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Anmeldelser af GuestHouse Kelso Longview

2.5 out of 5
GuestHouse Kelso Longview
501 Three Rivers Dr, Kelso, WA

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 422 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 375 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 113 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 62 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 33 af i alt 1005 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Sharon, Redmond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was great, breakfast is decent, and room was good for the value.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Russell

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a pleasant stay. The room was very nice
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Michael, Arlington

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located near downtown and the the regional mall. Safe a quiet location. Older but well maintained facility.
Overnattede 1 nat i maj 2024
Svar fra GH den 10. maj 2024
Thank you, Michael, for leaving us a review on how we are doing. We are so thrilled to see your stay was enjoyable and quiet. We hope to see you again in the future. Safe travels!

10/10 Fremragende

Jennifer, Kennewick

Synes godt om: Rengøring, service og personale, faciliteter
Great location
Overnattede 2 nætter i maj 2024
Svar fra GH den 10. maj 2024
Thank you, Jennifer, for sharing your thoughts about our hotel. we take pride in our building and rooms, and we are so glad that is shows! We hope to see you again in the future!

10/10 Fremragende

Jacqueline A

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean
Overnattede 2 nætter i maj 2024
Svar fra GH den 10. maj 2024
Thank you, Jacqueline, for leaving us a positive review. We apricate your feedback as it helps keep everyone motivated and happy. We hope to see you again very soon!

10/10 Fremragende

Janet

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff, quick check in, great amenities, quiet, clean room!!!!!!!!
Overnattede 1 nat i maj 2024
Svar fra GH den 10. maj 2024
Thank you, Janet, for your kind words about our staff and amenities. We are thrilled to see you had an awesome time and hope to see you again soon!!

10/10 Fremragende

Lewis

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and great people. Breakfast was fine and filling. It is not the hotels fault that it is located near a tragically sad mall. Safeway is right there for food when you need it.
Overnattede 2 nætter i maj 2024
Svar fra GH den 6. maj 2024
Hi Lewis, I'm so glad you enjoyed your stay with us and that you found our staff to be friendly and accommodating. We look forward to your next visit to our area.

10/10 Fremragende

Dawn

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love this hotel! ❤️
Overnattede 1 nat i april 2024
Svar fra Kayla den 2. maj 2024
Thank you Dawn for your review. We are so glad to see you enjoyed your stay with us. We strive to provide the best service possible. We hope to see you again soon.

8/10 Udmærket

Dennis

Forretningsrejsende
Synes godt om: Rengøring, service og personale
I like this hotel overall. It would be great if they updated the shower. Get rid of the tub/shower and put in a walk in shower. Much cleaner and safer.
Overnattede 1 nat i april 2024
Svar fra Kayla den 2. maj 2024
Thank you Dennis for your review. We are so happy to hear you enjoyed your stay with us. We will pass on your recommendations to the appropriate parties. We look forward to having you with us again.

10/10 Fremragende

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location in Kelso. Quiet and clean.
Overnattede 2 nætter i april 2024
Svar fra Kayla den 2. maj 2024
Thank you for your review. We are so happy you enjoyed your stay with us. We look forward to seeing you again.

10/10 Fremragende

Deanne

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Kayla den 2. maj 2024
Thank you for your review. We look forward to seeing you again.

10/10 Fremragende

Janice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super helpful staff, great coffee. Good breakfast options. Beds were clean and comfortable. We really felt welcomed and we enjoyed our stay. There were lots of places to charge our devices. The bathroom was large and the shower was great.
Overnattede 1 nat i april 2024
Svar fra GH den 19. apr. 2024
Hi Janice, I'm so glad you enjoyed your stay with us and that you found our staff to be friendly and accommodating. We look forward to your next visit to our area.

4/10 Dårligt

Cecile

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very noisy, people walking around all night long
Overnattede 2 nætter i april 2024
Svar fra GH den 14. apr. 2024
We apologize for the inconvenience you encountered during your stay. We strive to always provide the best service possible. We appreciate your feedback as we will use it to help create a better Guesthouse experience. Thank you for staying with us and we hope to see you again in the future!!

6/10 Okay

April

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I've stayed here a few times. This time I stayed for 2 nights and they had marked I put my door sign for no cleaning, when I never had a sign to put up. So my kids and I had to go ask for clean towels, toilet paper, etc.. The lady at the desk was very nice. I do appreciate the breakfast in the morning with kids because there is enough variety. I would love to see a clock in the pool area, it is the one area I don't want to take my phone for a clock.
Overnattede 2 nætter i april 2024
Svar fra GH den 11. apr. 2024
Were sorry for the mix up about the door sign. I'm glad you enjoyed our breakfast and a clock in the pool area will be noted and delt with. thank you for staying with us and we hope to see you again in the future!!

10/10 Fremragende

Luna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was nice
Overnattede 1 nat i april 2024
Svar fra GH den 7. apr. 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

2/10 Forfærdeligt

Tara

I did not feel safe in this property. I ended up leaving the day I checked in.
Overnattede 1 nat i april 2024
Svar fra GH den 6. apr. 2024
Were sorry to hear that you didnt feel safe. if you could give us a little more reason as to why you didn't feel safe so we can correct anything that we have control over we would absolutely love to help you. Thank you for staying with us and leaving a review.

