8/10 Udmærket
Jeremy
Rejste med familie
7. okt. 2025
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
A really mixed experience - some great things to recommend this place and some quite poor things you should know about. Like some other guests before us it seems, we also did not receive a PIN code before we got there and so had no way to get in to the building let alone our room. Didn't even know we needed a code except other guests told us after we arrived. Took quite a while to get a response from the owners/managers, and I had to turn on roaming to do it as they didn't respond to Whatsapp via the eSIM we were using. So that was all costly and stressful but after about an hour it was sorted out, thankfully. Not a great start tho, and it seems we're not the first this has happened to.
OK, the good stuff... Great location - quiet but very close to a great part of town and train stations (my wife saw a geisha on the street outside). Big room, clean and well set-up and loved the balcony (tho having a balcony means you have to lug bags up all 4 flights of stairs as there is no lift). The mixed stuff - there's great attention to detail in some ways like the slippers, the Dyson hairdryer and care packs, but poor in other ways like no way to organise room cleaning, no bedside lights, nowhere to hang your towel in the shower area. And some suggestions... reception is only sporadically manned but they are not friendly, welcoming or helpful - a smile would be nice? And randomly, drill some ventilation holes for the fridge cupboard because that fridge gets proper hot in there!
Jeremy
Overnattede 4 nætter i september 2025
