Overnatningsstedets område
Tjek tilgængelighed

Anmeldelser af Montaña de Fuego All Inclusive

3 out of 5
Montaña de Fuego All Inclusive
8 Km West from La Fortuna Downtown, Arenal Volcano, La Fortuna, Alajuela

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 128 af i alt 373 anmeldelser" "
Bedømmelse på 8 − Udmærket. 121 af i alt 373 anmeldelser" "
Bedømmelse på 6 − Okay. 72 af i alt 373 anmeldelser" "
Bedømmelse på 4 − Dårligt. 29 af i alt 373 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 23 af i alt 373 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ulrik Volsgaard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig godt hotel.
Overnattede 1 nat i juli 2018
Svar fra Mr Mayid Muñoz Sales Director den 7. aug. 2018
Thank you Ulrik. Thank you for choosing us All the best

6/10 Okay

Lindsey

Overnattede 1 nat i februar 2024

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly and helpful The all inclusive option gave each member of our family 2 excursions per day (that could be carrried over if the weather was bad or any other reason ) Food and beverage was great Lots of local favs as well as standards
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Channel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love this place would recommend.
Overnattede 1 nat i august 2023

8/10 Udmærket

Reid

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not many all-inclusive options; that is why we stayed here. We had a great time. Use this as a base to explore and adventure. Wifi in rooms would have been pleasant.
Overnattede 7 nætter i juli 2023

10/10 Fremragende

Rebeca

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Los servicios que ofrecen, el spa, los tours.
Svar fra Manfred den 14. jan. 2023
Thank you.

8/10 Udmærket

Sue

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very cool hotel, area around is not great, staff was helpful but not overly outgoing, restaurant was good not great and service was slow!
Overnattede 2 nætter i juni 2022

10/10 Fremragende

Jean Paul

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property had comfortable beds, good A/C and beautiful views. Also, the food was very good here.
Overnattede 7 nætter i juni 2022

8/10 Udmærket

Nelson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2022

8/10 Udmærket

Arturo

Overnattede 2 nætter i marts 2022

4/10 Dårligt

Dania

Overnattede 1 nat i marts 2022

10/10 Fremragende

Sand

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful stay close to La Fortuna
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
Overnattede 2 nætter i marts 2022

2/10 Forfærdeligt

Grettel Maria

Overnattede 1 nat i februar 2022

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great locat
Overnattede 2 nætter i december 2021
Svar fra . den 21. jan. 2022
Greetings from Hotel Montaña de Fuego Thank you very much for your rating and your comments, we are pleased to know that your stay at the hotel was to your liking. Thank you and we look forward to seeing you again! Jogebeth Concierge

10/10 Fremragende

Brenda

Overnattede 1 nat i december 2021
Svar fra . den 21. jan. 2022
Greetings from Hotel Montaña de Fuego Thank you very much for your rating and your comments, we are pleased to know that your stay at the hotel was to your liking. Thank you and we look forward to seeing you again! Jogebeth Concierge

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2021
Svar fra . den 21. jan. 2022
Greetings from Hotel Montaña de Fuego Thank you very much for your rating and your comments, we are pleased to know that your stay at the hotel was to your liking. Thank you and we look forward to seeing you again! Jogebeth Concierge

10/10 Fremragende

Pedro P

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2021
Svar fra . den 21. jan. 2022
Greetings from Hotel Montaña de Fuego Thank you very much for your rating and your comments, we are pleased to know that your stay at the hotel was to your liking. Thank you and we look forward to seeing you again! Jogebeth Concierge

8/10 Udmærket

Glenn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hospitable and Attentive staff in an ideal location.
Overnattede 2 nætter i december 2021
Svar fra . den 21. jan. 2022
Greetings from Hotel Montaña de Fuego Thank you very much for your rating and your comments, we are pleased to know that your stay at the hotel was to your liking. Thank you and we look forward to seeing you again! Jogebeth Concierge