6/10 Okay

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale
Front desk was friendly. Room was clean but pretty stark and uninviting. Pillows uncomfortable. Breakfast nice. Adequate little gym for overnight workout.
Overnattede 1 nat i april 2024
Svar fra GH den 7. apr. 2024
We are sorry to read that your stay didn't meet expectations, but appreciate your feedback. We will use it to help create a better Guesthouse experience.

8/10 Udmærket

Steve

Overnattede 1 nat i april 2024
Svar fra GH den 4. apr. 2024
Thank you Steve for your feedback. We are so happy you enjoyed your stay with us. We look forward to seeing you again.

10/10 Fremragende

Grace

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is conveniently located next door to Three Rivers Shopping Mall. The Mall had limited shopping, but the location is close to Safeway for groceries and fast food options. Staff were super nice and room was clean and comfortable.
Overnattede 3 nætter i marts 2024
Svar fra GH den 28. mar. 2024
Thank you for taking the time to let us know how we are doing. We are glad your experience with us was great. We will see you next time.

10/10 Fremragende

Brandon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was absolutley awesome and super helpfull. I would highly recommend this place if u are ever in need of a place to stay in that area.
Overnattede 1 nat i marts 2024
Svar fra GH den 25. mar. 2024
Thank you for taking the time to let us know how we are doing. We are glad your experience with us was great. We will see you next time.

10/10 Fremragende

Ed

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra GH den 21. mar. 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

10/10 Fremragende

Christina

Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
It’s great, stayed here a few times in my life.
Overnattede 1 nat i marts 2024
Svar fra GH den 18. mar. 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

10/10 Fremragende

eugene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Best breakfast, so many options
Overnattede 1 nat i marts 2024
Svar fra GH den 18. mar. 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

10/10 Fremragende

Cynthia, steilacoom

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
comfortable bed, quiet, helpful staff
Overnattede 1 nat i marts 2024
Svar fra GH den 18. mar. 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

6/10 Okay

Gika

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale
Gap around room door that you could see light through- thin walls so noisy. Area around hotel seemed sketchy as to being safe.
Overnattede 2 nætter i marts 2024
Svar fra GH den 18. mar. 2024
We apologize for the inconvenience. We will let our team members know and get it handled. Thank you for leaving us a review. we hope for another chance to welcome you in the future.

8/10 Udmærket

Bob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to Tesla supercharger
Overnattede 1 nat i marts 2024
Svar fra GH den 8. mar. 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

10/10 Fremragende

George

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice little hotel, close to shopping and restaurants.
Overnattede 1 nat i februar 2024
Svar fra GH den 1. mar. 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

8/10 Udmærket

Kaylee

Overnattede 1 nat i februar 2024
Svar fra GH den 21. mar. 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

10/10 Fremragende

Brandon

Overnattede 2 nætter i februar 2024
Svar fra GH den 21. mar. 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

6/10 Okay

Allyson

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 1 nat i februar 2024
Svar fra GH den 22. feb. 2024
We are glad to see that you enjoyed your stay with us. If there is anything we can do to make your next stay better, please let us know. We strive to provide the best experience for our guests.

2/10 Forfærdeligt

Mary

Synes ikke om: Rengøring
Not clean
First time sitting on the toilet I see black hairs about 1 and 1/2" long. I pick one up and it is coarse. So someone had a dog in the room. But why wasn't the bathroom floor cleaned?
Overnattede 1 nat i februar 2024
Svar fra GH den 19. feb. 2024
Dear Mary, First, we would like to thank you for visiting us and sharing your thoughts. Your constructive feedback is gratefully received as it helps us to focus on the areas that matter most to our valued guests. Though we failed to meet your expectations this time, we hope you'll give us another chance to redeem ourselves and provide you with the great experience you've come to expect from us.

8/10 Udmærket

Estella

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room had a strange order and some work could be done in the bathroom. Sink and mirror where original I think. Beds are great though. Wonderful staff.
Overnattede 1 nat i februar 2024
Svar fra GH den 19. feb. 2024
Thank you Estella for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

2/10 Forfærdeligt

Jennifer

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible
I got there and they didn’t have my reservation had to wait for several phone calls to be done. Then found out the pool was closed due to there being vomit in it. This was the whole reason for our stay. Asked due to that for a refund to go stay somewhere else was told I wouldn’t hear about it for 3 days cause the person that could approve it was not there. It’s been over a week and nothing.
Overnattede 1 nat i februar 2024
Svar fra GH den 15. feb. 2024
Hi Jennifer. we are sorry to hear your stay wasn't enjoyable. We do apologize about the pool, but we had to close it due to health code. We will look into your other complaints. Thank you for staying with us.

