Thank you

Dear Sirs, We thank you for your stay, but I have to tell you that the pool is regularly cleaned every day in the morning at 7.00 am and under Italian law, as it is small, it does not need a lifeguard. The air conditioning and the mini bar are present in the Superior rooms that we would have had the pleasure of assigning to you if you had asked for them with a supplement due as written in all our dèpliants and on the travel agency catalogs. Thank you for your journey by us . Best regards

Dear Customer, thank you for reviewing your stay at our Hotel Villa Margherita. It is very important to us to receive our customers’ feedback. We are glad to understand that overall you had a nice stay, and we’re sorry you didn’t feel like sharing more details to explain your review or assigning a higher evaluation to our hotel. We look forward to welcoming you again in the future. Best regards.

Dear Customer, thank you for expressing your opinion about your stay at our facility in Ladispoli, Hotel Villa Margherita. The opinions of our customers are essential in order to improve the quality and efficiency of our services. We regret that, despite the positive experience, the stay was not quite up to your expectations, however, we believe we can respond to your reports. It is well reported on our website and on all portals that in the standard room type there is no air conditioning (available instead in the superior type). We are pleased, however, that you have appreciated the convenient location of the Hotel Villa Margherita, a few steps from the sea and in the center of Ladispoli, and the kindness and professionalism of our staff. We hope to see you soon at the Hotel Villa Margherita or in another of our more than 30 facilities throughout Italy. Best regards.

Dear Guest, it is appreciated you spent time writing a review regarding your stay at Hotel Villa Margherita, our property in Ladispoli. Guests’ opinions are very important to improve quality and efficiency of our services. We’re sorry you weren’t satisfied with cleanliness in the hotel. Cleanings are, however, scrupulously done every day both in the rooms and the communal areas. The air conditioning filters are often cleaned as well. We’re glad, anyway, you appreciated the location of Hotel Villa Margherita, next to the beach and in the city centre of Ladispoli, and the room upgrade you were given. Hoping to see you again at Hotel Villa Margherita or in one another of our over 30 properties all over Italy. Best regards.

Gentile Cliente, la ringraziamo per avere espresso una valutazione circa la sua permanenza alla nostra struttura di Ladispoli, l’Hotel Villa Margherita. Le opinioni dei nostri clienti sono fondamentali per migliorare la qualità e l’efficienza dei nostri servizi. Siamo rammaricati che vi siano stati problemi in merito alla pressione dell’acqua durante la sua permanenza. Tuttavia, essi sono stati dovuti alla razionalizzazione comunale dell’acqua e risolti solamente dopo la sua partenza. Siamo comunque perplessi circa la sua valutazione, fatta in via anonima, del nostro personale, in quanto tutte le persone che lavorano all’Hotel Villa Margherita si prodigano quotidianamente affinché venga erogato un servizio eccellente, anche quando vi sono impedimenti oggettivi che non dipendono dalla struttura. Augurandoci di poterla rivedere presto all’Hotel Villa Margherita o in un’altra delle nostre oltre 30 strutture presenti in tutta Italia. Cordiali saluti.