When we first checked in, I found the room and amenities didn’t meet my expectations, which left me feeling a bit dissatisfied. However, after speaking with Stipe, the manager, he went above and beyond to address every concern I had that very day. Stipe’s commitment to exceptional service, combined with his genuine care for guest comfort, turned the experience around completely. His quick actions and attentiveness showed me the true dedication of a manager who takes pride in his role. Thank you, Stipe, for making my stay feel valued and cared for. Your support made all the difference.
