Facilitet på overnatningsstedet

Anmeldelser af Four Points by Sheraton Kansas City Airport

3 out of 5
Four Points by Sheraton Kansas City Airport
11832 Nw Plaza Cir, Kansas City, MO

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 724 af i alt 1316 anmeldelser" "
Bedømmelse på 8 − Udmærket. 318 af i alt 1316 anmeldelser" "
Bedømmelse på 6 − Okay. 145 af i alt 1316 anmeldelser" "
Bedømmelse på 4 − Dårligt. 64 af i alt 1316 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 65 af i alt 1316 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Leon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet room clean
Overnattede 1 nat i maj 2024
Svar fra Carla den 28. maj 2024
Thank you for your recent stay. We appreciate the great review, and hope to see you again in the future.

10/10 Fremragende

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
convenient to the airport
Overnattede 1 nat i maj 2024
Svar fra Carla den 28. maj 2024
Thank you for your recent stay. We appreciate the great review, and hope to see you again in the future.

10/10 Fremragende

Keri, Las Vegas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect spot!
Overnattede 1 nat i maj 2024
Svar fra Carla den 28. maj 2024
Thank you for your recent stay. We appreciate the great review, and hope to see you again in the future.

8/10 Udmærket

kristi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quiet place to stay
Overnattede 1 nat i maj 2024

8/10 Udmærket

Scott

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location and nicely set up, but the room carpet can use s shampoo.
Overnattede 2 nætter i maj 2024
Svar fra Carla den 28. maj 2024
Thank you for your recent stay. We appreciate the great review, and hope to see you again in the future.

10/10 Fremragende

Tracey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Natasha den 26. maj 2024
Tracey thank you for leaving us a review and for staying with us. We are glad that you had a pleasant stay, and we hope to see you again soon!

8/10 Udmærket

Durgesh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I didn’t like that the breakfast was not included in the stay. I asked the lady at the counter to check if the breakfast was included in the stay, she said no without proper verification, otherwise the Hotel is great and their room are great and proximity to airport is great too with shuttle service.
Overnattede 1 nat i maj 2024
Svar fra Natasha den 26. maj 2024
Durgesh thank you for taking the time to leave us a review. We are glad that the hotel was great and the location was favorable. We do apologize that breakfast was not included. We have a chef who crafts made to order breakfast sandwiches as well as various egg dishes, so it is unfortunately not included in most third party rates. Should you choose to stay with us again, there is a breakfast add-on that can be purchased that would include breakfast through Expedia. We hope your stay was otherwise pleasant, and wish you safe travels.

6/10 Okay

Karina

Synes godt om: Service og personale
It was out dated and felt ‘dirty’
Overnattede 1 nat i maj 2024
Svar fra Carla den 23. maj 2024
Thank you for your recent stay. We hope to see you again in the near future.

8/10 Udmærket

Jeffrey, Colorado Springs

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Booked last minute after a cancelled flight. Decent room at a reasonable price.
Overnattede 1 nat i maj 2024
Svar fra Carla den 23. maj 2024
Thank you for your recent stay. We appreciate the positive review and comments. We hope to see you in the future.

10/10 Fremragende

Donna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were quiet and clean. Good park and stay.
Overnattede 1 nat i marts 2024
Svar fra Carla den 23. maj 2024
Thank you for your great review. We appreciate the comments and review, we hope to see you back again soon.

10/10 Fremragende

Dorothy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Entire staff was very courteous and helpful. Airport shuttle was right on time, even though it was 4am! Great experience!
Overnattede 1 nat i maj 2024
Svar fra Carla den 21. maj 2024
Thank you for your recent stay. We appreciate the great review and comments. I will let the shuttle drivers know.. We hope to see you again in the future.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff and dining.
Overnattede 1 nat i maj 2024
Svar fra Rochelle den 20. maj 2024
Thank you for the review and staying at our hotel.

