4 udendørs pools

Anmeldelser af HOTEL TESORO BEACH

2.5 out of 5
HOTEL TESORO BEACH
Blvd. Costa del Sol, La Herradura, La Paz

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 132 af i alt 342 anmeldelser" "
Bedømmelse på 8 − Udmærket. 81 af i alt 342 anmeldelser" "
Bedømmelse på 6 − Okay. 63 af i alt 342 anmeldelser" "
Bedømmelse på 4 − Dårligt. 32 af i alt 342 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 34 af i alt 342 anmeldelser" "

7,6/10

Rengøring

7,6/10

Service og personale

7,2/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Joel

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I booked this hotel without reading the reviews. Hotel location is not great, front desk staff was not great, at least the person who checked me in. Did not welcome us, did not smile once and was rudely straight to the point, it almost felt like he did not want to be there. I had two rooms booked, one for myself and one for my aunt and her husband. I can understand the hotel being older and all, however the rooms were dirty and dingy. I found hairs and sand on my bed. The sheets smelled like someone had slept in them and they were not washed. The were two major issues in my opinion and reason I’ll never stay again. 1- Neither one of the rooms had a fridge so we couldn’t keep anything in the room, such as waters and snacks. I left a little bag of snacks on the counter and within minutes it crawling with little bugs. 2- all the water in the rooms was SALTY. The sink water and shower water was SALTY! imagine taking a shower with sea water, far worst imagine brushing your teeth with salty water( gross). There is far better option for smaller local spots that aren’t necessarily posted on major websites.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Sarahi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place good service
Overnattede 1 nat i maj 2024

6/10 Okay

Tomas

Overnattede 5 nætter i maj 2024

10/10 Fremragende

Oscar

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
exelentisimo
Overnattede 1 nat i maj 2024

10/10 Fremragende

Mauricio

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect
Overnattede 1 nat i maj 2024

6/10 Okay

Jose

Overnattede 2 nætter i maj 2024

8/10 Udmærket

Mirna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The staff is good, need to improve the building
Overnattede 2 nætter i maj 2024

6/10 Okay

Xiomara

Rejste med familie
mosquitos in the lobby as soon as you walk to the podium
Overnattede 1 nat i maj 2024

8/10 Udmærket

Xiomara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
there are mosquitos in the area when you check in, as soon as you come up to the podium you start getting bitten, some waiters won't come or ask if you need anything unless you flagged them
Overnattede 1 nat i maj 2024

10/10 Fremragende

Douglas

Synes godt om: Overnatningsstedets tilstand og faciliteter
Perfect!
Overnattede 3 nætter i maj 2024

4/10 Dårligt

angel

Synes ikke om: Overnatningsstedets tilstand og faciliteter
I feel like the price was a little too much and the shower was not in a good condition at all.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Jose

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
They use saltwater in the rooms (sink and shower) also hallways look dirty and the property looks old.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Vicky, Orlando

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Clara

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Hotel was great, we loved the food, accommodations and location. Only thing I was not happy bout was the personnel at the front desk, never smiling, very direct and no conversations, tried to be happy and jolly when coming in and they killed my vibe instantly. They need someone more enthusiastic and more of people friendly. Also the waiters took long in giving service, when I asked the waiter where he kept going he explained that between serving they have to also wash dishes poor guy,But over all great experience. Will definitely come back.
Overnattede 2 nætter i maj 2024

6/10 Okay

Evelin

Overnattede 1 nat i marts 2024

10/10 Fremragende

Abel Ángel

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I loved this place
Overnattede 1 nat i maj 2024
Svar fra Gerencia . den 14. maj 2024
Thanks for your comments !