10/10 Fremragende

Anna

Overnattede 1 nat i februar 2024
Svar fra GH den 21. mar. 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

8/10 Udmærket

Lillie

Rejste med partner
Synes godt om: Rengøring, service og personale
Its fine, nothing fancy. Works for me.
Overnattede 1 nat i februar 2024
Svar fra GH den 11. feb. 2024
Thank you lillie for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

8/10 Udmærket

Neil

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable place to stay.
Overnattede 2 nætter i februar 2024
Svar fra Kayla den 6. feb. 2024
We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again. We strive to provide the best service possible. Have a great day!

4/10 Dårligt

Natalee

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sleepless in Longview
The beds were horrible! Worst mattress i have ever slept on and could hardly walk the next day. Kids screaming and running in the hall ways until late at night, dogs barking in the room under us. I have stayed here every year for squatchfest for the past 6 years and has gone down hill the past 3 years. Will never stay here again
Overnattede 1 nat i januar 2024
Svar fra GH den 5. feb. 2024
We would like to thank you for visiting us and sharing your thoughts. Your constructive feedback is gratefully received as it helps us to focus on the areas that matter most to our valued guests. Though we failed to meet your expectations this time, we hope you'll give us another chance to redeem ourselves and provide you with the great experience you've come to expect from us

10/10 Fremragende

Debbie

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was one thing i did like is that swimming pool could have stay open longer, my husband and I was trying to get in the hot tub tell that we could use it and be very rude about it, there we no adults with them, we left, yell at us to get out. other than that, it was a very. nice stay and they do welcome cats. we were very happy about that.
Overnattede 2 nætter i februar 2024
Svar fra GH den 5. feb. 2024
We are so sorry to hear that your stay was less than enjoyable. We strive to provide the best service possible to our loyal customers. Please feel free to contact us. Have a great day!

8/10 Udmærket

Kate

Overnattede 2 nætter i januar 2024
Svar fra GH den 21. mar. 2024
Thank you for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

10/10 Fremragende

Shelby

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very clean. Do t expect much from 2 star hotels, but I would stay here again.
Overnattede 1 nat i januar 2024
Svar fra GH den 29. jan. 2024
Thank you Shelby for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

6/10 Okay

Jeffrey

Synes godt om: Rengøring, service og personale, værelsets komfort
Upgrade your thin walls.
Our room was fine and the customer service was great. Not so good was hearing children running up and down the halls when you are trying to sleep at night made it hard to rest. The walls are very thin, so you also hear other things in the morning you wish you didn't.
Overnattede 1 nat i januar 2024
Svar fra GH den 29. jan. 2024
Thank you Jeffrey for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

8/10 Udmærket

Don

Rejste med familie
Synes godt om: Service og personale
As a whole the stay was fine - but… let’s learn how to clean the bathroom floor - especially the corners.
Overnattede 2 nætter i januar 2024
Svar fra GH den 29. jan. 2024
Thank you Don for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

6/10 Okay

Shawn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra GH den 22. jan. 2024
We're sad to see you did not enjoy your stay. Next time leave us a detailed review so we can correct any inconveniences you encountered. We do appreciate you staying with us and hope you give us a chance next time to improve.

4/10 Dårligt

Diann

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The whole place needs to be remodeled. Very old outdated furniture. The seat in the accessible shower had a bolt on the ground under it so it seemed pretty unsafe. In the morning I went out to my car and there was a man pooping under the tree right next to the building. That also seemed a bit unsafe. I wouldn’t stay here again.
Overnattede 1 nat i januar 2024
Svar fra GH den 18. jan. 2024
Dear Diann, First, we would like to thank you for visiting us and sharing your thoughts. Your constructive feedback is gratefully received as it helps us to focus on the areas that matter most to our valued guests. Though we failed to meet your expectations this time, we hope you'll give us another chance to redeem ourselves and provide you with the great experience you've come to expect from us.

6/10 Okay

Steven

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra GH den 18. jan. 2024
Thank you for leaving us a review. We appreciate your feedback and are always here to help. we are so thrilled to see your stay was enjoyable and we look forward to having you stay with us again!!

4/10 Dårligt

Steven

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Kayla den 11. jan. 2024
We are so sorry to hear that your stay was less than enjoyable. We would love to hear from you about why. Please feel free to contact us, and we hope we can remedy this in the future.

10/10 Fremragende

Bridget

Overnattede 1 nat i december 2023
Svar fra GH den 6. jan. 2024
Thank you Bridget for leaving us a review! I'm happy to hear that your stay with us was enjoyable. We strive to always provide the best service possible. We look forward to seeing you again in the future!

8/10 Udmærket

Chan

Rejste med familie og småbørn
Synes godt om: Service og personale
Average stay but friendly staff.
Overnattede 1 nat i december 2023
Svar fra GH den 6. jan. 2024
We are so glad you enjoyed your stay with us. We hope you had a wonderful holiday, and we look forward to seeing you again.

10/10 Fremragende

Charissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra Kayla den 5. jan. 2024
We are so glad you enjoyed your stay with us. We look forward to seeing you again.

10/10 Fremragende

Mark, Sonoma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Kayla den 5. jan. 2024
We are so glad you enjoyed your stay with us. We hope you had a wonderful holiday, and we look forward to seeing you again.