Hoteller i Kultak

"Hotellet valgt ud fra rolig beliggenhed og smukke fotos af have, værelser og beliggenhed. Vi fik intet af dette. Det viser sig, at hotellet har mange forskellige værelser rundt i byen, man bör således ikke på et hotel. Vi blev anvist en helt anden beliggenhed, i en baggård (der var tre hotelværelser) ved bargaden, hvor der blev spillet høj musik i forskellige genrer til kl 4 hver nat. Se fotos. Det meste af udsigten fra værelset var en grim mur. Det var umuligt at sove. Der var ingen mulighed for parkering i nærheden. Således ikke for dårligt gående. Vi er meget skuffede, vrede og søvnløse. Fremover vil jeg aldrig acceptere anden placering end den, jeg har bestilt."

"Everything looked promising at first, but I was very disappointed with both the room size and the reception service. We booked a limited sea view room for 2 nights and then upgraded to an unlimited sea view for 3 nights. Shockingly, the so-called “unlimited sea view” room was half the size of the limited view room and actually offered less of a sea view. When I raised this at reception, the staff member was dismissive and instead of resolving the issue, tried to upsell me to an even more expensive room. Paying more to receive less—and then being treated poorly when pointing it out—made the whole experience frustrating and not worth the money. Definitely not what I expected, and overall a bad experience. "