4/10 Dårligt

Jessica

Rejste med partner, Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
THIS IS NOT A RESORT – A group of us went to Hotel Tesoro Beach for Cinco de Mayo weekend. Upon our arrival we were put into an incorrect room. Made the switch to our correct room to find out the toilet did not flush properly. We ended up using the public restrooms near the pools during our stay. The surrounding area is a beach you cannot swim in and construction / trash area. The location is not close to anything and offers very limited food options. You get one menu the entire time. The pools are average, nothing to boast about. THE WORST PART though was when we went to check out, we noticed multiple charges to our room that was not ours. I’m talking $200 charges that were incorrect. The hotel would not take these charges off and stated the staff said we ordered these items. Unfortunately, we did not speak Spanish well and hardly had any staff on location that spoke English, so we paid the tab and left. I would not recommend this place to anyone. Spend your money elsewhere. This is a trap location and way to pricey to have all of these issues.
Overnattede 4 nætter i maj 2024
Svar fra Gestor den 14. maj 2024
EstimadoAgradecemos que se haya tomado el tiempo de dejar sus impresiones sobre su reciente estadía con nosotros. Sin embargo, es decepcionante saber que a pesar de nuestros esfuerzos no pudimos cumplir con sus expectativas en algunas áreas.Nos gustaría agradecerle por haber elegido nuestro hotel para su estancia.No obstante, tomaremos nota de sus observaciones para futuros arreglos.Esperando recibirlo nuevamente.Atentamente,Hotel tesoro beachGestor de reputación online

4/10 Dårligt

Silvia

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like the beach
Overnattede 1 nat i maj 2024
Svar fra Gerencia den 14. maj 2024
Thanks

6/10 Okay

Ada Guadalupe

Rejste med partner
Muy seguro
Overnattede 7 nætter i april 2024
Svar fra Gerencia den 14. maj 2024
Gracias por tus comentarios!

10/10 Fremragende

Evelia De anda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice place to stay the place is been remodeled but not noisy or dirty very helpful and friendly staff the food is very good and always felt safe in and around the property.
Overnattede 10 nætter i april 2024
Svar fra Gerencia den 14. maj 2024
Thanks for your comment! And welcome

4/10 Dårligt

VILMA

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the lobby looks grand with the beautiful Spanish chandeliers but very dirty they need to sweep and mop the beautiful tile floors and add some natural plants. the plants they have are silk but they need someone to keep them look nice looking.
Overnattede 3 nætter i maj 2024

6/10 Okay

Annie

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked the restaurant.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Nelson, FERNDALE

Rejste med familie
Synes godt om: Rengøring, service og personale
Is okay
Overnattede 2 nætter i maj 2024

8/10 Udmærket

José

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Me gusto mucho el hotel, solo no me gusto que el agua de la regadera y lavamanos era salada.
Overnattede 1 nat i april 2024

8/10 Udmærket

Silvia

Rejste med familie
Synes godt om: Service og personale
Everything was good, food, cleaning except the noisy and when we were there, the Miss Universe ladies show up and they limit the rest of the gust from the dining are without any previous notice. We order our food and then we were ask to move somewhere else.
Overnattede 8 nætter i april 2024

10/10 Fremragende

Carlos

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to the beach
Overnattede 9 nætter i april 2024

8/10 Udmærket

Carlos

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
El hotel tiene todo bien accessible,
Overnattede 3 nætter i april 2024

10/10 Fremragende

Rosa

Rejste med familie
Synes godt om: Service og personale
This property needs new renovations. The staff is amazing and the beach is wonderful. The food is wonderful. I will return in a near future.
Overnattede 1 nat i april 2024

10/10 Fremragende

Yanira

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property is beautiful, but the staff needs improvements, especially the one on the from desk needs to be friendly and informative about the services provided by the hotel and different areas. Staff on the restaurant and eating areas should be more aware about customers needs.
Overnattede 1 nat i april 2024

