Hoteller nær Karapuzha Reservoir

"The rooms are not as shown in the images. The cottages were very dingy and visibly worn out and unkept. Common areas seem to no be getting any attention. They have an on-site restaurant that does not have any functioning staff or even a full menu. Table tennis table was broken and there were hardly any other amenities."

"Amazing staff and manager. Property is at perfect location for sunset. Food was good too."

"It was an amazing experience staying at the Vistara property. The staff was cordial and we were well attended to. The property was well maintained and the view from the resort is breathtaking! "

"It's a decent property but service could be better. Pictures look larger than life. Don't let the pictures lure you to book the place. You get what you pay for. Restaurant has decent food but the staff didn't quite get the dietary restrictions. I had to explain it to them each time and yet confused the dishes. Property is on a nice lot but could be much more elevated in decor and services. "

"Beautiful property and host. Will come back."

"It was pleasing stay"

"Hotel had no hot water for both of our stays. Staff couldn't do anything about it. Also they charged us extra fees that were not disclosed. The front office person was the rudest I have ever encountered. She refused to help and even mumbled bad language, I am not allowed to type here, several times under her breath when I asked questions. There are many good hotels in the area, this isn't one of them"

"It was an extremely disappointing stay. We were 3 families stayed around the new year. Firstly, the property is in a very isolated place and getting there is incredibly hard..for last 1km stretch leading upto the property , there is no road at all and only one vehicle can pass through .if in the opposite direction , another vehicle is coming through , one of them have to take a reverse and reach the starting point ..terrible Food..breakfast had very limited options and not exciting at all for...

"Property is ok, looks ok. Room was ok, smelled mouldy. Was able to sleep. Rooms below average. Property grounds.well kept. Swimming pool needs lights, cant go after dark bc cant see anything. Restaurant is decent Highlight for me is the dude making tea, as strange as this sounds. Clean. Restaurant id rate 9/10. Tea 10/10. Service 8/10. Rooms 5.5/10."

"Das Resort ist wundervoll! Die Aussicht auf den Chembra Peak, der Garten bzw das Resort-Gelände, das Essen und vor allem das unglaublich tolle Personal machten meinen Aufenthalt besonders! Thomas, der Manager, liest den Gästen jeden Wunsch von den Augen ab und ist so nett. Die weitere Damen und Herren sind aufmerksam und nett! Die Einrichtung ist etwas in die Jahre gekommen und könnte ein bisschen Schliff gebrauchen. Das hat meinen Aufenthalt aber in kleinster Weise negativ beeinflusst."

"Such a great experience. Wonderful property. Great staff. Great ambiance. Super choice for a family outing. Had spent Christmas vacation here and it was a great experience "

"It is a peaceful place. A place to contemplate. "

"Lovely staff, great food, clean room "