"It started off pretty bad, but the management took care of our concerns nicely. Tip: Do not get the lower end rooms, they are awful. The higher end rooms are extraordinary. So are the grounds. But if you come at night, note the parking lot is unlit and a kilometer from the front desk."
"Purer Luxus - grosses Zimmer, alles sehr sauber, sehr aufmerksames Personal, elegantes private Onsen. Man fühlt sich wie in seiner eigenen Wohnung. Ein Highlight: Das Aperitif-Zelt, bei dem man Marshmallows grillen oder warme Cocktails geniessen kann. Jederzeit wieder!"
"My family enjoyed this hotel very much. The quiet, the decor, the cleanliness and especially the service. I discovered I had left somethings in the room safe at my last hotel and Ms Hatanaka was kind enough to make a call right away to my Tokyo hotel to arrange for them to hold it and return to me when I return to Tokyo. I really appreciate her help. I will definitely return in the near future."
"I truly enjoyed my stay at this Ryokan. The omotenashi (Japanese hospitality) was outstanding from the arrangement of the pick-up at the train station, to the staff having my bags picked upon arrivals and take them to my room while I checked in, to the quality of the traditional Japanese dinner and breakfast included, and let’s not forget about the onsens! They offer an outdoor and and indoor private onsen that you can book in advance for half hour, a huge public outdoor/indoor onsen that you...
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