10/10 Fremragende

Susanne, Rodeo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
Overnattede 3 nætter i december 2021
Svar fra . den 21. jan. 2022
Greetings from Hotel Montaña de Fuego Thank you very much for your rating and your comments, we are pleased to know that your stay at the hotel was to your liking. Thank you and we look forward to seeing you again! Jogebeth Concierge

8/10 Udmærket

Wendy

Overnattede 2 nætter i november 2021

10/10 Fremragende

William

Overnattede 1 nat i august 2021
Svar fra . den 21. jan. 2022
Greetings from Hotel Montaña de Fuego Thank you very much for your rating and your comments, we are pleased to know that your stay at the hotel was to your liking. Thank you and we look forward to seeing you again! Jogebeth Concierge

10/10 Fremragende

Ivannia

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me gusto mucho las muchas de los masajes muy buena la comida, lo que no me gusto fue que afuera de la habitación avían unos platos sucios y no fueron recogidos pero lo demás muy bueno
Overnattede 1 nat i august 2021
Svar fra . den 21. jan. 2022
Hola Ivannia Muchísimas gracias por su comentario, nos alegra saber que disfruto del spa y la comida. Esperamos tenerlos de vuelta muy pronto. Lamento el tema de los platos, por alguna razón no fueron recogidos, le indicaremos a las mucamas estar mas pendientes de ellos. Gracias de nuevo y los esperamos :) Saludos cordiales Jogebeth Concierge

10/10 Fremragende

Tamzid

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service, just WiFi was missing
Nice and clean and very friendly stuffs. Only thing I didn’t like is that they didn’t have Wifi in rooms. I recommend to give Wifi in every guest room.
Overnattede 3 nætter i august 2021
Svar fra . den 21. jan. 2022
Greetings from Hotel Montaña de Fuego Thank you very much for your rating and your comments, we are pleased to know that your stay at the hotel was to your liking. We are working in the Wifi, we know is it very necessary for the guest. Thank you and we look forward to seeing you again! Jogebeth Concierge

6/10 Okay

Rachel

Rejste i en gruppe
Synes ikke om: Rengøring
no title
floors not clean. dirt marks on walls. Wifi was advertised as in rooms, but not available in rooms. Bar and dining staff did not give correct conversion change.
Overnattede 1 nat i august 2021

10/10 Fremragende

Rodrigo

Overnattede 2 nætter i juli 2021

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter
La habitación que nos tocó tenía un fuerte mal olor a humedad o a cucarachas, el edificio que nos tocó estaba totalmente apartado y con una habitación vecina totalmente destrozada, hasta la puerta abierta tenía y todas las cosas tiradas en el suelo. Pedimos cambio de habitación pero no se pudo porque no habían más habitaciones de la misma categoría disponible.
Overnattede 3 nætter i juli 2021

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really bad custuner service, bugs inside to the property no parking available during nights.... no hot water. Dirty Blanket .. horrible service at the restaurant ,
Overnattede 2 nætter i juni 2021

8/10 Udmærket

Shu Hao

Overnattede 1 nat i juni 2021

8/10 Udmærket

Chuck

Overnattede 1 nat i juni 2021
Svar fra . den 21. jan. 2022
Greetings from Hotel Montaña de Fuego Thank you very much for your rating and your comments, we are pleased to know that your stay at the hotel was to your liking. Thank you and we look forward to seeing you again! Jogebeth Concierge

2/10 Forfærdeligt

Verificeret rejsende

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room we were given looked nothing like the photos. Also the sofa was so worn out it wasn’t even usable. The walls had stains and room 278 was generally not as represented in the photos. Very disappointed and felt it was bait and switch.
Overnattede 2 nætter i juni 2021

