Hoteller nær Kobi Skiområde

"A lovely hotel in a lovely ski resort. Great views on the mountains from the spa facilities. Unfortunately, there is a big problem with the staff at the reception and also in the spa facilities. Unhelpful, not interested, some even bluntly rude. Some would spend their time looking at their phones while you’re talking to them. The reception staff let us check in into a room which wasn’t ready and when we got back downstairs with all our luggage (no one offered to help with the luggage) we were...

"Nice experience and helpful staff. Thank you!"

"Roads are not clean was all ice and not safe to drive in parking lot "

"Room very good and clean"

"Vary basic"

"I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026. The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card. I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved...

"Helpful and friendly staff! Great common area with billiards and games. Amazing views from comfortable rooms. Great restaurant menu and delicious food. The hotel is a walk from the ski lifts and they provide a complementary shuttle."

"Bel hôtel mais très bruyant, nous y sommes restés 3 nuits et avons été gênés tous les soirs par des gens différents que nous entendions depuis le salon commun. Elle résonne et on entend tout dans les chambres. "