10/10 Fremragende

Steve

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy
Overnattede 1 nat i maj 2024
Svar fra Rochelle den 20. maj 2024
Thank you for the review and staying at out Hotel.

10/10 Fremragende

Cindy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for what we needed
Overnattede 1 nat i april 2024
Svar fra Rochelle den 20. maj 2024
Thank you so much for your review and staying at our Hotel.

8/10 Udmærket

DOLORES

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The customer service, the shuttle, and convenience
Overnattede 1 nat i maj 2024
Svar fra Carla den 16. maj 2024
Thank you for your recent stay and your great review. We hope to see you again in the future.

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The other guests were quite noisy on my floor, but the room was nice
Overnattede 1 nat i maj 2024
Svar fra Carla den 16. maj 2024
Thank you for your recent stay. I apologize about the noise, and wish you would have contacted the front desk to see if they could at least move you to a quieter area. We do hope to see you in the future.

8/10 Udmærket

Dawn, Gilbert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked it was close to airport and they provide a shuttle.
Overnattede 1 nat i maj 2024
Svar fra Carla den 15. maj 2024
Thank you for your recent stay, and we appreciate the review. We hope to see you again in the future.

10/10 Fremragende

Shannon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was extremely helpful. We ended up needing to leave our truck there on our trip because parking was full and their pricing is so reasonable! And the shuttle was convenient and on time. So thankful for this option!
Overnattede 1 nat i maj 2024
Svar fra Carla den 15. maj 2024
Thank you for your recent stay and great review. We are glad you were able to use our park and fly option, and was happy with the service. We hope to see you again soon.

10/10 Fremragende

Todd

Clean and close to airport. Nice welcoming staff
Overnattede 1 nat i maj 2024
Svar fra Carla den 13. maj 2024
Thank you for your recent stay. We always appreciate a great review, and it appears you had a good stay with us.

10/10 Fremragende

xavier

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
confort
Overnattede 1 nat i april 2024
Svar fra Carla den 13. maj 2024
Thank you for your recent stay, and the great review. We look forward to seeing you in the future.

10/10 Fremragende

Barry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved we could leave our car at the hotel whike we went on vacation. Staff was super friendly and rooms were very clean.
Overnattede 1 nat i maj 2024
Svar fra Carla den 10. maj 2024
Thank you for your great review. We love seeing that people are happy with the services we provide. We hope to see you again in the future.

8/10 Udmærket

Cheryel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The water pressure in shower was poor. Common complaint I’m sure.
Overnattede 1 nat i maj 2024
Svar fra Carla den 8. maj 2024
Thank you for your recent stay. I'm not sure about the water pressure, and will have maintenance check into that. Again thank you for staying with us, and I hope to see you again in the future.

2/10 Forfærdeligt

Myron

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room we stayed in was right next to the laundry service area and noisy carts rolled on the ceramic tile floors outside our room all night! Did not sleep at all! When we complained to the staff we were only offered free breakfast. We wanted sleep not food! The rooms my this laundry facility should not be rented out!
Overnattede 1 nat i maj 2024
Svar fra Carla den 7. maj 2024
First let me say thank you for your recent stay. I wish we would have known sooner, and we could have moved you to another room. Sometimes it does get a little noisy in that area of the hotel, and I apologize for the noise and inconvenience this caused.

6/10 Okay

David, Henderson

Overnattede 1 nat i marts 2024
Svar fra Carla den 8. maj 2024
Thank you for your recent stay. We appreciate the review and hope to see you in the future.

10/10 Fremragende

Joe

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was fantastic!
Overnattede 1 nat i maj 2024
Svar fra Carla den 7. maj 2024
Thank you for your recent stay. We agree with you. Our staff is fantastic. Thank you for recognizing that for us. I will make sure our team members see your review. We hope to welcome you back when your travels bring you this way again.

