Hoteller i La Citadel Colony

"First and forwmost, lack of communication from the owner/manager. No responses for queries at all. The rooms were clean upto an OK level. Bathroom was not very clean. Our room was at the front of the property overlooking a very busy road. It was not sound proof at all. Staff was good, reaponsive. Parking is available, but accessing it is a hassle. We had to approach the main reception to request access to the parking bay in the basement. Main reception was at the back of the building, so this...

"Stedet overgik vores forventninger. De meget hjælpsomme medarbejdere gjorde alt hvad de kunne for at vi fik det godt. Gode restauranter var der også. Årstiden er måske ikkle den rigtige. Der var halvtomt og enormt varme "

"Fint hotel tæt på lufthavnen. Ikke meget at se i nærheden. Havde bestilt et dobbeltværelse til 3 Pers. Dette ikke egnet. Sengene er absolut ikke brede nok til at 2 Pers kan være i den ene. Men ellers pænt stort værelse. "

"Jätte fint och rent rum så trevlig personal "

"did not get access to roof top as mentioned but rest everything is great. Breakfast and dinner package is a must if you don't want to wander around the town to find food since the breakfast and dinner provided was excellent."

"Service og selve hotelfaciliteterne er suplime! Vores værelse ud til poolen var fint, lidt slidt og lidt nusset af et 5 stjernet hotel og være- men Grand Hyatt gjorde vores ferie ultra lækkert! Restauranterne var fantastiske, især pool og verandah.. kunne godt have brugt at der var et godt udvalg af is!"

"i like the atmosphere, staff behavior is very good"

"First impression was good. Got their favorit cookie and the staff were very polite.Room looked as well fine. Next day we wanted to relax at the pool which looked nice on the pictures. In the morning there were a croud with young people moustly with their t -shirts on and the pool was quite small.Later we got a chair but swimming was not so pleasant , as it stinked at the far end. after pool we discovered that cloth dryer on balcony was so rusty that we hardly could open it.After pool I wanted...

"Very disappointed with the overall experience. The property rooms were not as per standard or what was presented on the website The rooms were not clean or maintained The property upkeep is not as per 5 star standard The towels and pillows were very dirty and were not in a state where they could be used; they had stains and even after asking for replacement were provided with stained towels (we ended up having to purchase towels from a local store) Hot water was not working in the room The...

"Yes"