Udendørs pool, liggestole
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Anmeldelser af Nova Kiama

3.5 out of 5
Nova Kiama
31 Bong Bong St, Kiama, NSW

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 200 af i alt 354 anmeldelser" "
Bedømmelse på 8 − Udmærket. 102 af i alt 354 anmeldelser" "
Bedømmelse på 6 − Okay. 35 af i alt 354 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 354 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 354 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra The Nova Team den 24. maj 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

Sophie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing property.
Overnattede 1 nat i maj 2024
Svar fra The Nova Team den 20. maj 2024
thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

Jane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and convenient location. Friendly staff with free onsite parking. Walking distance to all main dining options and attractions in Kiama.
Overnattede 1 nat i maj 2024
Svar fra The Nova Team den 15. maj 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

6/10 Okay

Michelle

Overnattede 1 nat i maj 2024
Svar fra The Nova Team den 8. maj 2024
Hi Michelle, we appreciate you taking the time to leave a review.

10/10 Fremragende

Diane, Greystanes

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful service and quite hotel would stay again
Overnattede 1 nat i maj 2024
Svar fra The Nova Team den 6. maj 2024
Thank you for your great review, hope to see you again soon!

10/10 Fremragende

Nicholas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The Nova Team den 5. maj 2024
Hi Nicholas, thanks for taking the time to leave a review, we really appreciate it!

10/10 Fremragende

Batach

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nova Kiama is an adorable modern property that offers great access to the Kiama town center and the main attraction of the Kiama Blowhole. We were able to walk only 5-8 minutes down the street and see the blowhole. It also offers an adorable little coffee and pastry food van in the lobby, a beautiful flower shop and had a clean pool and sunning area.
Overnattede 1 nat i april 2024
Svar fra The Nova Team den 26. apr. 2024
Hi Batach,Thanks for sharing your experience with us. We appreciate your kind words about our location and facilities on offer. Hope to welcome you back to Nova in the future!

8/10 Udmærket

Cheryl Ann

Synes godt om: Rengøring, service og personale, faciliteter
The Air-Con was oit of order. I think that management should gove patrons a discounted rate. My 2nd night was very hot, had to sleep with my face on the fan Thidngave mr a stiff neck. The staff were good at thei jobs, but very busy. One morninh there was queue foe people chicling in /out.
Overnattede 2 nætter i februar 2024
Svar fra The Nova Team den 24. apr. 2024
Thanks for your honest review. Your feedback will help others contemplating a stay at Nova.

10/10 Fremragende

Michael, Christchurch

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and perfect for a one night stay.
Overnattede 1 nat i april 2024
Svar fra The Nova Team den 13. apr. 2024
We appreciate you taking the time to provide a great review. We would love to see you at Nova in the future!

8/10 Udmærket

Jasika, Bossley Park

Rejste med familie
Synes godt om: Rengøring, service og personale
It was a great weekend away, however cups and bathroom was not clean as expected. Otherwise great location and friendly staff 👌 👍
Overnattede 1 nat i marts 2024
Svar fra The Nova Team den 31. mar. 2024
Thanks for your honest review. We will address the cleanliness issue with our housekeeping team.

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff.Clean and modern room and facilities.exceeded my expectations
Overnattede 1 nat i marts 2024
Svar fra The Nova Team den 31. mar. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

4/10 Dårligt

Michael

Overnattede 2 nætter i marts 2024
Svar fra The Nova Team den 27. mar. 2024
Hi Michael, Thanks for your honest review, we are very sorry you were not 100% happy with your stay. Nova staff are on hand 24 hours a day to help, if you ever have an issue during your stay, please reach out to us and we will do everything we can to resolve the problem.

8/10 Udmærket

Eric de

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nova rang to say that the room we booked had no AC. They managed to find us another room. Had to find street parking before being able to checkin and get access key for the parking. No cupboard to hang clothes
Overnattede 1 nat i februar 2024
Svar fra The Nova Team den 9. mar. 2024
Hi Eric, We appreciate your feedback! We're always looking to improve the functionality of our rooms at Nova. Hope to see you at Nova again soon!

10/10 Fremragende

Glen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
under cover parking friendly staff close to everything
Overnattede 1 nat i marts 2024
Svar fra The Nova Team den 3. mar. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

Glenn

Overnattede 1 nat i februar 2024
Svar fra The Nova Team den 21. mar. 2024
Hi Glenn, we're so glad you enjoyed your stay with us! We appreciate you taking the time to give us a rating.

6/10 Okay

Ronald

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Basement Parking and access was very good. The main problem besides not airconditioning which we were forewarned was the lack of a table and chair for having breakfast. There was a well equipped kitchen but lack ot table and chair was a major down.
Overnattede 1 nat i februar 2024
Svar fra The Nova Team den 24. feb. 2024
Thanks for your honest review. We are always looking for ways to improve guest satisfaction, your suggestion has been passed on to management.