8/10 Udmærket

Theresa

Overnattede 1 nat i maj 2024
Svar fra Natasha den 26. maj 2024
Theresa thank you for taking the time to leave us a review. We are glad you enjoyed your stay, and wish you safe travels!

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like the long-term parking option, and I have used it on several trips now when flying for KC. I don't like the confusion caused by there being more than one airport Sheraton. There also needs to be a poster or something at the airport with the number for the shuttle service.
Overnattede 1 nat i marts 2024
Svar fra Natasha den 5. maj 2024
Richard thank you for taking the time to leave us this review. We do apologize that there was no number posted in the airport. We hope you had a pleasant stay, and hope to see you again in the future.

10/10 Fremragende

sunny2016

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient, shuttle is excellent. Nice to have dining and bar option.
Overnattede 1 nat i april 2024
Svar fra Natasha den 5. maj 2024
Sunny2016 thank you for taking the time to leave us a review. We are glad that the shuttle met your expectations and that our restaurant was convenient for you. We hope to see you again in the future!

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great.
Overnattede 1 nat i maj 2024
Svar fra Natasha den 5. maj 2024
James thank you for your recent stay and for leaving us a review. We are glad your stay went great, and wish you safe travels!

6/10 Okay

Randy

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is nice in places but the exterior of the building is crumbling and the windows are all fogged over and they charge $15 for a breakfast buffet. However they charge the same rate as the other hotel, so stay someplace nicer and that will give you breakfast. This hotel is as expensive as one with all of those amenities so you may as well get them.
Overnattede 1 nat i april 2024
Svar fra Carla den 1. maj 2024
Thank you for your recent stay. We are an older hotel, and will be starting with renovations in the near future, so that should help with the appearance of the outside. As far as Breakfast, all Four Points by Sheraton charge for breakfast. We serve a full hot buffet each morning, including eggs cooked to order, omelets, and breakfast sandwiches made to order. I do apologize that we apparently fell short of your expectations. We do hope to see you in the future

10/10 Fremragende

JEFFREY

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great price, rooms reasonably clean. Great location for business to fly in and out! I usually stay downtown but this worked well!
Overnattede 1 nat i april 2024
Svar fra Carla den 1. maj 2024
Thank you for your recent stay. We hope to see you in your future business travels.

6/10 Okay

Kristin

Synes godt om: Rengøring, service og personale, faciliteter
The elevators need repair. Very slow and/or not working
Overnattede 2 nætter i april 2024
Svar fra Carla den 30. apr. 2024
Thank you for your recent stay. We were aware of the elevator, and it has been repaired. We hope to see you again when you travel this way.

10/10 Fremragende

jane

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very quick check in nice restaurant area
Overnattede 1 nat i april 2024
Svar fra Carla den 29. apr. 2024
Thank you for your recent stay. We appreciate the great review and comments you left. Hope to see you in your future travels.

6/10 Okay

Ashley

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very friendly and the location was convenient! However, there were few amenities and the building conditions were less than average.
Overnattede 1 nat i april 2024
Svar fra Carla den 29. apr. 2024
Thank you for your recent stay. Our staff is exceptional, and we are glad to have them as a part of our team. We do also appreciate your candid review. We hope to see you again in your future travels.

4/10 Dårligt

Danny

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Basic Continental Breakfast was $15/per person for something that you’d find for free in every other Hotel.
Overnattede 1 nat i april 2024
Svar fra Carla den 29. apr. 2024
Thank you for your recent stay. I'm somewhat confused as we have a full hot breakfast buffet, not just a continental. We hope to see you in your future travels.

8/10 Udmærket

James

Overnattede 3 nætter i juni 2023
Svar fra Carla den 20. maj 2024
Thank you for your recent stay. We do appreciate the 4 out of 5 review, and hope to see you again in your future travels.

10/10 Fremragende

Mo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close enough to highway without the usual noise.
Overnattede 1 nat i april 2024
Svar fra Carla den 29. apr. 2024
Thank you for your recent stay and great review. We hope to see you in your future travels.