10/10 Fremragende

carlos

Overnattede 1 nat i maj 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was fun to have our own little bungalow in the jungle, at the base of a volcano. The property was immaculate. The breakfast every morning was delicious. The staff was very friendly and helpful. We'll come back for sure!
Overnattede 2 nætter i maj 2021
Svar fra . den 15. feb. 2022
Greetings from Hotel Montaña de Fuego Thank you very much for your rating and your comments, we are pleased to know that your stay at the hotel was to your liking. Thank you and we look forward to seeing you again! Jogebeth Concierge

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2021

6/10 Okay

Elena

Rejste med familie
Gorgeous grounds, run down rooms.
The hotel grounds are beautiful but the family rooms we stayed in were run down. Our bathroom sink had a leak and our friends room next door had a flood and they had to move rooms.
Overnattede 3 nætter i marts 2021

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring
Overnattede 1 nat i marts 2021

2/10 Forfærdeligt

cindy

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2021

8/10 Udmærket

Edwin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Buena experiencia
En general la experiencia fue buena, lo que duraron mucho fue para entregar la habitación
Overnattede 1 nat i april 2021
Svar fra . den 15. feb. 2022
Hola buenas tardes! Un cordial saludo Lamentamos la situación ocurrida, esperamos tenerlos de vuelta pronto y que se puedan llevar una experiencia mejor aun que la que ya tuvieron. Gracias por sus comentarios. Jogebeth Blanco Concierge

6/10 Okay

Hannia

Rejste med familie
Synes ikke om: Rengøring, service og personale
Esta muy dejado, como muy abandonado. Necesitan renovarse, que sus empleados les den capacitación de atención al cliente, con buenos días, o tardes o en que le puedo ayudar, etc.
Overnattede 3 nætter i marts 2021

6/10 Okay

María Gabriela

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
No volvería!
Se pagan $10 adicionales para que la mascota solo pueda estar en la habitación y no la áreas comunes. Desde que hice la reserva pregunté y hasta que llegue al hotel me dieron toda la lista de restricciones. Mejor no aceptarán del todo. Tuvimos que comer fuera en lugares que si son Pet Friendly. Hace 2 años visité el hotel y es increíble ver el deterioro de las habitaciones y no es nada barato...
Overnattede 1 nat i marts 2021

8/10 Udmærket

jeffery c

Overnattede 2 nætter i marts 2021

10/10 Fremragende

wagner

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2021

8/10 Udmærket

Keythlin

Synes godt om: Rengøring, service og personale, værelsets komfort
Satisfecho
Overnattede 1 nat i februar 2021

10/10 Fremragende

Eduardo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantástico
Muy bien y muy satisfecho
Overnattede 2 nætter i februar 2021

6/10 Okay

Moreno

Overnattede 3 nætter i februar 2021

8/10 Udmærket

Will

Overnattede 2 nætter i januar 2021

2/10 Forfærdeligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This property needs a lot of help. The staff is outstanding, but every facet of this hotel is in dire need of help. Here is my list: ROOMS: I booked two rooms and they were both terrible. My room had gaps so big in the walls that bugs were coming in. The room had a hole in he wall that looked to be made by a drill and it was lightly filled in with toilet paper. Almost like a peeping Tom hole. There was no reliable hot water in the shower, so I had to take very cold showers. The walls are very thin, so you have to turn the AC or fan on to shield people walking by outside. Forget about privacy. The room reminded me of a summer camp for kids. The other rooms (upgraded, in a building that contains 6-8 other rooms) was a bit better, but the beds in all rooms were uncomfortable and the rooms were definitely in the 1 start range.
Overnattede 2 nætter i december 2020

6/10 Okay

Raquel

Overnattede 2 nætter i januar 2021

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i december 2020

10/10 Fremragende

Carlos vicente

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
super satisfecha
Exlente limpeza y protocolos de limpieza muy bien aplicados .
Overnattede 1 nat i december 2020

8/10 Udmærket

Melissa, Cartago

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel nos gustó mucho! La ubicación es excelente, el volcán se veía desde nuestra habitación.
Overnattede 2 nætter i januar 2021