel. Great location for walking to dinner and downtown. The receptionist, Patrick, was very helpful and had a wealth of knowledge about the area. We will definitely be back!
Overnattede 4 nætter i januar 2024
Svar fra Manager den 27. jan. 2024
Hello Alex,Thank you very much for your kind words about our boutique hotel! We're thrilled to hear that you enjoyed your stay and found our location convenient for exploring the downtown area. Patrick will be delighted to know that you found him helpful, and we look forward to welcoming you back in the future!

10/10 Fremragende

kristian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Front desk are very friendly and accommodating. The room is clean, updated, bed is very comfortable. They also have a soft and comfy to wear couple bathrobes in the room. Complimentary breakfast is a plus and good enough to start the day.
Overnattede 1 nat i januar 2024
Svar fra Manager den 25. jan. 2024
Hello kristian,Thank you for taking the time to share your positive experience with our front desk staff. We take pride in their friendliness and accommodating service. It's great to hear that you found the room clean, updated, and the bed very comfortable. The addition of couple bathrobes in the room is a nice touch. We're glad you enjoyed the complimentary breakfast to kickstart your day. We hope to welcome you back soon for another great stay.

10/10 Fremragende

Marian, Hull

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient to highway, beach, shopping, no charge for parking, reasonably priced.
Overnattede 1 nat i januar 2024
Svar fra Manager den 23. jan. 2024
Hello Marian,Thank you for taking the time to review your recent stay with us. We're delighted to hear that our convenient location, proximity to major attractions, and complimentary parking were to your satisfaction. Providing great value for our guests is our top priority. We appreciate your feedback and hope to welcome you back in the future.

8/10 Udmærket

Raida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Manager den 17. jan. 2024
Hello Raida, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Fremragende

Kimberley, Penticton

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice little place for a good location just steps to beautiful beach. Minutes to downtown. Patrick was awesome, super friendly and kind. Would stay again
Overnattede 1 nat i januar 2024
Svar fra Manager den 12. jan. 2024
Hello Kimberley,Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed our hotel's convenient location and proximity to the beach. We appreciate your kind words about Patrick, and we'll be sure to pass along your compliments to him. We look forward to welcoming you back for another great stay in the future!

10/10 Fremragende

rommel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room was clean and comfortable with enough space. Location was excellent and parking was safe and well lit.
Overnattede 3 nætter i december 2023
Svar fra Manager den 9. jan. 2024
Hello rommel,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found your room to be clean, comfortable, and spacious. It's great to know that our location and parking amenities met your expectations. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Fremragende

oscar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Manager den 8. jan. 2024
Hello oscar,We appreciate you choosing our hotel for your stay and are delighted to hear that you had a great experience! If there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cool quiet hotel
Overnattede 1 nat i december 2023
Svar fra Manager den 9. jan. 2024
Hello Christine,Thank you for choosing to stay at our hotel! We're delighted to hear that you found our property to be cool and quiet. Guest satisfaction is our top priority and we're pleased that we met your expectations in providing a peaceful and comfortable experience. We appreciate your feedback and hope to welcome you back again soon for another enjoyable stay.

10/10 Fremragende

rommel

Overnattede 1 nat i december 2023
Svar fra Manager den 30. dec. 2023
Hello rommel,We are thrilled to hear that you had a wonderful stay at our hotel! It was our pleasure to provide you with a memorable experience. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for another exceptional stay

10/10 Fremragende

Holly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value and the rooms look like they have recently been remodeled.
Overnattede 3 nætter i november 2023
Svar fra Manager den 17. dec. 2023
Hello Holly,Thank you for choosing our hotel for your stay. We are pleased to hear that you found our rates to be a great value and enjoyed the appearance of our newly remodeled rooms. Your satisfaction is our top priority, and we hope to welcome you back for another excellent experience in the future.

8/10 Udmærket

Lynneann

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra Manager den 10. dec. 2023
Hello Lynneann,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are delighted to hear that you had a great experience with us. We strive to provide excellent service and a comfortable stay for all our guests. Should you have any specific feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

10/10 Fremragende

Scott

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Larry was very welcoming!
Overnattede 1 nat i december 2023
Svar fra Manager den 7. dec. 2023
Hello Scott,Thank you for sharing your experience with Larry! We're pleased to hear that he provided you with a warm welcome during your stay at our hotel. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Fremragende

Benny

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Simple accommodation with clean and spacious room. Basic breakfast items at lobby area. Location is safe and quiet, yet convenient. Walking distance to a small beach area.
Overnattede 4 nætter i november 2023
Svar fra Manager den 2. dec. 2023
Hello Benny,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found our accommodations clean and spacious. It's also great to know that you enjoyed our safe and peaceful location, as well as the convenience it offers. We're glad that you found the nearby beach area within walking distance. We appreciate your feedback and hope to welcome you back soon.

