Hoteller nær Lackawanna County Visitors Bureau

"I found this experience to be pretty disappointing. I'd lived in Scranton for a long time but had never stayed here until this visit. My wife and I booked a nice room on the top floor and I was eager to see what it was like. I found the reception to be abrupt and unpleasant right from the start. The room itself seemed fine at first. It wasn't until the next day that I found a cockroach. This is bad enough but the front desk seemed unconcerned about this, didn't apologize and only sent...

"Fine room with comfortable beds, but our bathroom had mold on the walls and seemed worn down. Staff was generally friendly, but mixed experience. Breakfast was below expectations - lot’s of sugar and fat. The gym was OK, but lacking equipment."

"Beautiful property and Ted, who checked us in, was just wonderful."

"Breakfast was great But the hot tons weren’t hot"

"we stop here on way home from Florida for past 5 years. Great hotel"

"This hotel was great. We were there for a concert, and while they didnt offer a shuttle to the concert, they were very helpful in calling one for us. Staff was nice. "

"Dejligt stort værelse med køkken, og gode senge. Personalet er imødekommende og effektive. "

"En skuffende oplevelse, meget lille værelse med ekstremt høje sengetid ingen plads til bagagen. "

"Comfortable beds. Convenient location. Easy check in and out. "

"Blev brugt som pitstop og var det ok til det, glad for vi kun skulle være der en nat. Fint med en pool til børnene, vandet var for koldt og meget kloret syntes vi, børnene ville ikke op. Morgenmaden er ok, specielt når man tager prisen i betragtning."

"Breakfast was really good, the room was clean and spacious. Definitely will come back! Just one thing, I wish they kept the pool and jacuzzi a little cleaner. But other then that the stay was absolutely perfect!"

"Stayed here 2 times over the winter for skiing. Fairly clean place and its breakfast was pretty good. Front desk staffs were friendly and welcoming."

"Clean room, friendly staff, comfortable bed and overall cozy for an overnight stay. Very quiet even being near a main road."

"Yes breakfast was perfect"

"The bathroom floor contained shoe prints, sticky looking spill in the fridge, very poor lighting in area of the vanity, tub looked clean, but was soap scummy; passed on the shower. Marriott has decided to not provide cups, glass or plastic, only cups for coffee. There was only one trash can. Luckily the bed was comfortable and I was only there for one night. Will not stay there again!"

"This hotel is in poor condition, stained windows and ceilings. "

"The property was great booking through Expedia was a disaster. Very upset that I had to go to the “policy” section to see the pool in all the pictures was closed. In other online sites they said right on the page pool closed. I got 150 dollar credit to only use booking through them again for another vacation. The person wouldn’t give me a supervisor and was actually very rude and not listening to what I said. Because even in their policy section they showed me it said closed Monday-Thursday...

"Had the heat on was very effective"