Hoteller nær Kates Lake

"Front desk staff was very helpful, amenities were as advertised. Room was clean and we had a good nights sleep."

"Great location, clean rooms and parking not a problem."

"All the staff we encountered were very friendly and helpful. The breakfast had lots of options. The only downside was a couple of potholes in the parking lot."

"Love this place. Quiet, helpful staff, good breakfast. Off the beaten path and much nicer than more expensive hotels nearby."

"Room had a terrible smell. Bed cover had nasty stains all over it. "

"Awful smell in room "

"Everything was great"

"The room was clean and spacious. The bathroom was nice, and looked fresh and clean. Everything in the room looked updated. We especially enjoyed having a television in the living room area and in the bedroom . My husband was able to watch his shows while I slept. The kitchen was very clean and there was an icemaker in the fridge, which was very convenient."

"Clean room. Comfortable bed. Perfect for an overnight stay."

"Stayed for eight nights and there were no bagels after four days in. The food attendant did feel free to hang around the clerk at the front desk though. The coffee was weak and flavorless. Everything seems worn and in need of repair or refreshing. Tiles in the toilet/shower area were loose. It felt as if I would step wrongly and dislodge them. The front desk clerks were indifferent. I felt lectured."

"The television did not work on arrival, and it took the staff person 3 hours to come fix it. The was no microwave in the room, no coffee pot, and there was no breakfast or coffee in the lobby in the morning at 7:30 am when we left. Our key card quit working and I had to make 3 trips to the office and it still never worked again. The staff person was terribly unhelpful! I had to wait outside my room for a 1/2 hour because my husband was in the shower and couldn’t hear me knocking over the fan in...

"Always appreciate no carpeting in a room. Nothing worse then seeing dirty stained carpets in hallways and rooms of other hotels. Tru by Hilton was clean. They also post information about breakfast, local restaurants and other things of interest on marker boards by the elevators. Location was convenient to shopping and some restaurants. Breakfast was satisfactory with options similar to other hotels. Plenty of well lit parking."