2/10 Forfærdeligt

Ginnean

You do not wanna hear my review and I’m not gonna waste my time. Anyone that’s looking at this don’t stay at this dump
Overnattede 4 nætter i november 2023
Svar fra Manager den 30. nov. 2023
Hello Ginnean, Thank you for taking the time to share your feedback with us. We apologize if your stay did not meet your expectations. We encourage you to contact our management team directly to discuss your concerns in more detail. We appreciate your input in helping us improve our services.

10/10 Fremragende

Cynthia

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I’ve got to say this property had the best service and accommodations. The guest reception service was super friendly and gave us direction to the beach , the parking lot was underground that’s as great. They had a coffee bar open all day & the rooms were clean, the bath tub was deep and fit two people. Overall great hotel in a nice area . There was a liquor store open late right next door . Beach was about 1/2 a mile away .
Overnattede 1 nat i november 2023
Svar fra Manager den 28. nov. 2023
Hello Cynthia,Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words about our friendly guest reception service and the clean rooms. We're delighted to hear that you enjoyed the coffee bar and found the underground parking convenient. It's wonderful to know that you also liked the deep bathtub in your room. We're glad that you found our hotel to be great and enjoyed the surrounding area. We hope to welcome you back again in the future for another fantastic stay.

8/10 Udmærket

Jennifer, Thornton

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful location, close to everything you need in the Art District of Laguna Beach. Room was clean and as quiet as it could be staying right off of the Coastal Highway.
Overnattede 3 nætter i november 2023
Svar fra Manager den 23. nov. 2023
Hello Jennifer,Thank you for your recent stay and for sharing your positive feedback. We're glad to hear that you enjoyed our convenient location in the Art District of Laguna Beach. It's great that your room was clean and provided a quiet environment. We hope to welcome you back in the future for another enjoyable stay.

10/10 Fremragende

Ryan

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Manager den 25. nov. 2023
Hello Ryan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 Fremragende

Wendie

Rejste i en gruppe
Synes godt om: Faciliteter
Mike at the front desk was very friendly and funny. It’s a small hotel but well maintained, the room was bigger than I expected. I loved that I could walk down the hill and be right at Crescent Bay Beach.
Overnattede 1 nat i november 2023
Svar fra Manager den 29. nov. 2023
Hello Wendie,Thank you for taking the time to share your positive experience with us! We appreciate your kind words about Mike at the front desk and are glad that you found our hotel well maintained. It's great to hear that the room exceeded your expectations in terms of size. We're also happy to know that you enjoyed the convenient location and proximity to Crescent Bay Beach. We hope to welcome you back in the future for another enjoyable stay.

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Manager den 22. nov. 2023
Hello Carol,Thank you for rating our hotel with a perfect score! We are thrilled to hear that you had such a positive experience during your stay. We appreciate your support and hope to welcome you back again in the future.

10/10 Fremragende

Nicholas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Manager den 21. nov. 2023
Hello Nicholas,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

8/10 Udmærket

Stephanie

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I got a text confirming that we plan to stay the night. I confirmed, saying we'd get here around 2 AM. There was no return text. I called a number posted on the [closed] office door upon arrival, but it took 2 calls before I got an answer. Apparently, I was supposed to have a lock key code texted to me. The gentleman gave me the code, so we were able to get checked in. I was a little nervous about parking, as there was only valet parking available, but the gentleman told me we were fine being parked there.
Overnattede 1 nat i november 2023
Svar fra Manager den 19. nov. 2023
Hello Stephanie,Thank you for your feedback. We apologize for the inconvenience you experienced with the late response and confusion regarding the lock key code. We will work to improve our communication process in the future. Rest assured, we value your feedback and will use it to enhance our services. Thank you for choosing to stay with us.

