"What is advertised and charged at 5 Star rates is not a 5 Star experience
The beachfront villas would have been amazing when new but are showing sings of dilapidation
The biggest disappointment was the service especially the “butler “
The”butler “ was very late to respond to issues we were having and did not respond to messages nor phone calls"
"Nice hotel - had everything we needed as a family of four with two little kids. The only two improvements to mention would be:
1. More Beach shuttle times (especially early in the morning)
2. More western breakfast options (bacon, pancakes, etc.)
Besides that we were more than happy with our stay! "
"Utrolig dårligt hotel. Intet levede op til det forventede. Der var ingen mulighed for at få vådt eller tørt. Der hang kokosnødder hen over pool området, som ville være livsfarligt at opholde sig under. Poolområdet havde 6 liggestole og en bænk som altsammen var ved at falde sammen. værelserne var fyldt med kakelakker selv om det sprøjtede konstant. Alt i alt endte vi med at finde et andet hotel samme dag. ALDRIG NOGENSINDE TILBAGE."
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