Spahoteller i Koshinetsu

"Lovely ryokan. "

"Excellent service, friendly and helpful english speaking staff, an amazing facility with great baths, all in an incredible location. We would recommend anyone going to Yamanouchi and Shibu onsen stay at Kokuya "

"Fantastic service from staff, nice hotel with everything included in terms of japanese style and culture. Nice options for private onsen, hot bath and massage treatments as well. Breakfast and dinner in private room at restaurant and the menu was traditionel japanese, well prepared and organized. I fully recommend this hotel"

"Great service! "

"we stayed 3 Nights, the hotel looks beautiful. The staff are nice. but one thing i disappointed because we booked the rooms more than 2 months ago but they arranged our 2 rooms in different blocks and different levels and made us feel uncomfortable while we were family trips. "

"はくまいが1日目はかたくて2日目はやわすぎで残念でした"

"Hot spring"

"Room is clean Onsen facilities is well maintained Staff are nice Hotel parking is 1400 yen per day however there is limited space"