8/10 Udmærket

Marie Claire

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Small nice getaway walkable to the beach. Coffee and bagels for breakfast. Would stay again
Overnattede 1 nat i november 2023
Svar fra Manager den 18. nov. 2023
Hello Marie Claire,Thank you for choosing our hotel for your recent getaway. We're delighted to hear that you enjoyed the convenient location within walking distance to the beach. It's great to know that you appreciated the breakfast with coffee and bagels. We appreciate your kind words and hope to welcome you back again in the future.

10/10 Fremragende

Romy

Synes godt om: Rengøring, værelsets komfort
Best Hotel I had on the Californiacoast
I started my Roadtrip in Laguna Beach at Art Hotel and came back for the last 2 nights, because everything matches with my needs. The second time I even got an upgrade to a room with balcony. I really enjoyed having breakfast in the sun. Due to the guy at reception I catched a beautiful sunset just 3 minutes walk from the Hotel. Thank you guys. You were all very helpful, also housekeeping, making sure I had enough coffe. Shower is perfect and I felt like home! Keep up the good job! Five stars!!!!
Sunset down by the Beach and pictures from the Hotel Match with the add.
Overnattede 2 nætter i november 2023
Svar fra Manager den 17. nov. 2023
Hello Romy,Thank you so much for choosing Art Hotel for your road trip and for sharing your positive experience with us! We're thrilled to hear that everything met your needs and that you enjoyed the upgrade to a room with a balcony. It's fantastic to know that our team, from reception to housekeeping, provided helpful and attentive service. We're glad you were able to catch a beautiful sunset nearby and that you felt at home during your stay. Your kind words inspire us to keep up the good work. We appreciate your five-star rating!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Quaint and Lovely
This hotel was budget-friendly, clean, comfortable and great location! The staff were incredibly friendly and made a number of wonderful recommendations for things do and places to eat. The beach was just a minute walk away.
Overnattede 2 nætter i november 2023
Svar fra Manager den 14. nov. 2023
Dear Guest,Thank you for your kind review! We're delighted to hear that you found our hotel budget-friendly, clean, comfortable, and conveniently located. It's great to know that our staff provided you with excellent recommendations for dining and activities. We're glad you enjoyed the nearby beach just a minute away. We hope to welcome you back for another memorable stay in the future.

10/10 Fremragende

Brandon

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This property is amazing and I definitely want continue to go back.
Overnattede 1 nat i november 2023
Svar fra Michael den 11. nov. 2023
We look forward to your return.At your service

10/10 Fremragende

Stephen

Synes godt om: Rengøring, værelsets komfort
Laguna…&Larry
Larry was friendly and caring. I recommend this hotel to anyone wishing to stat in Laguna Beach proper. Nice swimming pool and easy parking.
Overnattede 2 nætter i november 2023
Svar fra Manager den 11. nov. 2023
Hello Stephen,Thank you for sharing your positive experience with Larry's friendly and caring service. We are delighted that you enjoyed our swimming pool and found the parking convenient. We appreciate your recommendation to others looking to stay in Laguna Beach. Should you have any future travel plans, we would be pleased to welcome you back as our guest.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Gr8 customer svc, close 2 beach but ...
Its not close to whar the website shows except for close to the beach, bed was ok n customer service was excellent. U fortunately the room floor was very dirty, window sill had huge spider webs n d bathroom mirror had a huge crack. We didnt c it til late since we had a dinner 2 go 2. We have r svc dog maybe thats why they gave us that room Free parking but its dirty down there as well. However they load u beach chairs, towels, umbrellas to use. Will recommend due 2 svc n close 2 beach.
Overnattede 2 nætter i november 2023
Svar fra Manager den 8. nov. 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our excellent customer service and convenient beach proximity. We apologize for any inconveniences you encountered during your stay. We strive to ensure all rooms are clean and well-maintained. We appreciate your recommendation and have noted your concerns to address them appropriately.

2/10 Forfærdeligt

hoda

Synes ikke om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Manager den 9. nov. 2023
Hello hoda, Thank you for taking the time to leave your feedback. We appreciate your perspective and apologize if your experience did not meet your expectations. We value our guests' opinions and will use your feedback to improve our services. Please feel free to reach out to our management team directly to discuss your concerns further.

10/10 Fremragende

Barbara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was clean and quiet. It’s a convenient location and worked well for the 4 of us.
Overnattede 2 nætter i november 2023
Svar fra Manager den 5. nov. 2023
Hello Barbara,Thank you for your recent stay at our hotel. We're delighted to hear that you found your room clean and quiet, and that the convenient location suited your needs. We hope to welcome you back on your next visit to the area.