4/10 Dårligt

jasmin

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I had pretty high expectations from this place considering the pictures that I saw. the staff was very nice. At first when we got there at night it seemed like a great place. The next day we woke up to construction going on two rooms from us. I had gotten a room with a view of the beach online. I could see a tiny portion of the beach and the construction of the building next to us. There was no hot water, the water for some reason tasted salty coming from the shower and the sink. There were some areas of the room that just seemed like they weren’t cleaned properly, mostly in the bathroom. The shower curtain seemed very dirty along with the shower area. Also, the wifi was terrible. I couldn’t use it on my phone. They didn’t have very many food options on the menu, and the last thing was that the resort was very far away from anything there really was to do in the area, for it not being all inclusive it was pretty inconvenient. I would probably not stay here again. To make things worse it’s been almost a week since my stay and I’m still waiting to hear back about my refund from someone, since I didn’t stay the whole week I booked out. I hope everyone else has a better experience than I do.
Overnattede 5 nætter i april 2024
Svar fra Gestor de reputacion den 24. apr. 2024
EstimadoAgradecemos que se haya tomado el tiempo de dejar sus impresiones sobre su reciente estadía con nosotros. Sin embargo, es decepcionante saber que a pesar de nuestros esfuerzos no pudimos cumplir con sus expectativas en algunas áreas.Nos gustaría agradecerle por haber elegido nuestro hotel para su estancia.No obstante, tomaremos nota de sus observaciones para futuros arreglos.Esperando recibirlo nuevamente.Atentamente,Hotel tesoro beachGestor de reputación online

2/10 Forfærdeligt

Alma Violeta

Synes ikke om: Service og personale
La atención
Overnattede 2 nætter i april 2024

10/10 Fremragende

Nena

Overnattede 1 nat i april 2024
Svar fra Gerencia den 14. maj 2024
Gracias por tu puntuación!

10/10 Fremragende

Nena

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This place is super clean and safe plenty of open areas to walk around, definitely recommend it
Overnattede 1 nat i april 2024

10/10 Fremragende

Cesar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This a great place to visit everything is clean, staff is very friendly. Food is great, rooms are clean. A suggestion: hot water will be great.
Overnattede 1 nat i april 2024

6/10 Okay

Sandra

Synes godt om: Rengøring
Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

Steven

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We had booked for 5 nights, we left 2 nights early due to no hot water, nobody at front desk to help, everything closed early, limited options for dining and nothing near by, they were doing construction on roof in next room early in morning. I asked for refund for remaining nights expedia said they would help and try and get refund but they failed. First time in el salvador beautiful country wonderful people recommend coming there but dont bother with this resort much better places to stay.
Overnattede 5 nætter i april 2024

10/10 Fremragende

Ismael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Instalaciónes placenteras
Overnattede 1 nat i april 2024

6/10 Okay

Edwin, woodbridge

Synes godt om: Service og personale
The location is geat, the food also, the only thing needs to upgrade bathroom, in my room the shower curtain was dirty and old, toilet is old I give 5 start to the staff.
Overnattede 1 nat i april 2024

10/10 Fremragende

Jaime O

Overnattede 4 nætter i april 2024

8/10 Udmærket

Josue

Rejste med familie
The rooms need to be updated but overall nice service love the pools
Overnattede 1 nat i april 2024

10/10 Fremragende

Vaneza, Woodbridge

Overnattede 1 nat i april 2024

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy bonito lugar
Overnattede 1 nat i april 2024

6/10 Okay

Violette

Overnattede 2 nætter i april 2024

8/10 Udmærket

juan jose

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bonito lugar para compartir en familia y amigos. Hermosa playa, buen precio, buen servicio. Solo falta un poco de animación por las noches.
Overnattede 1 nat i april 2024

10/10 Fremragende

gensine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
so big lots of things to do. we loved it!
Overnattede 1 nat i april 2024

10/10 Fremragende

Jose

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
staff service
Overnattede 1 nat i april 2024

8/10 Udmærket

ena, hot springs

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024

10/10 Fremragende

Florentin, Sterling

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel with a beautiful beach
Overnattede 1 nat i april 2024

10/10 Fremragende

marvin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was good but they need to too much Clorox on the pool
Overnattede 1 nat i april 2024

8/10 Udmærket

Douglas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Agua muy salada
Overnattede 2 nætter i april 2024