Hoteller i Kiến Văn

"Hotel i top klasse. Værelset er meget komfortabelt med minibar inkluderet. Altid rent og god service med opfyldning. Morgenmaden er super klasse med hjemmebagt brød og gode menuer. Servicen i morgenmaden er også helt i top. Restauranterne har noget for alle, særligt OKU er meget lækker med gode sammensætninger af mad og vin. Den private strand er med lækker hvidt sand og god afstand mellem gæsterne. Servicen her er også helt i top. Pool områderne er lækre og meget velpasset. Hotellet har også et rigtig godt Gym med mange maskiner og udstyr. Kort sagt er her alt hvad man behøver til et luksuøst og afslappende ophold. Vi vil helt klart anbefale denne fantastiske oase på Phu Quoc. "

"Værelset var rigtig fint og personalet var hjælpsom. "

"We stayed here for six days as a family of four, and the experience was extremely disappointing from start to finish. The room did not match what we had booked. It consisted of one king-size bed and an unfolded sofa bed that was clearly not suitable for two people. We were only able to manage because one child could sleep in the king-size bed with us — otherwise it would not have worked at all. The internet was by far the biggest issue. Wi-Fi was almost unusable throughout our stay, making both the TV and any work-related tasks impossible. We complained multiple times and were repeatedly promised a fix, but nothing was ever properly resolved. When we had 2 days to go, they offered us to relocate to another Room, but we didnt have the confidience in them that this would make it better. The food was also far below expectations and absolutely not at the level you would expect from a five-star hotel. Overall, this hotel does not live up to its advertised standard. Poor room setup, unreliable internet, broken promises, and disappointing food. We would not return and cannot recommend it, especially for families. "

"Clean room/house, really big and the decor felt authentic, the staff was so friendly and helpful. Amazing pool and beach area. Will be coming back. Definitely recommend. "

"Chaotic hotel, staff were sweet but orders were mixed up, forgotten etc. So many mistakes which is unacceptable if you claim to be a five-star hotel. Also the hotel, outside of rooms was very unclean - hallways had never seen a broom or vacuum cleaner. Subpar gym and completely useless wifi. On the positive side, food was good and the rooms were great value for money."

"Flere solsenge til strand. Rengøringsværelse burde foretages senest kl.15.00."

"Fantastisk hotel, meget flot og rent, Fantastisk personale helt klart 5 sjernet hotel."

"Room service are 1 star, staff didn’t speak English. We had to order dinner in reception. Manager saved us and we got our dinner to our room. Manager did a great job and service 5 stars.🎊"

"Mange bade faciliteter og stranden i baghaven Lækker stor seng og værelser og badeværelser Meget serviceminded og høflig personale Kæmpe stort morgenbord Tak for et vidunderlig ophold som I har sikret os"