Hoteller nær Krause Memorial Library

"Great staff and very comfortable bed."

"Lightning for the bathroom sink area was inadequate! The air conditioning did not maintain temperature well. The weighted cover was, in my opinion, way too warm. It helped emphasize the irregularities of the air conditioner. Food was good. Room was quiet. People were all nice."

"All good, enjoyed our stay!"

"Hot tub was not available"

"Stayed here last minute because of a volleyball tournament in Grand Rapids. Due to a remodel of some sorts they didn't have any breakfast just small muffins and donut holes of some kind. Room was seemingly clean until the shower... Mold on the ceiling and shower curtain. The mini fridge was lukewarm at best so that was disappointing for our drinks being warm for the following full day of games. Staff was very friendly, pool and hot tub were decent. Didn't get very many channels on the TV in our...

"I am in a wheelchair, and as such, my only complaint is the odd set up for persons with disabilities to enter. One must wheel down past the actual front doors, which are stair assessable only, then enter a bit of covered area (which was by far the only real dirty and/or broken down looking space), then ride the elevator up and enter on the other side of the main foyer from the front desk. It wasn't such a big deal that I wouldn't stay again, but it was quite an annoyance. I believe a ramp...

"Location was great which is why we chose it, but, unfortunately it is really a dump. No amenities to speak of. Had to ask for a wastebasket. Only one towel. There were two of us. No Kleenex or cups. Floor and closet had some debris on it. Closet was bare walls that someone started to paint. Paint drips on the floor. Bed was ok. On the soft side, but comfortable. Pillows were terrible. Two pillows stuffed in one pillowcase to make a pillow. Lumpy and hard. I guess you get the idea! Would not...

"When we got to the hotel we were told we did not have a room. They were sold out. 9 hits of driving to be told sold out. I even called them at 5pm telling them we would have a late arrival. Then called again around 10p told we did not have a room. Not happy had to stay in car not knowing the area. Hotels in the area were sold out"

"Fantastic hotel! All our wedding guests stayed here! Loved the firer area on the patio for mingling & relaxing late in the evening! Only issue was the breakfast is not a buffet & the wait time was excessive for coffee & food! The staff were fantastic just likely when the hotel is full suggest adding extra kitchen help to accommodate timely service! Would recommend! It’s gorgeous!!!"

"Everything was beautiful high end new and just a lovely place to stay. The only concern was the roof top bar when chairs moved across the floor you could hear it in the room. However the high end bed, pillows, and linens along with a quiet a/c made falling asleep so much easier than many places we’ve stayed before. Thank you!"

"Friendly and hard working staff. Very clean and updated rooms. Pool and hot tub are well maintained. Continental breakfast was full of good options and also very clean. I’d definitely recommend booking this hotel"

"For others’s planning to book here, there’s a reason it’s cheap besides it being a motel and not a hotel. When I did arrive there, there was a double shooting that happened 2 hrs before. My girlfriend and I did decided to cancel after the night passed since we didn’t feel safe but we did get refunded for the stay we booked. Staff was understanding since it was a rare occurrence but was told later by family members that it is a shady place to stay. Another thing, room doesn’t quite look like the...

"Elevator was sketching. Building looks like they slapped some paint on it and called it good. Rooms were okay and bed was comfy. Terrible asphalt smell outside when you get to the property. Definitely felt the pictures on here made it look nicer than it was."

"Room had great space, it was clean, the view was nice and the parking was convenient."

"Loved our stay and the location was amazing"

"Would definitely stay again, very clean. All the staff was so nice and helpful. Such a perfect location."

"It sufficed. We were there for 2 nights, but briefly. We were busy much of the time. Breakfast was too busy to go to. Went down the street and that was amazing"

"This was definitely a unique experience and was perfect for a quick visit to Grand Rapids for a work trip. You can walk to shops, amenities are all around, I was 4 minutes from the office and street parking was free and abundant. This was very similar to an Airbnb experience, self check-in and out without the list of tasks to do. The room was clean, bathroom was clean and the room had adequate supplies and a steamer, which was super convenient. It’s great if you need a quiet place to stay...