"The hotel room was nice enough and we enjoyed being able to book the outdoor hot tubs for privacy with just our family.
You are mostly paying for the location though. Excellent views and nice to be able to spend 3 days walking everywhere without needing our car.
Only real issues were 1) the “deck” in the room was only large enough for 1 person and the chair/ground was covered in bird poop so we never used it and 2) the cleaning and resetting of our room only happened once over 3 days. Maybe...
"Rude unhelpful staff , was reluctant to receive delayed luggage , start to complain on phone as soon as we reached room after late check in after arriving from airport . Wall are thin, no sound insulation . Rooms stink of old carpets and are musty . Old acs , super overpriced in summer , just because they can . Avoid"
"I walked in the lobby at 3:59 pm for my 4pm check in. I was next in line. It took them 52min to get me my room I reserved and paid for. I was called to the counter 4 different times. I watched others with reservations walk to counter and get their rooms in minutes. All I got was "I have to find you a room and someone to clean it."
After 52min of waiting and my family waiting we got our room. Other than that the room was clean. Lobby was clean. And pool was nice and quiet"
"Pretty decent breakfast and nice pool and hot tub. We stayed here twice. Once at the beginning of our trip for 2 nights and at the end for one night. Both times we had to ask multiple times to get sheets for the pullout sofa bed. Also, both nights had no towels available at the pool. The most off-putting experience, however, was the complete unhelpful attitude of the woman working at the front desk. I would not recommend staying here."
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