Hoteller nær Kimironko Marked

"An outstanding place with exceptional comfort and professionalism. Everything was perfectly organized, and the atmosphere made me feel truly welcome. I will definitely return and highly recommend it to anyone seeking quality and peace.""

"Clean room,"

"I had a very nice stay at Step Apart Hotel. The hotel was very clean, comfortable, and well maintained throughout my stay. The staff was extremely friendly and welcoming, which made the experience even better. A special thank you to Fabrice, who was incredibly helpful during my time there. He assisted me with getting around the city, answered my questions anytime I needed help, and made everything feel easy and stress-free. The cleaners also did a great job and came every day to keep...

"Great place, nice ambience and close proximity to the City"

"Fully justified 5 star hotel with amazing rooms. The pool area was, however, quite small and the pool was cold. The service at the restaurant was slow."

"Great room, great story taff members"

"Huge room; very clean and quiet. The breakfast was amazing! Wifi was a bit spotty, but that seems to be the norm in most places in Rwanda. "

"the staff was amazing and the hotel is top notch"

"The photos for the facility in the expedia app and level is incongruent to the price. There is no hot shower, the rooms are old with limited space. The bathroom is so tiny and had poor drainage. The internet was also poor. This facility should be rated at 1 star as it lacks major services and has limited choice of breakfast. There should be a price review as it is expensive for the services it can offer. Real photos should also be taken to enable travelers make informed choices since they...

"Homely and friendly staff. The staff goes above and beyond, especially for meals. One staff member even helped me get my telephone fixed by taking me to a local electronics repair shop. I felt home…"

"Overall service = excellent"

"Received one actual key and room furniture were old but room was clean. After figuring out the water heater, shower was ok but door missing so water went everywhere in the bathroom. Toiletries were available. No AC so they brought a fan."

"Foreign owned property. Rooms extremely small. Bedsheets clean but with holes. Smoking in rooms was allowed which I did not like at all. Stuff was friendly. Location safe. On site Asian convenient store. Restaurant only started breakfast at 7 so I could not eat before the airport. Onsite shuttle to airport included in services"

"Pool was good "

"The bed was comfortable. Linens clean. Bigger than expected for 4 adults. Very limited silverware and dishes. Tiki resturant was good. We didn't try the Asian resturant. There was an Asian market, but very small and only accepted cash. Excellent airport transfer. "

"The hospitality of ALLI and OWIIS was terrific. Thanks for the referral."

"I originally booked another hotel that ended up being under maintenance so Expedia transferred me to Igitego. There was a bit of arranging amongst the staff at first, but they made the transition feel very easy. Meals were delicious and filling. The three main staff members who cared for me went above and beyond to create a memorable and hospitable stay."