Hotel i Kent, Bryceville

"Shower is poorly done. Bed not comfortable."

"The desk clerk at check-in was impolite and unfriendly and seemed annoyed when I asked for information. The room was clean but rundown and the morning shower was cold. When I mentioned this to the morning desk clerk , she kindly explained it was an issue with the gas line service.."

"No hot water one full day No much food for breakfast one day"

"Don't know why my security deposit was lost? Left room like I found it. Only stayed one night."

"July 3 - 5, 2026, During my stay, the indoor pool and hot tub was not open due to maintenance. Housekeeping did not have enough clean towels, we had to wait over a hour to get them. The Hotel was clean and the staff was nice."

"Booked this hotel an hour before and everything went smoothly. The room was super clean and in great condition."

"Arrived with a U-Haul truck and found no on-premises parking available for this size vehicle. Parking was not pre-confirmed, but it would help to know only single vehicle spaces were available. We parked on street near hotel."

"Unfortunately, we had a very bad experience with the receptionist. She was extremely rude, and her attitude was unacceptable. We spoke with other guests who had the same experience. The hotel itself was nice, clean, and well-maintained. However, our experience with her unfortunately means we won’t be coming back."

"Absolutely horrible stay! There is massive construction going on- there is no parking, no pool, dirt/trash blowing everywhere outside on the property AND- it’s loud with all the work going on. At one point, they turned the water off without notifying anyone. There’s construction tape up everywhere and parts of hotel roped off. And the pool being closed— not good at all. It smells awful when you walk into the lobby-Iike mold or something… Was very disappointed none of this was communicating...

"no smoking room stunk like smoke. told Mgr and he sprayed bathroom air freshener( useless). then someone was smoking outside my room and a/c unit pulled the smoke in. won't be back"

"Positives: -Amazing room! Remarkably clean!! Beds were PERFECT! Not too stiff, not too soft, just right!! Larger than any Double Queen I’ve ever stayed in. Very large and clean bathroom! Well appointed kitchenette! -Great gym!! Great selection of weightlifting equipment and cardio equipment, too! Very Clean!! -Staff were all very friendly and helpful! Negatives: -Water Softening system makes the water feel slimy. Should switch to a salt added water softening system. -Breakfasts were mediocre...

"Pool was out of commission, dryer was broke, bed was hard"

"Staff and rooms clean, halls a mess, torn wallpaper and patched"

"Work for the indoor pool but it was down not able to use for the three grandbabies AC in one room was really nice AC in the other room didn't hardly work at all but other than that the property was nice and good people that work there for the neighborhood it's decent"

"Excellent .family friendly."

"Perfect for an early morning flight."