Hoteller nær Lagoa das Furnas

"Amenities and staff"

"Fantastisk ophold med mange muligheder og lækkert spa. Meget høj service lige fra ankomst, under ophold og ved afrejse. Masser af smil og følelse af at man gør sig umage for at levere en god og nærværende service."

"The room felt neglected. It was clean but the bathroom is in great need of an update and appears moldy and worn down. The beds are very hard and the room is musty. Breakfast was fairly good. "

"Room was so clean, staff were super accommodating! The hotel manager was super helpful and friendly with fantastic meal and bar suggestions! The breakfast was fantastic! "

"The juniorsuite with oceanview was stunning - the balcony and panorama View of ocean, Beach and Mountains and the Sounds of waves all night with Doors open - perfect The restaurant staf, cleaning staff, and roomservice staff were professional and helpful - with information and stories about the Island Unfortunately the reception staff was less professional and helpful. The breakfast was great - but dinner was not good, suppose due to most people buying halfboard it was a weak buffet -...

"Fantastisk oplevelse med natur. Søde og venlige personnel. Ren og rolig sted. Lækkert mad. Pragtfuld havudsigt."

"My rating is partially on my stay but more so the staff experience. Background: I have always wanted to visit this property. I am from the West Coast in California and it is a long journey to get there upon arrival. The grounds are absolutely beautiful. It is everything that I wanted in terms of a retreat and a place to really have a sense of peace. Unfortunately, there were two events that happened in rapid succession and I was not happy or enthused at all. Rather than go into the details of...