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Anmeldelser af Diament Plaza Katowice

4 out of 5
Diament Plaza Katowice
Dworcowa Street, 9, Katowice, Silesian Voivodeship

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 44 af i alt 70 anmeldelser" "
Bedømmelse på 8 − Udmærket. 17 af i alt 70 anmeldelser" "
Bedømmelse på 6 − Okay. 3 af i alt 70 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 70 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 70 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Akira

Overnattede 1 nat i april 2024

10/10 Fremragende

Leila

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location close to mall train and bus stations
Overnattede 7 nætter i marts 2024

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Overnattede 5 nætter i januar 2024

10/10 Fremragende

Gianluca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Kamila Zarzycka Deputy General Manager den 18. dec. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.

2/10 Forfærdeligt

Marta

Overnattede 2 nætter i november 2023

10/10 Fremragende

Baldur

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2023
Svar fra Kamila Zarzycka Deputy General Manager den 18. dec. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.

8/10 Udmærket

Edward

Overnattede 2 nætter i oktober 2023
Svar fra Kamila Zarzycka Deputy General Manager den 18. dec. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Fremragende

menno

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good facilities and extensive breakfast options
Overnattede 2 nætter i oktober 2023

6/10 Okay

Michele

Overnattede 4 nætter i september 2023

10/10 Fremragende

Pawel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Kamila Zarzycka Deputy General Manager den 15. sep. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Fremragende

Kamil

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alles suoer gewesen!!
Overnattede 2 nætter i august 2023
Svar fra Kamila Zarzycka Deputy General Manager den 15. sep. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Fremragende

HAIM

Overnattede 1 nat i august 2023
Svar fra Kamila Zarzycka Deputy General Manager den 15. sep. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Fremragende

Taku

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very good
Overnattede 2 nætter i august 2023
Svar fra Kamila Zarzycka Deputy General Manager den 15. sep. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

4/10 Dårligt

Kiran

Rejste med familie
1) The hotel cleaners never cleaned our dustbins for 3 days the same rubbish was there from when we checked in till we checkout 2) the curtains are falling off and don’t cover all the windows, it was very hard to get any sleep whilst sleeping on the sofa bed as the light was coming in 3) the sofa bed was not made up and we had to wait 1 hour 45 min from 9pm till 1045pm till someone came to bring us linen/pillows/duvet 4) the bathroom shower was disappointing the water was so slow and half way through the water cuts off then followed by a small break the water starts again with ice cold water. This was the penthouse
Overnattede 3 nætter i august 2023

10/10 Fremragende

4COSO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cool
Overnattede 1 nat i august 2023
Svar fra Kamila Zarzycka Deputy General Manager den 28. aug. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Fremragende

Miriam

Overnattede 2 nætter i august 2023
Svar fra Kamila Zarzycka Deputy General Manager den 28. aug. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

8/10 Udmærket

Beata

Overnattede 1 nat i juli 2023
Svar fra Kamila Zarzycka Deputy General Manager den 28. aug. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Fremragende

Jozef

Overnattede 1 nat i august 2023
Svar fra Kamila Zarzycka Deputy General Manager den 28. aug. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

8/10 Udmærket

Yvonne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sehr gut
Overnattede 2 nætter i juli 2023
Svar fra Kamila Zarzycka Deputy General Manager den 28. aug. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, modern ,proffesional staff! All good!
Overnattede 1 nat i august 2023
Svar fra Kamila Zarzycka Deputy General Manager den 28. aug. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Fremragende

Oleg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Kamila Zarzycka Deputy General Manager den 28. aug. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Fremragende

Robertus

Overnattede 3 nætter i juli 2023
Svar fra Kamila Zarzycka Deputy General Manager den 28. aug. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

8/10 Udmærket

Pierre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable
Nice comfortable stay, close to transport and action.
Overnattede 3 nætter i juli 2023
Svar fra Kamila Zarzycka Deputy General Manager den 28. aug. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location Friendly staff
Overnattede 3 nætter i juli 2023
Svar fra Kamila Zarzycka Deputy General Manager den 28. aug. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Fremragende

Hendricus

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Hotel, close to the Railstation and the city centre.
Overnattede 3 nætter i juli 2023
Svar fra Kamila Zarzycka Deputy General Manager den 28. aug. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

4/10 Dårligt

Sally

Overnattede 1 nat i juni 2023

10/10 Fremragende

Thais

Overnattede 1 nat i juni 2023

10/10 Fremragende

Natalia

Overnattede 3 nætter i juni 2023

10/10 Fremragende

Damien

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was an experience. Close all bars and great places to eat.Thank you Katowice!
Overnattede 5 nætter i maj 2023
Svar fra Kamila Zarzycka Deputy General Manager den 13. jun. 2023
Dear Guest, Thank you very much for taking the time to write about your stay with us. We are glad that you enjoyed our breakfast and that the hotel was pleasant! Our team works hard to ensure that all our guests have a positive experience and we appreciate the kind words. We strive to provide the highest quality of service and amenities for each of our valued guests, and we are glad we were able to do so during your stay. Thank you again for your review and we hope to welcome you back soon.Kamila ZarzyckaDeputy General Manager

10/10 Fremragende

Norman

Overnattede 2 nætter i maj 2023
Svar fra Kamila Zarzycka Deputy General Manager den 13. jun. 2023
Dear Guest,Thank you very much for taking the time to write about your stay with us. We are glad that you enjoyed our breakfast and that the hotel was pleasant! Our team works hard to ensure that all our guests have a positive experience and we appreciate the kind words. We strive to provide the highest quality of service and amenities for each of our valued guests, and we are glad we were able to do so during your stay. Thank you again for your review and we hope to welcome you back soon.

