Hotel i La Estancia, Cali

"Great. I will repeat"

"I wasn't expecting to stay here but because my luggage got delayed I made a last second booking for the night. I speak very little Spanish and the staff was very helpful to work around that. "

"Staff was friendly. The towels and linens were a bit dingy and the check in counter had a musty smell and a little disorganized. "

"Facilities were ok, shower water pressure was very poor, no bottled water in room, restaurant was not plant based customer friendly at all, the light in the room was very soft and made impossible to read or work. No bellboy so be prepared to move your luggage yourself. Staff was very helpful and attentive."

"Did use the amen"

"A very well located family owned hotel where everyone knows your name. It’s also nicely decorated, kept impeccably clean, and the breakfast was delicious! I look forward to my next stay. "

"Pretty good location, safe area, plenty of options for shopping, and eat. The staff are so wekconming and professional"

"Excellent location"

"Excelente experience, amazing customer service, quiet and amazing food!!!"

"Staff definitely needs training. Sara Martinez from the reception took almost 20 min to check me in, because apparently she couldn't find my Expedia reservation. She also helped multiple customers over the phone and in-person while I stood in front of her. I was in town for business and needed internet connection - and it sucked! Jesus from maintenance helped me, and after a couple of HOURS I could actually work on emails and calls. Food is super overpriced and bad! The only positive thing about...

"Great place for relaxing wonderful people amazing customer service very lovely freindly staff i love it "