6/10 Okay

Phil

Rejste med familie
Synes godt om: Rengøring, service og personale
Rooms very small and very basic. No full length mirror and mirror in bathroom very high. If you are short you cant see much… Balcony very small, paid extra for ocean view… but would not call it ocean view. However staff very friendly.
Overnattede 2 nætter i februar 2024
Svar fra The Nova Team den 24. feb. 2024
Thanks for your honest review. We are always looking for ways to improve guest satisfaction, your suggestion has been passed on to management.

10/10 Fremragende

Cassandra

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location with spacious, modern and vlean rooms
Overnattede 1 nat i februar 2024
Svar fra The Nova Team den 21. feb. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

6/10 Okay

Yu

Overnattede 2 nætter i februar 2024
Svar fra The Nova Team den 27. feb. 2024
Thanks for taking the time to provide your feedback.

8/10 Udmærket

Patricia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unfortunately our original room had a broken air conditioner which we would have found very hard to cope with but the girl Andy on the afternoon shift helped us get another room with a working air conditioner and that made it for us. She was very helpful.
Overnattede 3 nætter i februar 2024
Svar fra The Nova Team den 21. feb. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

6/10 Okay

Warwick

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Was very disappointed to arrive to find out whole levels air con was broken and room had strong smell of chlorine. Then you need to leave doors open all the time which equals road noise No offer of compensation bar 2 bottles of water and a fan (that wasn't in room). Had to scramble to find another room in town. From talking to other people in town, sounds like its happened to other people too at other times. Staff still very friendly - felt sorry for her having to deal with this.
Overnattede 2 nætter i februar 2024
Svar fra The Nova Team den 24. feb. 2024
Thanks for taking the time to leave your feedback. The air-conditioning issue has been very frustrating for everyone. We appologise that your stay was negatively affected.

8/10 Udmærket

robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean & modern easy walk to beach Between rooms noise was the only reason i reviewed the hotel as good.
Overnattede 1 nat i februar 2024
Svar fra The Nova Team den 16. mar. 2024
Hi Robert,Thanks for taking the time to provide feedback. Glad you enjoyed your stay!

10/10 Fremragende

Tracey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Didn’t like no hairdryer or toilet brush .. trivial but I missed a hairdryer..
Overnattede 1 nat i februar 2024
Svar fra The Nova Team den 17. feb. 2024
Hi Tracey, thanks for taking the time to write a review! We do have hair dryers available. Nova staff are on hand 24 hours a day to help, if you ever have an issue during your stay, please reach out to us and we will do everything we can to resolve the problem.

10/10 Fremragende

Anthony, Langley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the location, fantastic food at the hotel bar next door, very helpful staff, excellent shower and water pressure.
Overnattede 2 nætter i februar 2024
Svar fra The Nova Team den 17. feb. 2024
Hi Anthony. Thank you for again choosing to stay at Nova Kiama! We are so pleased you enjoyed your stay here; I will let the staff know that you appreciated their friendly and helpful service.

6/10 Okay

H

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Short stay in Kiama
Kiama is een mooi stadje. We zijn hier maar 1 nacht gebleven ipv de geplande 3 nachten. De airco op onze verdieping werkte niet. Het hotel had geen alternatief, dus we maakten gebruik van de optie die het hotel gaf om na 1 nacht iets anders te zoeken. De overige 2 nachten werden dus niet gerekend. Het hotel interieur is redelijk nieuw. Alles schoon en fris, maar vooral berekend, denk ik, op jonge mensen. Ik ben momenteel niet zo mobiel. Miste een comfortabele stoel. ( er was alleen een krukje bij een bureau. De kitchenette was ook nieuw. Wel jammer dat je de maaltijd die je zou maken op t bed moest opeten. Heb dit alles ook doorgegeven aan de receptie De locatie: in het centrum en op loopafstand van de famous “ Blowhole” is ideaal. Net als het parkeren onder het hotel
Overnattede 3 nætter i februar 2024
Svar fra The Nova Team den 24. feb. 2024
Thanks for your honest review. We are always looking for ways to improve guest satisfaction, your suggestion has been passed on to management.