4/10 Dårligt

Nicolas

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Very disappointing!
We booked at the Diament Plaza because it was a new hotel with a good location, close to the train station and walking distance from the conference center. When we arrived to check in in the evening, we were told that our room had been "destroyed" by the previous customers, and they had no other room available. They first wanted to move us to one of their other hotels which was 6km from the city center! We had to check online ourself to discover that they had another hotel next to the convention center. They did no propose it directly. We had to force them to check whether there was a room available. There was one, which we luckily got. But the hotel was much older and less comfortable (two uncomfortable single beds instead of a queen, from the 70s). They never offered us any refund or anything to compensate for the difference. We also saw other customers being told their room had been given to someone else, because they "didn't confirm their late arrival". Very bad...
Overnattede 3 nætter i maj 2023

8/10 Udmærket

kevin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2023
Svar fra Kamila Zarzycka Deputy General Manager den 2. maj 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Fremragende

Andrea

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr freundliches und zuvorkommendes Personal. Moderne Zimmer. Sehr reichhaltiges Frühstücksbuffet. Die Tiefgarage umfasst nur 4 Parkplätze. Zudem ist diese sehr klein und eng. Parksituation vor dem Hotel schwierig. Man kann jedoch auch im nahegelegenen Einkaufszentrum parken. Hotel liegt sehr zentral.
Overnattede 2 nætter i april 2023
Svar fra Kamila Zarzycka Deputy General Manager den 2. maj 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

10/10 Fremragende

Deborah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Recently renovated, the rooms in this hotel were beautifully decorated and very stylish. Check in and out was quick and efficient and all the staff were very welcoming. Breakfast was good with a great range of food and beverages to suit every taste. The hotel was very central and only a short walk from the train/bus station. I’d definitely recommend this hotel and, if we return to Katowice, we’d definitely stay there again.
Overnattede 4 nætter i april 2023
Svar fra Kamila Zarzycka Deputy General Manager den 11. apr. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

10/10 Fremragende

Maciej

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023
Svar fra Kamila Zarzycka Deputy General Manager den 30. mar. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Fremragende

christophe

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
You cant be wrong by booking this hotel. Nice reception staff, spotless and excellent location. Highly recommended.
Overnattede 1 nat i marts 2023
Svar fra Kamila Zarzycka Deputy General Manager den 15. mar. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Fremragende

Vikesh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Need to cater for veg
Overnattede 2 nætter i februar 2023
Svar fra Kamila Zarzycka den 3. mar. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

8/10 Udmærket

Joseph

Overnattede 1 nat i februar 2023
Svar fra Kamila Zarzycka den 3. mar. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

8/10 Udmærket

Geir Morten

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
IEM Katowice
Veldig fint hotell. Det var noen ansatte som ikke var så god i engelsk. Ellers var rommet veldig rent og moderne. For min del var frokosten ikke spiselig. Så jeg kommer til å bestille uten frokost om jeg skal tilbake. Kort gange til spodek arena.
Overnattede 3 nætter i februar 2023
Svar fra Kamila Zarzycka den 3. mar. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We got the apartment room. The room was amazing and very clean. She staff at reception were very nice too. They even called our room a few minutes after we got in to make sure everything was good. Highly recommend this hotel.
Overnattede 3 nætter i februar 2023
Svar fra Kamila Zarzycka den 3. mar. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

8/10 Udmærket

Oliver

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Andrea

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel close to the city center!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2022

8/10 Udmærket

Sung-Ho

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Catowich hotel
Very comfortable place for biz trip It located just behind of city center and easy to get good resturant and funny place
Overnattede 1 nat i november 2022
Svar fra Kamila den 2. dec. 2022
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

10/10 Fremragende

Liam

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2022

10/10 Fremragende

Feodor

Overnattede 1 nat i august 2022

10/10 Fremragende

Giuliano

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
war alles gut
Overnattede 5 nætter i juli 2022

8/10 Udmærket

Luca

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parcheggio troppo caro
Hotel molto bello, camera confortevole. La posizione di fronte alla ferrovia però non garantisce il silenzio durante la notte. Le tende non sono sufficienti ad oscurare la camera. Il parcheggio è estremamente costoso!
Overnattede 2 nætter i juli 2022
Svar fra Kamila Zarzycka, Room Division Manager den 18. jul. 2022
Dear Guset, Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Katowice. Yours Sincerely, Kamila Zarzycka, Room Division Manager

2/10 Forfærdeligt

Piotr

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Not recommended
So, first of all, the room was located with view for patio for air condition units, tight, confined zone. By the way, hotel was not fully booked. I parked my car exactly in the front of main entrance for 100 PLN on hotel parking place - in the morning I found cigarettes and bubble gums on the roof. Nobody walking on the street did it because there was an ash around and looks like cigarettes fall down from hotel windows directly. It's not fault of staff of course but certifies about hotel quality. Small rooms. Room no. 110. Breakfast excellent.
Overnattede 1 nat i juli 2022
Svar fra Kinga Karweta den 15. jul. 2022
Dzień dobry Szanowny Panie Piotrze, dziękujemy za wystawienie opinii. Jest nam niezmiernie przykro w związku z zaistniałą sytuacją. Dokładamy wszelkich starań aby nasze usługi były na najwyższym poziomie. Jak najbardziej czujemy się odpowiedzialni za naszych Gości i nie powinno dość do takiej sytuacji. W celu potwierdzenia dbałości o komfort naszych Gości, chcielibyśmy Pana zaprosić na bezpłatny nocleg w naszym Hotelu Diament Plaza, przy kolejnej Pana wizycie w Katowicach. W celu dokonania rezerwacji zapraszam do kontakt bezpośrednio ze mną pod numerem telefonu: 667-775-060 Pozdrawiam Kinga Karweta Kierownik Recepcji