Hoteller nær Kilgore College

"Our room was so humid. It was actually less humid outside in Texas in June than in our room. Our room had ants. Our keys didn’t work, and when we approached the front desk, the man accused us of putting our cards too close to our keys and lectured us before rekeying the cards. One of which never worked for our entire one week stay. Then the cleaning staff would come in your room early each morning and remove all the towels BUT NOT GIVE YOU CLEAN TOWELS OR ANY TOWELS until later in the...

"Clean room and clean hotel."

"First I’d like to say there is effort at this property. Meaning it is being renovated. All new furniture, paint, carpet. Things I found that need to be addressed. First the tv in our room did not work. Called front desk and couldn’t figure it out. 2nd we asked about where the pool is, to find the pool green, dirty and not suitable for anyone to swim in it. Further more, our ac unit in the room barely worked, the microwave blew when we used it. The shower head is old and rusty needs to be...

"Yes , all the services was wonderful. Clean motel ,price was affordable. "

"Todo ok"

"We didn’t even stay and lost out on the money I paid. The smell was horrible, the sheets were dirty and there were roaches crawling around"

"The facility was recently updated. It was clean and quiet. I felt safe at the facility. It is located in an area where it is easy to get around if you are traveling. I would recommend staying here. The price was very good for the services received."

"Clean room. Though the timer to turn on the jetted tub was being supplemented by a pair of pliers as the replacement part was on order. The exercise equipment (elliptical and bike) were rusted and nearly non functional but the free weights had a good selection and were in good condition. Attempted to use the pool once during the four day, three night stay. It was dead bolted locked during hours of operation with no signage as to why. Breakfast was hot. Nothing to rave about but if your goal is...

"The staff is incredibly nice and accommodating. The hotel is in excellent condition and I felt was very clean. We stay at this hotel every time we come to Longview and will not stay anywhere else."

"We enjoyed our stay. The room was large and had plenty of space for us. The bed was comfy as well. We did have an ant infestation in the morning before we left....mentioned it to the office and they said they would take care of it. I would still stay there again."

"Great room over all"

"The room was very neat and clean. Once the ac was on it was very cool and nice and relaxing. The staff was very nice and very friendly. Everything was very very good. Wished I could’ve stayed longer"

"Loved my stay"

"We were planning on an extended stay from June all the way to February. First room didn't have microwave and 2nd room the a/c wasn't strong enough to cool the room properly. We decided we didn't want to be Karen's so we just dealt with it and were gonna go purchase fans. 3 night there we noticed that no rags were replaced by cleaning staff. So we requested some rags. Person at the desk said we could get rags when we turned the other ones in. We tried to explain that there were no rags to turn...

"The hotel did not honor my Expedia reservation, telling me to work with Expedia to obtain a refund There was a lamp in the living room whose light bulb was dangling down the side of the lamp. The TV in the bedroom did not have a picture, other than a constant picture of HMDI 1"