Luksushoteller i Koh Madsum

"What a sad way to end a romance package with my girlfriend. I stayed at the W Ko Samui for three nights as part of a package. On day two I got severe food poisoning from a papaya salad cooking class that was included in our package — high fever, couldn’t keep anything down, completely bedridden. When my checkout day came I was in no condition to travel. I called management and asked if I could stay one additional night at a reduced rate given the circumstances. They quoted me a rate higher than...

"The buggy system was cumbersome and inconsistent. Don’t think it was a personnel issues but just the system. Could be 2-20 mins different so was hard to plan when they would come. North was very good to us the entire trip! Bill was excellent with customer service the entire time. Khim was excellent at the pool and the tour to the islands."

"From the moment we arrived at Centara Reserve Samui, we were greeted by the most friendly and attentive staff. From the reception, we were personally guided around the property and introduced to all the facilities – the level of care truly made a difference. Our entire stay was pure luxury. Every single day, the food was outstanding – delicious, beautifully prepared, and with so much variety. The surroundings were stunning, peaceful, and the beach was absolutely the best on the entire island –...

"We were staying at Vana Belle as our last stay after a month of traveling in Thailand with our child (10 months old) as our only maternity leave together - so it was planned to be something very special. We chose Vana Belle as we thought it would be a great last stay and would turn up the luxury (which we in deed also paid for). Unfortunately, it turned out is was the worst hotel stay of the whole month of traveling (where we stayed at 3, 4 and 5 star hotels). Firstly, it is not at all baby...

"👍"

"The villa was clean and well kept and sea front location was awesome. Were able to have breakfast to order. All the staff were amazing - very kind and helpful, attending to the needs of the whole group for the 1 week stay and looking after everyone well. Helped also with advice and travel arrangements including arranging for private speed boat for the Full Moon party! Would highly recommend this stay!"