10/10 Fremragende

Laurie

Overnattede 1 nat i april 2024
Svar fra Carla den 15. maj 2024
Thank you for your recent stay. We appreciate the 5 out of 5 review, and hope to see you again soon.

2/10 Forfærdeligt

Jim

Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter
No AC in room . . . Front desk staff inept . . . No refund for pre-booked room when we returned from Cancun . . . Front desk blamed the "no refund" due to booking through a "third party" . . . You lost 3 customers moving forward . . . sleep well . . . You might want to increase your customer service training.
Overnattede 1 nat i april 2024
Svar fra Brad den 22. apr. 2024
Jim,I want to thank you again for your recent visit, I know my team had reached a couple of times with apologies in your numerous reviews, and they were met with insults. It is unfortunate you did not notify us about your AC issues so we could have had the opportunity to walk you thru how the units if you were having trouble operating it. Our desk agent was correct that unfortunately we are not able to refund third party reservations such as yours on site and if we weren't notified of your AC unit not operating we didn't have the opportunity to try to solve the issue. Thank you again for the reviews and I wish you continued safe travels.

8/10 Udmærket

Steven

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Carla den 24. apr. 2024
Thank you for your recent stay. We hope to see you again in your future travels.

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the shuttle service to the airport! Thank you
Overnattede 1 nat i april 2024
Svar fra Carla den 22. apr. 2024
Thank you for your recent stay. We are glad you enjoyed the complimentary shuttle to the airport.

10/10 Fremragende

Claudia

Overnattede 3 nætter i april 2024
Svar fra Carla den 10. maj 2024
Thank you for your recent stay and the 5 out of 5 review. We love the great reviews, and hope we can continue to do great things.

10/10 Fremragende

Juniveth

Overnattede 1 nat i april 2024
Svar fra Carla den 10. maj 2024
Thank you for your recent stay and the 5 out of 5 review. We appreciate the review, and hope to see you back in the future.

6/10 Okay

Jessie

Overnattede 1 nat i april 2024
Svar fra Carla den 19. apr. 2024
Thank you for your recent stay. We appreciate the review and feedback you shared with us. We do hope to welcome you back in your future travels.

8/10 Udmærket

Sandra

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Staff was very friendly and helpful
Overnattede 1 nat i april 2024
Svar fra Carla den 17. apr. 2024
Thank you for your recent stay, and for the great review. We hope to see you again soon.

2/10 Forfærdeligt

Jim

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No AC in room.
Overnattede 1 nat i april 2024
Svar fra Carla den 17. apr. 2024
Thank you for your recent stay. I hope you notified the front desk of the issue with the AC, so our maintenance staff could take care of it, or they could change your room. Again thank you for staying with us, and I hope to see you in the future.

8/10 Udmærket

THOMAS

Location
Overnattede 1 nat i januar 2024
Svar fra Carla den 16. apr. 2024
Thank you for your recent stay. We appreciate having you as a guest and look forward to seeing you in the future.

10/10 Fremragende

DeAndra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always nice to stay here when we are flying
Overnattede 1 nat i april 2024
Svar fra Carla den 15. apr. 2024
Thank you for your recent stay. We hope you enjoy your trip, and we hope to see you again soon.

8/10 Udmærket

Robin

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Carla den 16. apr. 2024
Thank you for your recent stay. We appreciate you letting us accommodate your needs while in Kansas City. We hope to see you again in your future travels.

8/10 Udmærket

Martha

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Everything was good except when i checked out the receptionist answered the phone while i was talking to him i feel like that was rude. He didn't even say give me a second or anything.
Overnattede 1 nat i april 2024
Svar fra Carla den 15. apr. 2024
Thank you for your recent stay. I apologize for the incident with the Guest Services Agent. They sometimes get busy, and try to handle to much at the same time. I don't believe he was being rude, and again I apologize if that's the way he made you feel. I hope to see you again in the future.