10/10 Fremragende

Jodie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had an amazing Time in Kiama. Nova was brilliant accommodation. Staff were awesome.
Overnattede 1 nat i februar 2024
Svar fra Nova Team den 5. feb. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

8/10 Udmærket

Simonetta

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
We really enjoyed our stay. The only negative were the plastic greenery around the pool .
Overnattede 1 nat i februar 2024
Svar fra The Nova Team den 4. feb. 2024
Hi Simonetta. We're sorry to hear your stay was not 100% positive. Thank you for taking the time to give us a review!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Nova Kiama den 31. jan. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

8/10 Udmærket

Sonia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property and lovely staff. Great room and having a kitchenette was helpful. The only reason I could not give Nova 5 stars was due to some early morning construction work next door - which does not reflect on the hotel itself but might affect (short term) future travellers.
Overnattede 1 nat i januar 2024
Svar fra The Nova Team den 29. jan. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

Jessica

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
-
Overnattede 3 nætter i januar 2024
Svar fra The Nova Team den 28. jan. 2024
Thank you for your review, Jessica! We hope to see you at Nova again.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, comfortable, location is perfect
Overnattede 1 nat i januar 2024
Svar fra Nova Kiama den 22. jan. 2024
We are so pleased you had a great experience here at Nova!

10/10 Fremragende

Reagan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great modern boutique style hotel. Walk to everything. We had executive suite for a family of 4 and it was perfect for a one night stay. Wotif price made it reasonable compared to advertised price.
Overnattede 1 nat i januar 2024
Svar fra Nova Team den 23. jan. 2024
Thank you for again choosing to stay at Nova Kiama, we are so pleased you enjoyed your stay here!

10/10 Fremragende

Keith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is very modern, very clean, terrific pub next door, easy walk to beaches & shops
Overnattede 1 nat i januar 2024
Svar fra The Nova Team den 20. jan. 2024
Hi Keith. Thank you for your review, we hope we see you back at Nova!

8/10 Udmærket

Lauren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra The Nova Team den 20. jan. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

8/10 Udmærket

Bree

Overnattede 1 nat i januar 2024
Svar fra The Nova Team den 17. feb. 2024
Thanks for the great review Bree, hopefully we will see you at Nova again soon!

10/10 Fremragende

David

Overnattede 3 nætter i januar 2024
Svar fra The Nova Team den 4. feb. 2024
Thanks for the great review David! We would love to see you back at Nova again.

10/10 Fremragende

Vanessa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra The Nova Team den 20. jan. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

Kate

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra The Nova Team den 8. jan. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

Leeanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close walk to most of kiama shops & attractions. Very clean & spacious accommodation . would recommend based on my stay.
Overnattede 2 nætter i januar 2024
Svar fra The Nova Team den 8. jan. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

jessie

Overnattede 1 nat i januar 2024
Svar fra The Nova Team den 28. jan. 2024
Hi Jessie, happy to hear you have enjoyed your time at Nova!

10/10 Fremragende

Deborah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room very clean , comfortable and modern, staff very friendly and welcoming.
Overnattede 2 nætter i januar 2024
Svar fra The Nova Team den 8. jan. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely spot, nice clean large rooms and super close to the middle of town. well worth a visit.
Overnattede 1 nat i januar 2024
Svar fra The Nova Team den 8. jan. 2024
Thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

Gillian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and comfy
Was pleasantly surprised by this hotel. Excellent location, friendly staff. Room was clean and well provisioned. Will return.
Overnattede 2 nætter i december 2023
Svar fra The Nova Team den 31. dec. 2023
Thanks for the great review, looking forward to seeing you at Nova again!

10/10 Fremragende

Bhawana

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommend. Kiama's Gem. Loved the small kitchenette, very handy
Overnattede 2 nætter i december 2023
Svar fra The Nova Team den 26. dec. 2023
Thanks for the great review, hopefully we will see you at Nova again soon!

2/10 Forfærdeligt

Ghidaa

Overnattede 1 nat i december 2023
Svar fra Nova Kiama den 22. jan. 2024
We are very sorry you were not 100% happy with your stay. Nova staff are on hand 24 hours a day to help, if you ever have an issue during your stay, please reach out to us and we will do everything we can to resolve the issue.em.

10/10 Fremragende

Sarah

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A pleasant surprise. The room was spacious and everything we needed for a young family. Great location and surprisingly quiet given its near the train station
Overnattede 1 nat i december 2023
Svar fra The Nova Team den 26. dec. 2023
Thanks for the great review, hopefully we will see you at Nova again soon!

8/10 Udmærket

Heather

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra The Nova Team den 26. dec. 2023
Thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for our anniversary, hotel was comfortable and staff were friendly and helpful with tourist info. Would definitely stay again. 2 nice restaurants nice and close
Overnattede 2 nætter i december 2023
Svar fra The Nova Team den 26. dec. 2023
Thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

Nick

Overnattede 1 nat i november 2023
Svar fra The Nova Team den 26. dec. 2023
Thanks for the great review, hopefully we will see you at Nova again soon!

10/10 Fremragende

Iain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra The Nova Team den 11. dec. 2023
Thanks for the great review, hopefully we will see you at Nova again soon.