4/10 Dårligt
Marianne
Rejste med familie
15. jul. 2023
Synes ikke om: Rengøring, service og personale
It was better kept than expected. But ti be given only a normal room at checkin when I had paid for one with a kitchenette and then get the kitchenette one the day after and twice having to prove and go through emails and confirmations that I had paid for the bigger room was not satisfactory.
Very young staff it seemed who didnt know or do basic note taking or handovers, nor did we ever get even an apology for the mistake.
We then got a room on the 3rd floor where wifi was close to non existent and the fridge hardly worked. But at least it did have aircon and who knows how bad a 3rd try room might have been. (The first one was actually the better)
The shower had no proper holding thing so would face straight onto entire other end and toilet. Hence had to hand hold it entire time.
All in all a great city to visit but will try another place to stay next time.
Marianne
Overnattede 4 nætter i juli 2023