Hoteller nær Koch Family Tennis Center

"I booked this room because I live far away and my son was going to have surgery very early in the morning the next day. When I arrived I checked into my room and was greeted by a bed bug on the bed. The room was also dirty and smelled like mold. I went to the front desk to make them aware of the bed bug and wanted a new room. She immediately denied that they have any bed bugs and then followed me to the room so I could show her the bug. She claimed that the bug that was on the bed was not a bed...

"It was nice"

"No hot water to take a shower. Offered new room the morning we were checking out so didn't have time. Wash rags had lot of dark stains on them. Requested full or partial refund. Crystal at front desk said he had to talk to manager at 10:00 am and would call me. It has been two days and still no response. "

"The staff was great. The room was clean. The TV wouldn't work. The breakfast was mediocre. I just wanted a place to sleep so it was adequate."

"We had a wonderful stay! The staff was incredibly friendly, welcoming, and accommodating throughout our entire visit. Our room was clean and comfortable, and the pool area was well-maintained and enjoyable for both adults and kids. One thing we really appreciated was the location. It was easy to get to and conveniently close to the highway, but without the constant noise and heavy traffic you often find at hotels right on the interstate. It made for a much more relaxing stay. The breakfast...

"Trash was all over the floor in the hallway, walked into the room to see bugs all over the place and the room looked like it was never cleaned from the guest before. Walked back to the front desk and checked out. The employee was not at all surprised when I mentioned the bugs. Spent about 5 minutes there."

"The property was o.k. The HVAC in the room was incredibly noisy. We could not sleep so we turned it off. The room then became very hot and stuffy. The bed was fine. The blankets and sheets were serviceable but should have already been replaced. There was no extra pillow or blanket. Accommodation was minimal. I would have expected more for the price of the room."

"Gross and this building should be torn down, not exaggerating!"

"."

"We had a king bed with a pull out sofa. The pull out sofa was broken and once we were able to get it out the mattress was stained with what looked like blood. Super super nasty. They don't do room service unless you are there for longer than 2 nights so we did not have clean towels the second morning. We had to go find towels and they only gave us 3 to start with. Towel quality was pretty sad as well. Thin very used towels."

"Esta bien solo las cobijas les senti un mal olor y sería bueno que pusieran una botella de agua y un bote para basura nada mas"

"I would have like an easy chair in our room"

"Only problem I had which I didn't tell the staff because it wasn't that big of a deal was that in my sweet one of the TVs did not work which was fine everything else the staff when I asked help about the hot tub which was very nice size compared to other places that claim that have a hot tub which really is just a tub enough for one person this time gave me room."

"Wonderful"

"It was nice to have housekeeping come by every morning & every staff that was on shift was always so nice. I felt safe & comfortable staying at this hotel!"

"Roligt hotel, super rene gode værelser, indkøb skal der køres til men der ligger en fin sports bar over for med mand og drikke samt sport i alle afskygninger, og lidt ved siden af en lækker whisky bar (bør opleves) "

"Nice room Really good Breakfast!"

"A/C worked in some rooms but not all rooms. No hot water for the 2 night stay we had, limited breakfast options."

"Eh first room i booked didnt have a door on the restroom so had to change it out. Afterwards the microwave didnt work at first so had to ask for another thay took awhile to receive. One of the beds didnt come with pillows. Lastly the room was never cleaned the whole week I was there."

"No complaints!"